Mass Hotel

Hotel review Sokos Hotel Viru

by Gerd2011-08-013
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Member since 10/29/05

The review was read 496 times.

From: Germany
Age: 61-65
Travel time: in August 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: Yes
Average rating of this review: 3.6

Mass Hotel *

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Standard room without safe and coffee maker, 4-star missing safe in the hotel is bad, rooms were very small. Superior room safe and coffee maker available. Cheap, rough toilet paper. Internet access costs. wireless not. No pool, No gym, sauna must be rented as a whole is expensive. Location to the old town and shopping center with a supermarket in the basement directly behind the hotel was very good. Nice view from the upper floors. Breakfast was OK front desk staff was friendly and good. Mass Hotel, already older, yet well-kept. No balconies, Windows could not be opened. TRAM to the kadriorg-castle Art Museum and new 100 metres to the right of the Estonian output.

* This hotel review was originally written in German by Gerd. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

4.5
Suns
- condition of the hotel
  4.0
  Suns
- General cleanliness of the different areas
  5.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

4.3
Suns
- Proximity to shopping areas
  not rated
- Transportation connection and available excursions
  6.0
  Suns
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  2.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

5.0
Suns
- Friendliness and helpfulness
  5.0
  Suns
- Staff's knowledge of foreign language
  5.0
  Suns
- Reception, check-in & check-out
  5.0
  Suns
- Competence (handling complaints)
  not rated
Gastronomy

3.5
Suns
- Variety of food and drinks
  not rated
- Quality of food and drinks
  not rated
- Atmosphere & furnishings
  2.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  5.0
  Suns
Sport, entertainment & pool

1.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  1.0
  Suns
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

3.5
Suns
- Cleanliness & linen change
  5.0
  Suns
- size of the room
  3.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  2.0
  Suns
- size of the bathroom
  4.0
  Suns

Additional info concerning your hotel review Sokos Hotel Viru

What type of room did you review?	Double room Superior with view Sea/lake
Did the hotel meet the standards of its official catalogue description?	No details
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Adequate
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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