Hotel review Sensimar Port Royal Villas & Spa

Profile picture Stöpsel2010
by Uwe2011-09-013.58333333333
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Member since 10/3/11
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The review was read 685 times.
From: Germany
Age: 46-50
Travel time: in September 11
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 4.3

No five stars and too loud *

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Because of its proximity to the neighboring hotels in kolymbia there was evenings there were regular music according to strengthen competition, the Greek Folklore from comprising, reggae and karaoke at the same time. After 21 o'clock only escape from the balcony into the room. Structural flaw in the room was the 405 bathroom door, which made, in open, the entrance to the hotel rooms impossible, as the front door was blocked by the bathroom door. The towels were holey and a five stars hotel. The cleanliness of the cushions of the pool chairs was poor. The town kolymbia is a lively with a Karaoke, cocktail bar on the other. Happy hour 24 o'clock with taste bad cocktails. On the other hand were food and drinks in the hotel really excellent. Our claim to the hotel and the place was not met, the beach was crowded, rarely there were free pool chairs. Bathers facilities, such as the sardines in oil next to each other.

* This hotel review was originally written in German by Uwe. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    4.8
    Suns

    • condition of the hotel
      4.0
      Suns
    • General cleanliness of the different areas
      4.0
      Suns
    • Family friendliness
      6.0
      Suns
    • Disabled-friendly
      5.0
      Suns
  • Location and surroundings
    open close
    5.0
    Suns

    • Proximity to shopping areas
      5.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      4.0
      Suns
    • Other leisure activities available
      not rated
    • Distance to the beach
      6.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    4.0
    Suns

    • Friendliness and helpfulness
      4.0
      Suns
    • Staff's knowledge of foreign language
      4.0
      Suns
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      4.0
      Suns
  • Gastronomy
    open close
    4.3
    Suns

    • Variety of food and drinks
      6.0
      Suns
    • Quality of food and drinks
      6.0
      Suns
    • Atmosphere & furnishings
      1.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      4.0
      Suns
  • Sport, entertainment & pool
    open close
    4.3
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      5.0
      Suns
    • Quality of the beach
      3.0
      Suns
    • Overall condition of the pool area
      5.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    3.8
    Suns

    • Cleanliness & linen change
      4.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      2.0
      Suns

Hotelier's comment

Sehr geehrter Herr Uwe,

vielen Dank für Ihre Bewertung. Wir haben ihre Kritikpunkte zur Kenntnis genommen und bedauern es sehr, dass wir Ihre Erwartungen nicht erfüllen konnten. Wir danken Ihnen für ihre offenen Worte, die wir für eine weitere Verbesserung nutzen werden.

Wir würden uns freuen, Sie erneut in einem unserer Sensimar Hotels & Resorts begrüssen zu dürfen!

Herzliche Grüsse,

Hotelmangement Sensimar


Additional info concerning your hotel review Sensimar Port Royal Villas & Spa

What type of room did you review? Double room Standard with view Garden
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Adequate
Which tour operator did you travel with? TUI

Was the review helpful for you? Yes No


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