Sol Luna Bay & Mare Resort
Hotel review Sol Luna Bay & Mare Resort
The review was read 2938 times.
0 von 7 User (0%) finden diese Bewertung hilfreich.
0 von 7 User (0%) finden diese Bewertung hilfreich.
From: Germany
Age: 51-55
Travel time: in October 11
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 4.2
Age: 51-55
Travel time: in October 11
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 4.2
Just an OK for this hotel *
Enlarge letters A A Downsize letters A AOK on the whole, but nothing more. The indoor pool was much too small. Fitness facilities in the hotel were very limited, only 6 machines. The food was mostly overcooked and lukewarm. The staff were very friendly but the animation was very annoying. Bulgaria is OK for one visit.
* This hotel review was originally written in German by Jürgen. Read the original review.
This translation will not be included in the average rating.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendly
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)not rated
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beach
- Overall condition of the pool area
- Child care or playground
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Sehr geehrter Herr Juеrgen,Vielen Dank fuer ihre Bewertung, obwohl Ihre Kommentare relativ mager sind und fuer den Leser kaum nutzbar sein werden.
Trotz der Tatsache, dass Sie uns nicht weiter empfehlen, sind wir im grossen und ganzen OK mit Ihrer Bewertung, denn wir stehen auf Platz 2 Ihrer persoenlichen Rangliste mit Note 4.2 von sieben von Ihnen bewerteten Hotels. Das ist fuer uns sehr erfreulich und ausgegangen von Ihren anscheinend sehr anspruchsvollen Erwartungen hoert sich das fast wie ein Kompliment an.
Mit freundlichen Gruessen,
Das Sol Luna Bay Management
Additional info concerning your hotel review Sol Luna Bay & Mare Resort
| What type of room did you review? | Double room Standard with view Rural landscape |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | ITS |
