Hotel review SENTIDO Neptune Beach Resort

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by Gerd2010-12-013
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Member since 6/13/05
The review was read 563 times.
0 von 2 User (0%) finden diese Bewertung hilfreich.
From: Germany
Age: 41-45
Travel time: in December 10
I travelled as: Family
Children: 1
Duration: 1-3 days
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.6

Unfriendly staff and average food *

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Unfortunately we met in the selection of a transit Hotel between the Safari in Kenya and relaxation on the wrong choice of Zanzibar.
The staff was not particularly motivated, even rather unfriendly. Selection of food was very offering a clear view. There were needed to get used to the all-inclusive-rules (glass of water, a bottle of water pay).
The beach was directly at the hotel, but dirty and very pushy beach boys crowded. On the right of the hotel by the front of the neighbor hotels limited, left with the dilapidated facility scheduled hotels marred.
Except a ping pong table (!) in the lobby there was little child friendliness.
Under dash you can not recommend this hotel!

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Hotel review SENTIDO Neptune Beach Resort - Der Pool am frühen Morgen
* This hotel review was originally written in German by Gerd. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    3.7
    Suns

    • condition of the hotel
      4.0
      Suns
    • General cleanliness of the different areas
      4.0
      Suns
    • Family friendliness
      3.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    4.5
    Suns

    • Proximity to shopping areas
      3.0
      Suns
    • Transportation connection and available excursions
      not rated
    • Restaurants & bars in the area
      not rated
    • Other leisure activities available
      not rated
    • Distance to the beach
      6.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    3.5
    Suns

    • Friendliness and helpfulness
      2.0
      Suns
    • Staff's knowledge of foreign language
      5.0
      Suns
    • Reception, check-in & check-out
      5.0
      Suns
    • Competence (handling complaints)
      2.0
      Suns
  • Gastronomy
    open close
    3.5
    Suns

    • Variety of food and drinks
      3.0
      Suns
    • Quality of food and drinks
      4.0
      Suns
    • Atmosphere & furnishings
      3.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      4.0
      Suns
  • Sport, entertainment & pool
    open close
    2.5
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      3.0
      Suns
    • Quality of the beach
      2.0
      Suns
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    3.8
    Suns

    • Cleanliness & linen change
      4.0
      Suns
    • size of the room
      3.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      4.0
      Suns
    • size of the bathroom
      4.0
      Suns

Additional info concerning your hotel review SENTIDO Neptune Beach Resort

What type of room did you review? Shared room Standard with view Pool
Did the hotel meet the standards of its official catalogue description? No details
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Very poor
Which tour operator did you travel with? Thomas Cook

Was the review helpful for you? Yes No


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