Steigenberger Hotel Graf Zeppelin
Hotel review Steigenberger Hotel Graf Zeppelin
by Renate2011-10-014.66666666667
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The review was read 739 times.
From: Germany
Age: 66-70
Travel time: in October 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: Yes
Average rating of this review: 5.6
Age: 66-70
Travel time: in October 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: Yes
Average rating of this review: 5.6
Proof of booking provided
Pleasant Stay *
Enlarge letters A A Downsize letters A AComfortable, spacious, tastefully equipped rooms, luxury bathroom with bathtub and large shower, sufficient possibilities to park, pleasant, convivial atmosphere in the hotel. Ideal location for travellers-in the centre, yet quiet. The only drawback to the room rate additional 26 Euro per person for the breakfast, it was not live up to our expectations. The coffee was not hot, the filling the empty cheese sausage and bread offers was very hesitant, the used dishes were not cleared. There are other capacities of standard of the house.
* This hotel review was originally written in German by Renate. Read the original review.
This translation will not be included in the average rating.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities availablenot rated
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomynot rated
- Variety of food and drinksnot rated
- Quality of food and drinksnot rated
- Atmosphere & furnishingsnot rated
- Overall cleanliness in the restaurant and in the dining areasnot rated
- Sport, entertainment & poolnot rated
- Leisure activities (sauna, tennis, entertainment, etc.)not rated
- Quality of the beachnot rated
- Overall condition of the pool areanot rated
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Sehr geehrte Frau Renate,vielen Dank für Ihre detaillierte Rückmeldung.
Wir freuen uns zu hören, dass Sie einen schönen Aufenthalt bei uns im neuen Graf Zeppelin hatten und Ihnen das Design nach dem Umbau gut gefällt.
Wir nehmen Ihre Kritik bezüglich unseres Frühstückservices sehr ernst und werden dies unverzüglich mit den Verantwortlichen und dem Team besprechen. Selbstverständlich gehört unaufmerksamer Service nicht zu unserem Standard und wir möchten uns hierfür aufrichtig entschuldigen.
Wir hoffen, Sie auch weiterhin als unseren Gast in Stuttgart begrüßen zu dürfen und verbleiben mit freundlichen Grüßen
Ihr STEIGENBERGER GRAF ZEPPELIN
Bernd A. Zängle
General Manager
Additional info concerning your hotel review Steigenberger Hotel Graf Zeppelin
| What type of room did you review? | Double room Deluxe with view Street |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | Yes |
| How would you describe the value for money? | Adequate |
| Which tour operator did you travel with? | No details |
