Sensimar Port Royal Villas & Spa
Hotel review Sensimar Port Royal Villas & Spa
Age: 19-25
Travel time: in October 11
I travelled as: Family
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 5.2
Good hotel with a few drawbacks *
Enlarge letters A A Downsize letters A AUnfortunately some drawbacks :-Spa area only once for free... With a good five star hotel could you a free Spa-use, at least indoor swimming pool and sauna, expect-the room cleaning was just very superficially, the cleaning lady had the strange habit, opened beverages or meals (like a bread for example), the facilities in the room, and throw away-we had a triple occupancy in the room, on the second day was missing the third cup, or the third glass. Front desk treated complaints very bad, we had to call several times and ask, whether we were the lack of glass/the lack of cup on the room, the cleaning lady cleaned our cutlery used in the room way, without new already provide. Also here again call to the front desk-no response. With consultation we went with cutlery from the restaurant even set-note extortionate telephone in the room phone call to Germany at the, Sunday night, 13 minutes for 40.00 euro! No joke, we thought as first... Front desk could not give precise information on expenses, only units would be, to which the invoice is made, this statement was very poor and non-transparent! If the cons represent nothing, the you can recommend the hotel...
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the areanot rated
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beach
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review Sensimar Port Royal Villas & Spa
| What type of room did you review? | Double room Standard with view Pool |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | No details |
| How would you describe the value for money? | Adequate |
| Which tour operator did you travel with? | TUI |
