SBH Hotel Costa Calma Palace
Hotel review SBH Hotel Costa Calma Palace
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Age: 31-35
Travel time: in December 11
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 5.6
Pure relaxation, perfect service, small drawback *
Enlarge letters A A Downsize letters A AAll in all, we can give the hotel the best rating. The only (and in our opinion: the biggest) drawback was to check out early January 2012 the fitness room. Despite the tip at several places (Spafront desk, Hotelfront desk) and partly intense criticism by other guests (part during our presence, partly by its own statement to repeat-visitors-with each stay) this area is dangerous: some of the screws devices/ free weights are so loose, that some exercises heavy pieces of twisted handle rails fix the otherwise fall; bad luck has controlled, if the weights not in advance, as a present other guest happened. Half of all perseverance devices squeaks permanent, the difficulty setting not working or had only about two steps (full resistance & no resistance). Point taken up position is partly the weights, but apparently only, you had not stoop... On the last day of our 10-tägigen of stay could solve present in the kurzhanteln screws with two fingers, have different weights the windows waggled. The atmosphere devices (so annoying, that often have visitors to leave the room, if one of the devices has been used) was not fixed until the day we left. Conclusion to the fitness: if you know your way around a little, the room could use. All other rates we caution, until the room has been a thorough maintenance. The rest of the hotel, we can only say: friendliness, service, language, maintenance, etc.-there is nothing to complain about. Neither is necessarily a gratuity (it will certainly not rejected ☺, or you will be cleared away; it has a good feel, we had nice holidays (Christmas and new year's Eve) spent in the hotel. We would gladly return.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beach
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review SBH Hotel Costa Calma Palace
| What type of room did you review? | Double room Standard with view Sea/lake |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | Yes |
| How would you describe the value for money? | Generally good |
| Which tour operator did you travel with? | No details |
