Hotel review Side Life Hotel

by Margarita2011-08-011.91666666667



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From: United Kingdom
Age: 36-40
Travel time: in August 11
I travelled as: Family
Children: 2
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 2.3

Bad management makes it a bad place to stay

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Very poor management made this hotel the poorest place to stay.The rooms were never cleaned; we ourselves had to ask for clean towels and toilet paper Staff consists of men only, so you can quickly notice these young boys cannot clean the rooms,restaurant,pool area at all.moreover,NOBODY spoke English.Food was ok,but of a limited choise.No wine at all - and it was all inclusive!Only some cheap beer and local vodka.No juice - a horrible lemonade instead.
The hotel is next to the busy dusty road where buses were running all day, so the pool was covered in dust - and we were supposed to sunbed there!Evening programme was absolutely poor or none at all...same music every night.
Dont go there,or you'll regret it!!!


Hotel review in categories

  • Hotel in general
    open close
    1.5
    Suns

    • condition of the hotel
      1.0
      Suns
    • General cleanliness of the different areas
      2.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    2.8
    Suns

    • Proximity to shopping areas
      3.0
      Suns
    • Transportation connection and available excursions
      4.0
      Suns
    • Restaurants & bars in the area
      3.0
      Suns
    • Other leisure activities available
      1.0
      Suns
    • Distance to the beach
      3.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    2.0
    Suns

    • Friendliness and helpfulness
      2.0
      Suns
    • Staff's knowledge of foreign language
      1.0
      Suns
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    2.0
    Suns

    • Variety of food and drinks
      2.0
      Suns
    • Quality of food and drinks
      2.0
      Suns
    • Atmosphere & furnishings
      2.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      2.0
      Suns
  • Sport, entertainment & pool
    open close
    2.3
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      2.0
      Suns
    • Quality of the beach
      4.0
      Suns
    • Overall condition of the pool area
      1.0
      Suns
    • Child care or playground
      2.0
      Suns
  • Room
    open close
    3.5
    Suns

    • Cleanliness & linen change
      2.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      4.0
      Suns
    • size of the bathroom
      4.0
      Suns

Additional info concerning your hotel review Side Life Hotel

What type of room did you review? Double room Standard
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Very poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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