Residenz Hotel Harzhöhe
Hotel review Residenz Hotel Harzhöhe
Age: 56-60
Travel time: in December 11
I travelled as: Friends
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 4.3
Very not particularly good *
Enlarge letters A A Downsize letters A AFor those price the hotel was okay. The place is very scenic and hahnenklee offers many possibilities. Our main criticism: we were a group arrived to a party. In the fireplace room we had on the food (registered) almost 90 minutes wait, provision of drinks was very slow. Set up service (3. Apprentice) was friendly but not in a position to provide only about 50 people. There is no obvious (at least for certain great) a second operation (for example at the buffet) (salad) the food did not match the ingredients listed in the menu. The main course was only lukewarm, which was probably because of the distance to the kitchen. A hotel is, in my view, very good to plan, like a lot of guests were in the hotel and will be about food. Breakfast was okay.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areasnot rated
- Transportation connection and available excursions
- Restaurants & bars in the areanot rated
- Other leisure activities availablenot rated
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign languagenot rated
- Reception, check-in & check-out
- Competence (handling complaints)not rated
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & poolnot rated
- Leisure activities (sauna, tennis, entertainment, etc.)not rated
- Quality of the beachnot rated
- Overall condition of the pool areanot rated
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review Residenz Hotel Harzhöhe
| What type of room did you review? | Double room Standard |
| Did the hotel meet the standards of its official catalogue description? | No details |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Generally good |
| Which tour operator did you travel with? | No details |
