Rüters Parkhotel
Hotel review Rüters Parkhotel
The review was read 337 times.
From: Germany
Age: 36-40
Travel time: in July 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Countryside and Spa
Recommendation: No
Average rating of this review: 4.2
Age: 36-40
Travel time: in July 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Countryside and Spa
Recommendation: No
Average rating of this review: 4.2
No credit cards accepted *
Enlarge letters A A Downsize letters A AThe hotel was already a bit has gotten old. Apparently there is an old and a new part. Our room belonged to the generation of the 70er years. Tiny brown bath, the room was small, dark and dated.
Therefor, the hotel has a very nice, well-kept spa in the basement. The breakfast was very good, the waiters were nice. Particularly annoyed us, after our stay with our bill pay for visa credit card, even though this option on booking was mentioned. The lady at the front desk gave us to understand, that only cash or debit card payment is possible. To a written complaint to the hotel, they did not respond. This is definitely not a four star standard.
* This hotel review was originally written in German by Kerstin. Read the original review.
This translation will not be included in the average rating.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign languagenot rated
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Sehr geehrter Gast,wir danken Ihnen für Ihre Bewertung. Gerne gehen wir auf Ihre Reklamation ein.
Leider haben wir keine schriftliche Mitteilung über eine andere Zahlungsmodalität erhalten, um Ihnen antworten zu können.
Das Standarddoppelzimmer, welches Sie gebucht haben, ist auf unserer Ineternetseite abgebildet. Dieses ist im letzten Jahr von uns mit hochwertigem Wandputz, Gardinenstoffen, Teppichboden, Flachbildfernseher usw. renoviert worden. Wir bedauern, dass Ihnen das dunkle Holz nicht gefallen hat, obwohl es im Moment aktuell ist.
Gerne überzeugen wir Sie bei Ihrem nächsten Aufenthalt von unserem Haus.
Mit freundlichen Grüßen
Rüters Parkhotel
Sandy Scholz
Additional info concerning your hotel review Rüters Parkhotel
| What type of room did you review? | Double room Standard with view Courtyard |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | No details |
