Great location downtown, but poor condition

archived Hotel review Sheraton Centre Toronto Hotel

by Simone2009-06-013.16666666667
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Member since 9/22/08
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From: Germany
Age: 41-45
Travel time: in June 09
I travelled as: Family
Children: 2
Duration: 3-5 days
Type of trip: City break
Recommendation: Yes
Average rating of this review: 3.8

Great location downtown, but poor condition *

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We began our Canada tour with a stay in Toronto. The Sheraton of tour operators than 4.5 star hotel. We were very disappointed. The room was clean when we arrived. A thick layer of dust was on the lamps and the windows were very dirty. This is a shame as the view from the 19th floor of the skyscrapers and the CN Tower was amazing and the best part of the room. Safe, TV, coffee machine were available, the room and especially the bathroom needed refurbishment. We paid 140 euros per night. The outdoor pool was very large, the water but cloudy, changing rooms and showers in the 70s were extremely unappealing. This hotel scores due to its location. We could all the sights are in walking distance, therefore we are also limitation. We ate breakfast at "Sunset Grill", a diner about 300 meters from the hotel. American breakfast at reasonable prices.

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Hotel review Sheraton Centre Toronto Hotel - Zimmerausblick auf CN Tower

* This hotel review was originally written in German by Simone. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

3.3
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  3.0
  Suns
- Family friendliness
  4.0
  Suns
- Disabled-friendly
  not rated
Location and surroundings

6.0
Suns
- Proximity to shopping areas
  6.0
  Suns
- Transportation connection and available excursions
  6.0
  Suns
- Restaurants & bars in the area
  6.0
  Suns
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

5.0
Suns
- Friendliness and helpfulness
  5.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  5.0
  Suns
- Competence (handling complaints)
  5.0
  Suns
Gastronomy

not rated
- Variety of food and drinks
  not rated
- Quality of food and drinks
  not rated
- Atmosphere & furnishings
  not rated
- Overall cleanliness in the restaurant and in the dining areas
  not rated
Sport, entertainment & pool

1.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  1.0
  Suns
- Quality of the beach
  not rated
- Overall condition of the pool area
  1.0
  Suns
- Child care or playground
  not rated
Room

3.8
Suns
- Cleanliness & linen change
  2.0
  Suns
- size of the room
  6.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  5.0
  Suns
- size of the bathroom
  2.0
  Suns

Additional info concerning your hotel review Sheraton Centre Toronto Hotel

What type of room did you review?	Double room Standard with view City
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	Dertour

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