Roc Illetas Playa Studios & Apartments
Hotel review Roc Illetas Playa Studios & Apartments
The review was read 707 times.
1 / 1 User (100%) finds this review helpful.
1 / 1 User (100%) finds this review helpful.
From: Germany
Age: 46-50
Travel time: in April 11
I travelled as: Solo/single
Children: none
Duration: 1 week
Type of trip: Other stay
Recommendation: No
Average rating of this review: 2.3
Age: 46-50
Travel time: in April 11
I travelled as: Solo/single
Children: none
Duration: 1 week
Type of trip: Other stay
Recommendation: No
Average rating of this review: 2.3
Nothing for singles! *
Enlarge letters A A Downsize letters A AStaff spoke poor or no German at all. Room was tiny and noisy staff at the front desk was much too small. After complaining was told me, I can go to another hotel. Complaints were ignored and generally guest you really inappropriate before! Of comfort could be no question!
* This hotel review was originally written in German by Petra. Read the original review.
This translation will not be included in the average rating.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendly
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Die EZ sind nicht sehr gross, aber wir hoeren alle Kunden zu und die Rezeptionteam ist immer bereits alle Gaeste zu helfen. Und jedes mal dass ein Gast das Zimmer wechsel moechte und es ist moeglich, wir tun es !!!Additional info concerning your hotel review Roc Illetas Playa Studios & Apartments
| What type of room did you review? | Single room |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | ITS |
