Hotel review Suntopia Hotel Pegasos Club

by Carina2011-07-013.25



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From: Austria
Age: 19-25
Travel time: in July 11
I travelled as: Friends
Children: none
Duration: 1 week
Type of trip: Other stay
Recommendation: No
Average rating of this review: 3.9

Not five stars! *

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I found the hotel in the course of my visit school trip, so I don't know, as the hotel in the normal course of its operation is however the food was horrible and the towels were never replaced. Furthermore, there were only made the bed twice and also otherwise, except for the trash bin-empty not much done.
Although the service outside the summer splash-time may be in order, I find it not OK, that hygiene and cleanliness be neglected, only, because the whole hotel was full of young people. We paid just as much, as the other guests, if not more, and clearly a better service and a better room for the high price worth!

After this week, I believe, that this hotel does not deserve five stars has, due to the disgusting food and the lack of service in the room.

* This hotel review was originally written in German by Carina. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    4.0
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      3.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    not rated

    • Proximity to shopping areas
      not rated
    • Transportation connection and available excursions
      not rated
    • Restaurants & bars in the area
      not rated
    • Other leisure activities available
      not rated
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    3.3
    Suns

    • Friendliness and helpfulness
      3.0
      Suns
    • Staff's knowledge of foreign language
      3.0
      Suns
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      not rated
  • Gastronomy
    open close
    3.5
    Suns

    • Variety of food and drinks
      3.0
      Suns
    • Quality of food and drinks
      1.0
      Suns
    • Atmosphere & furnishings
      5.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      5.0
      Suns
  • Sport, entertainment & pool
    open close
    5.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      5.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    3.5
    Suns

    • Cleanliness & linen change
      3.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      not rated
    • size of the bathroom
      not rated

Additional info concerning your hotel review Suntopia Hotel Pegasos Club

What type of room did you review? Shared room
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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