No five stars, but still good!

archived Hotel review Sheraton Old San Juan Hotel & Casino

by Yvonne2009-12-014.08333333333
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Member since 4/4/08
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1 / 1 User (100%) finds this review helpful.

From: Germany
Age: 31-35
Travel time: in December 09
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 4.9

No five stars, but still good! *

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If you stay here expect a five stars hotel, will be disappointed. Nevertheless, it is a hotel, which one can in good conscience recommend. The location of the hotel is ideal, right in the middle of old San Juan. The old town is from here easy to explore on foot. Shops, restaurants and bars are located in the immediate vicinity more. We had a room to the backyard. The largest advantage was, however, we looked at the neighboring building. A super nice view you can from the pool, the pool was on the roof, enjoy.

* This hotel review was originally written in German by Yvonne. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

5.0
Suns
- condition of the hotel
  4.0
  Suns
- General cleanliness of the different areas
  6.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

6.0
Suns
- Proximity to shopping areas
  6.0
  Suns
- Transportation connection and available excursions
  not rated
- Restaurants & bars in the area
  6.0
  Suns
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

4.7
Suns
- Friendliness and helpfulness
  5.0
  Suns
- Staff's knowledge of foreign language
  5.0
  Suns
- Reception, check-in & check-out
  4.0
  Suns
- Competence (handling complaints)
  not rated
Gastronomy

5.0
Suns
- Variety of food and drinks
  5.0
  Suns
- Quality of food and drinks
  5.0
  Suns
- Atmosphere & furnishings
  4.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  6.0
  Suns
Sport, entertainment & pool

4.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  4.0
  Suns
- Quality of the beach
  not rated
- Overall condition of the pool area
  4.0
  Suns
- Child care or playground
  not rated
Room

4.5
Suns
- Cleanliness & linen change
  5.0
  Suns
- size of the room
  5.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  4.0
  Suns
- size of the bathroom
  4.0
  Suns

Additional info concerning your hotel review Sheraton Old San Juan Hotel & Casino

What type of room did you review?	Double room Deluxe with view Courtyard
Did the hotel meet the standards of its official catalogue description?	Yes
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Adequate
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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