Restaurant bad

Hotel review Top Hotel Post Frankfurt Airport

by Susi2011-11-012.58333333333
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Member since 12/7/11
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The review was read 235 times.

From: Germany
Age: 26-30
Travel time: in November 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: No
Average rating of this review: 3.1

Restaurant bad *

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We arrived after a long train trip in the evening and just wanted to get something to eat and in bed. When it comes to the question at the front desk where we could eat, we were'cocky' the restaurant said. In the restaurant we were greeted by a young lady not at all welcoming...-it was cold in the restaurant-my drinks as I serve food order, came after the starter. (no please, no apology, nothing;-(onion soup after nothing -bland (no clothes on the table) and no response from the waitress-my friend had no cutlery for the main course, the waitress even gemerkte nothing on the question of the waitress if you don't want to this profession, would have said 'sick' and she ran away... And I think that says it all... The young lady at the Saturday evening the US,. 12,11 cared for was just bad, UNCHARMANT, uninterested, it has shown no benefit. We are angry to have eaten there. Restaurant! On the whole we did not feel welcomed in the restaurant. The room was okay, but we will never again.

* This hotel review was originally written in German by Susi. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

4.0
Suns
- condition of the hotel
  not rated
- General cleanliness of the different areas
  4.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

4.0
Suns
- Proximity to shopping areas
  not rated
- Transportation connection and available excursions
  4.0
  Suns
- Restaurants & bars in the area
  not rated
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

1.7
Suns
- Friendliness and helpfulness
  1.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  3.0
  Suns
- Competence (handling complaints)
  1.0
  Suns
Gastronomy

2.3
Suns
- Variety of food and drinks
  4.0
  Suns
- Quality of food and drinks
  1.0
  Suns
- Atmosphere & furnishings
  3.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  1.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

3.7
Suns
- Cleanliness & linen change
  4.0
  Suns
- size of the room
  4.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  3.0
  Suns
- size of the bathroom
  not rated

Additional info concerning your hotel review Top Hotel Post Frankfurt Airport

What type of room did you review?	Double room with view Courtyard
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Adequate
Which tour operator did you travel with?	No details