Hotel review Roca Nivaria Gran Hotel

Profile picture PeterMoni
by Peter2011-12-013.33333333333
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Member since 1/2/12
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The review was read 1457 times.
3 von 7 User (43%) finden diese Bewertung hilfreich.
From: Austria
Age: 51-55
Travel time: in December 11
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 4

Maximum three stars worth *

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Hotel and grounds were very nice, but the food without taste and pep and quality. Cheddar cheese and instant coffee. Cheapest house wine, terrible coffee. Room Refrigerator closed. In the area there were only a few Taliban and a construction business, otherwise far and wide nothing. Without a car, you are stranded. In any case in a different town travel. The hotel and the rooms are oK, but the food is tasteless and of poor quality. You can buy a bottle of wine, but these must drink daily. From the all-inclusive and half board is not right over here. The other places in the area are much nicer.

* This hotel review was originally written in German by Peter. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    5.3
    Suns

    • condition of the hotel
      6.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      5.0
      Suns
    • Disabled-friendly
      5.0
      Suns
  • Location and surroundings
    open close
    1.8
    Suns

    • Proximity to shopping areas
      1.0
      Suns
    • Transportation connection and available excursions
      1.0
      Suns
    • Restaurants & bars in the area
      1.0
      Suns
    • Other leisure activities available
      1.0
      Suns
    • Distance to the beach
      5.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    4.3
    Suns

    • Friendliness and helpfulness
      5.0
      Suns
    • Staff's knowledge of foreign language
      5.0
      Suns
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      3.0
      Suns
  • Gastronomy
    open close
    3.8
    Suns

    • Variety of food and drinks
      5.0
      Suns
    • Quality of food and drinks
      2.0
      Suns
    • Atmosphere & furnishings
      4.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      4.0
      Suns
  • Sport, entertainment & pool
    open close
    3.8
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      4.0
      Suns
    • Quality of the beach
      3.0
      Suns
    • Overall condition of the pool area
      4.0
      Suns
    • Child care or playground
      4.0
      Suns
  • Room
    open close
    5.3
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      4.0
      Suns
    • size of the bathroom
      6.0
      Suns

Hotelier's comment

Hallo Peter,

Uns nur 3 Sterne zu geben ist etwas bitter, aber wir hoffen, dass Sie dennoch einen erholsamen Aufenthalt bei uns verbracht haben.
Zum Kaffee möchte ich noch hinzufügen, dass frisch gebrühter am Tisch serviert wird, und auch Automaten mit Instantkaffee und mit frisch gemahlener Bohnen den Gästen zur Verfügung steht.
Vielleich sehen wir uns in Zukunft trotzdem wieder im Hotel, dies würde uns sehr freuen.

Mit freundlichen Grüssen

Ihre Hoteldirektion

Additional info concerning your hotel review Roca Nivaria Gran Hotel

What type of room did you review? Double room Standard with view Sea/lake
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? Bucher Reisen

Was the review helpful for you? Yes No


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