Steigenberger Hotel Herrenhof
Hotel review Steigenberger Hotel Herrenhof
The review was read 1567 times.
3 von 3 User (100%) finden diese Bewertung hilfreich.
3 von 3 User (100%) finden diese Bewertung hilfreich.
From: Austria
Age: 41-45
Travel time: in June 11
I travelled as: Solo/single
Children: none
Duration: 1-3 days
Type of trip: Business trip
Recommendation: No
Average rating of this review: 4.3
Age: 41-45
Travel time: in June 11
I travelled as: Solo/single
Children: none
Duration: 1-3 days
Type of trip: Business trip
Recommendation: No
Average rating of this review: 4.3
That put the humor! *
Enlarge letters A A Downsize letters A Adreamlike location, great room-a consistently appealing building.
Unfortunately, the staff (with the exception of front desk) a disaster especially the incredibly rude Barverantwortliche in the evening (obviously a disequilibrium proportion clean glasses and hygiene was) and the grumpy lady every guest at the breakfast buffet with local roared through the entire 'stop!' welcomes more of a dump, because a fine city hotel close. A Shame!
* This hotel review was originally written in German by Thomas. Read the original review.
This translation will not be included in the average rating.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool areanot rated
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Sehr geehrter Thomas,herzlichen Dank, daß Sie sich die Zeit genommen haben uns zu bewerten.
Ich bedaure es sehr, dass Sie negative Erfahrungen mit unserer Serviceleistung gemacht haben und versichere Ihnen, dass dies absolut nicht der Standard unseres Hauses ist uns sein darf.
Ihr Kommentar hilft uns die Schwachstellen zu finden und konkret daran zu arbeiten, das haben wir getan und tun es auch weiterhin.
Vielleicht geben Sie uns ja nochmal sie Chance, Sie zu überzeugen ? Ich würde mich freuen.
Ihre Elisabeth Perwanger, General Manager
Additional info concerning your hotel review Steigenberger Hotel Herrenhof
| What type of room did you review? | Single room Deluxe with view Street |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No details |
| How would you describe the value for money? | Adequate |
| Which tour operator did you travel with? | No details |
