shabby hotel-unfriendly atmosphere

Hotel review Shalom Jerusalem Hotel

by Heike2011-12-012.5
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From: Germany
Age: 46-50
Travel time: in December 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: No
Average rating of this review: 3

Proof of booking provided

shabby hotel-unfriendly atmosphere *

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shabby hotel, bags in the rooms express, cleanliness in the restaurants and bars near the dining/breakfast room left a lot to be desired. Tv in the room, but no German channel. There are clear better hotels in the city.

* This hotel review was originally written in German by Heike. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

3.5
Suns
- condition of the hotel
  4.0
  Suns
- General cleanliness of the different areas
  3.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

1.0
Suns
- Proximity to shopping areas
  1.0
  Suns
- Transportation connection and available excursions
  1.0
  Suns
- Restaurants & bars in the area
  1.0
  Suns
- Other leisure activities available
  1.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

2.5
Suns
- Friendliness and helpfulness
  1.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  4.0
  Suns
- Competence (handling complaints)
  not rated
Gastronomy

3.5
Suns
- Variety of food and drinks
  6.0
  Suns
- Quality of food and drinks
  3.0
  Suns
- Atmosphere & furnishings
  3.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  2.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

4.5
Suns
- Cleanliness & linen change
  4.0
  Suns
- size of the room
  5.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  5.0
  Suns
- size of the bathroom
  4.0
  Suns

Additional info concerning your hotel review Shalom Jerusalem Hotel

What type of room did you review?	Double room with view City
Did the hotel meet the standards of its official catalogue description?	No details
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	Phoenix Reisen

Was the review helpful for you? Yes No

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