Hotel review Steigenberger Hotel Bad Pyrmont

Profile picture JasMinKa21
by Jasmin2011-07-013.41666666667
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Member since 7/31/11
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The review was read 1188 times.
2 von 2 User (100%) finden diese Bewertung hilfreich.
From: Germany
Age: 26-30
Travel time: in July 11
I travelled as: Friends
Children: none
Duration: 1-3 days
Type of trip: Countryside and Spa
Recommendation: Yes
Average rating of this review: 4.1

At first glance super... *

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Our stay at the steigenberger, I am rather disappointed. ' My best friend and I were not really taken seriously, due to our age has been. (Both mid 20) our room was clean at first glance, but you could find extreme flaws when taking a closer look. I myself work in a hotel and stayed in a hotel of this class expected more. The upper edges of all surfaces in the bathroom, in other words over the mirror, the door, the lamps etc. was centimeter thick dust, was a pubic hair on the floor from the previous guest, the robes were faded and not really pleasant to wear, there were unpolierte glasses in the mini-bar, in the closet was dust. On the first day our room in the evening once from the housekeeping presented. The next morning we were woken up by the maids roughly. Then we asked for time, ready for us. After ten minutes was knocked again. When we returned from breakfast was the maid service to clean and seemed rather annoyed, as we got our jackets. The second night stay our room was not more prepared from Housekeeping! At check-in we were not on the Kurabgaben pointed out, what to einigien inconsistencies and problems at check-out has resulted. The staff at the US has seemed unprofessional and rude checked out. When it came to paying the bill, and we asked is why more, than we had consumed we only got the answer, that the treatment fee and we just pay ezwas tried and if so do not know... It was further helped us with the luggage, although the staff has seen, that we were in the luggage down the stairs had to carry.
Younger couples or travelling I must draw attention, that it is a spa range between 50-90 and the years moves!

* This hotel review was originally written in German by Jasmin. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    4.0
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      4.0
      Suns
    • Family friendliness
      3.0
      Suns
    • Disabled-friendly
      4.0
      Suns
  • Location and surroundings
    open close
    4.7
    Suns

    • Proximity to shopping areas
      5.0
      Suns
    • Transportation connection and available excursions
      not rated
    • Restaurants & bars in the area
      5.0
      Suns
    • Other leisure activities available
      4.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    3.0
    Suns

    • Friendliness and helpfulness
      4.0
      Suns
    • Staff's knowledge of foreign language
      not rated
    • Reception, check-in & check-out
      2.0
      Suns
    • Competence (handling complaints)
      not rated
  • Gastronomy
    open close
    3.8
    Suns

    • Variety of food and drinks
      4.0
      Suns
    • Quality of food and drinks
      3.0
      Suns
    • Atmosphere & furnishings
      3.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      5.0
      Suns
  • Sport, entertainment & pool
    open close
    5.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      5.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      5.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    4.3
    Suns

    • Cleanliness & linen change
      2.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      5.0
      Suns

Additional info concerning your hotel review Steigenberger Hotel Bad Pyrmont

What type of room did you review? Double room Standard with view Garden
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Rather poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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