Good Stopover Hotel

archived Hotel review Sheraton Old San Juan Hotel & Casino

by Rebekka2009-11-014

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From: Germany
Age: 26-30
Travel time: in November 09
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 4.8

Good Stopover Hotel *

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We booked this hotel for one night before our cruise. Be careful it is not located directly on the cruise terminal (on the other side of the bay!). The hotel is located in the old town, directly at the promenade and is a good base for a short walk through old San Juan. The decor of the hotel is clean and tidy, but plain, the service is good. We have not used the gastronomy. The hotel offers a very good price/performance ratio for a short stay compared to other hotels in San Juan in a similar category.

* This hotel review was originally written in German by Rebekka. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

4.0
Suns
- condition of the hotel
  4.0
  Suns
- General cleanliness of the different areas
  4.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

5.0
Suns
- Proximity to shopping areas
  5.0
  Suns
- Transportation connection and available excursions
  not rated
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

5.3
Suns
- Friendliness and helpfulness
  5.0
  Suns
- Staff's knowledge of foreign language
  5.0
  Suns
- Reception, check-in & check-out
  5.0
  Suns
- Competence (handling complaints)
  6.0
  Suns
Gastronomy

not rated
- Variety of food and drinks
  not rated
- Quality of food and drinks
  not rated
- Atmosphere & furnishings
  not rated
- Overall cleanliness in the restaurant and in the dining areas
  not rated
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

4.8
Suns
- Cleanliness & linen change
  5.0
  Suns
- size of the room
  5.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  5.0
  Suns
- size of the bathroom
  4.0
  Suns

Additional info concerning your hotel review Sheraton Old San Juan Hotel & Casino

What type of room did you review?	Junior Suite Standard with view Courtyard
Did the hotel meet the standards of its official catalogue description?	No details
Does the hotel deserve its official star rating?	Yes
How would you describe the value for money?	Generally good
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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