Steigenberger Airport Hotel
Hotel review Steigenberger Airport Hotel
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Age: 41-45
Travel time: in November 11
I travelled as: Solo/single
Children: none
Duration: 1-3 days
Type of trip: Business trip
Recommendation: No
Average rating of this review: 3.4
The rooms of the hotel had their best years! *
Enlarge letters A A Downsize letters A AThe hotel is a five stars hotel is supposed to be-I would have recognized in the hotel room. Burnt holes in the carpet, dirty 'hotel Map' with stains and the remote control with white cabinets smeared, bähh. The bathroom has no vent-at the showers bad, as the mirror shoes... In the bathroom the soap and the shower container swaps. SCH... If you can't read... No Windows to open, a antiquierter-tv and no shoe spoon, great. The best however-I have a non-smoking room and got a smoking room! In the short time and, because it was a major event, no change was possible. The room service was the next day from a nice, my language but only bad speaking Pakistani? From around seven o'clock! According to who always in front of my door felt has ten minutes-to sleep was not to think. Wow, five! Stars have not necessary, since to and Masters. Never many as always!
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areasnot rated
- Transportation connection and available excursions
- Restaurants & bars in the areanot rated
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulnessnot rated
- Staff's knowledge of foreign languagenot rated
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinksnot rated
- Quality of food and drinksnot rated
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & poolnot rated
- Leisure activities (sauna, tennis, entertainment, etc.)not rated
- Quality of the beachnot rated
- Overall condition of the pool areanot rated
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Lieber Gustav,vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im Steigenberger Airport Hotel zu bewerten. Sie helfen uns mit Ihrer Bewertung, unser Haus kontinuierlich zu verbessern.
In den Bädern auf den Hotelzimmern gibt es keine Fenster, da die Fensterseiten im Schlaf-/Wohnraum liegen. Jedoch verfügt jedes Badezimmer über einen Abzug. Für Ihre unangenehmen Erfahrungen mit unserem Reinigungspersonal möchten wir uns entschuldigen. Wir schulen unsere Mitarbeiter regelmäßig und legen auf eine ruhige Arbeitsatmosphäre sehr viel Wert.
Wie Sie ebenfalls erwähnen, fand Ihr Aufenthalt während einer Großveranstaltung im Hotel statt. Das Empfangspersonal berücksichtigt in jedem Fall gerne Wünsche bezüglich des Zimmers, jedoch ist ein Zimmerwechsel bei ausgebuchtem Hotel und einer späten Anreise des Gastes nicht immer möglich.
Wir würden uns freuen, Sie demnächst wieder im Steigenberger Airport Hotel zu begrüßen und Sie in Ruhe von unserem Service zu überzeugen.
Ihr Steigenberger Airport Hotel - Team
Additional info concerning your hotel review Steigenberger Airport Hotel
| What type of room did you review? | Single room Standard |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | No details |
