Hotel review Sindbad Club Beach Resort

Profile picture MarcelBruckmann
by Christoph2012-01-012.16666666667
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Member since 12/25/11
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2 von 4 User (50%) finden diese Bewertung hilfreich.
From: Germany
Age: 46-50
Travel time: in January 12
I travelled as: Solo/single
Children: none
Duration: 1 week
Type of trip: City break
Recommendation: No
Average rating of this review: 2.6

Unfriendly hotel (Staff) *

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A tip: A taxi from the hotel to downtown (the only thing that is well worth a visit) cost less than six IE Egyptian pounds. You only had to take a taxi which the taxi meter uses, otherwise they send it to others. My question at the Egyptian staff of the hotel showed, that this trip with the taxi about ten to 15 euros cost. 60 to 90 were six IE Egyptian Pound, as is more than ten times. In Germany you Sowenn driver instead of twelve euro 150 euros would give! Don't expect a help from the Egyptian staff of the hotel was also not from the Egyptian guide... His advice was similarly poor. He spoke of about six IE Egyptian pounds for a trip to downtown. If you have questions, ask for other guests who have experience with Egypt. My opinion: for hard gesottene all-inclusive tourists may be a suitable hotel, but the arrogance and rudeness of the staff's friendliness mock description. The whole staff strikes me that, as if there is no monthly salary refers to grow and destruction but to rely on tips. I was only once on the beach at a table outside and wanted to work with my laptop, it was impossible because penetrating the staff tried to talk to involve (if you could buy my laptop, if everything right (TIP). On the day of arrival, I had put down in the afternoon, in order to relax a bit and therefore the sign'please do not Stören' outside on the door saying. However, two people came in my room, looked in the minibar and asked if I needed anything else (TIP) would. The front desk I was told, I please do not want to be disturbed, if I sign'please do not the Stören' door knob slopes. Basically my said, I would have hung around there probably wrong. (after the first upset I had actually checked, if I might have made a mistake rumgehängt had, but that wasn't't the next morning Sunday hung I after breakfast and returned to my room the'please do not Stören' sign at the door knob, because I wanted to work undisturbed by the room service. Again it was the staff didn't matter, if you want to be disturbed or not and you came into my room and came with the tips-view close to me and asked if everything was in order. The next complaint at the front desk was then forwarded to the staff concerned, with the result, that the sign'please do not Disappear Stören'! My request at the room service showed, that I do not need it!! You don't only a small story, but this reflects the attitude of the staff of this hotel again... Child care I was' very poor 'assessed, because signs hung, that' children play in their own responsibility ' in other words... Please do the their children. If you have any further questions, don't hesitate to address me. Marcel Bruckmann Their

* This hotel review was originally written in German by Christoph. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    3.7
    Suns

    • condition of the hotel
      3.0
      Suns
    • General cleanliness of the different areas
      4.0
      Suns
    • Family friendliness
      4.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    3.0
    Suns

    • Proximity to shopping areas
      4.0
      Suns
    • Transportation connection and available excursions
      4.0
      Suns
    • Restaurants & bars in the area
      2.0
      Suns
    • Other leisure activities available
      2.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    1.3
    Suns

    • Friendliness and helpfulness
      1.0
      Suns
    • Staff's knowledge of foreign language
      1.0
      Suns
    • Reception, check-in & check-out
      2.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    2.5
    Suns

    • Variety of food and drinks
      2.0
      Suns
    • Quality of food and drinks
      1.0
      Suns
    • Atmosphere & furnishings
      3.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      4.0
      Suns
  • Sport, entertainment & pool
    open close
    1.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      1.0
      Suns
  • Room
    open close
    4.0
    Suns

    • Cleanliness & linen change
      4.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      4.0
      Suns
    • size of the bathroom
      4.0
      Suns

Hotelier's comment

Sehr geehrter Herr Christoph

Wir bedauern dass Sie Ihren Urlaub in unserem Hotel nicht genießen konnten .
Mit großem Interesse nehmen wir die Kommentare ihres Berichts auf
um uns zu verbessern.

Aus diesem Grund möchten wir gerne wissen welcher Mitarbeiter von uns die gefragt hat ob er Ihren Laptop kaufen kann.
So ein verhalten tolerieren wir nicht von unseren Mitarbeitern und möchten diese Sache gerne prüfen.

Ihren Kritikpunkt bezüglich des Miniclub geben wir gerne an die zuständigen Personen weiter .

Dafür das bei Ihnen das Schild ,, Bitte nicht Stören,, ungeachtet blieb bzw. entfernt wurde entschuldigen wir uns in aller Form und versichern Ihnen auch dieses zu prüfen.
Wenn Sie sich an den Namen des Mitarbeiters erinnern der Ihren Laptop erwerben wollte so senden Sie und bitte eine E Mail an wfathy@sindbad-club.com

Abschließend hoffen wir, das wir Sie noch einmal bei uns begrüßen dürfen um Sie von der Qualität unseres Clubs zu überzeugen.
Wir wünschen Ihnen alles Gute für Ihre Zukunft und verbleiben

Mit freundlichen Grüßen

Ihr Sindbad Club Team.

Additional info concerning your hotel review Sindbad Club Beach Resort

What type of room did you review? Double room Superior with view Sea/lake
Did the hotel meet the standards of its official catalogue description? No details
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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