Hotel review Travel Charme Strandhotel Bansin

by Carola2011-11-014.16666666667



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1 / 1 User (100%) finds this review helpful.
From: Germany
Age: 51-55
Travel time: in November 11
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 5

Disappointed this time *

Enlarge letters A A Downsize letters A A

It was a great pity, that the bar 20:00 o'clock and also the fireplace only then was burned down. So after with tägiges tea on a fireplace not possible and taking a drinks before dinner in the bar. The very we appreciated, as guests. Also, it was not possible to see other rooms and suites, as the guests was announced sheet. A shame! The small comfort the charm make this hotel were missing. But the price remained! Our traditional vacation, in the spring, we will spend this year in sellin. Despite the absence of the pool you will find the travel'charm'.

* This hotel review was originally written in German by Carola. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    5.7
    Suns

    • condition of the hotel
      6.0
      Suns
    • General cleanliness of the different areas
      6.0
      Suns
    • Family friendliness
      5.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    3.3
    Suns

    • Proximity to shopping areas
      3.0
      Suns
    • Transportation connection and available excursions
      4.0
      Suns
    • Restaurants & bars in the area
      not rated
    • Other leisure activities available
      3.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    4.0
    Suns

    • Friendliness and helpfulness
      5.0
      Suns
    • Staff's knowledge of foreign language
      not rated
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      3.0
      Suns
  • Gastronomy
    open close
    5.5
    Suns

    • Variety of food and drinks
      5.0
      Suns
    • Quality of food and drinks
      5.0
      Suns
    • Atmosphere & furnishings
      6.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    open close
    6.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      6.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    5.5
    Suns

    • Cleanliness & linen change
      6.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      6.0
      Suns
    • size of the bathroom
      5.0
      Suns

Hotelier's comment

Liebe Frau Carola,

vielen Dank, dass Sie sich die Zeit genommen haben und Ihren Aufenthalt offen und ehrlich für uns eingeschätzt haben. Wir bedauern sehr, dass unsere Leistungen bei Ihrem letzten Aufenthalt nicht dem entsprachen, wie Sie es erwartet haben und erwarten dürfen. Bedingt durch die geringe Auslastung im Monat November haben wir das Café und die Bar Patio nur eingeschränkt geöffnet. Dafür war ganztägig das Restaurant Gabbiano geöffnet, mit dem Angebot von Frühstück, über Mittagessen, Kaffeetrinken und Abendessen.

Was ich nicht nachvollziehen kann, warum wir nicht in der Lage waren, Ihnen andere Zimmerkategorien des Hauses zu zeigen. Dem werde ich selbstverständlich nochmal nachgehen. Das Angebot steht das ganze Jahr und da gibt es auch keine Ausnahmen.

Schön, dass Sie unsere Gäste waren. Wir wünschen Ihnen ein besinnliches Weihnachtsfest und einen guten Rutsch ins Neue Jahr. Bleiben Sie schön gesund und viel Spaß bei Ihrem Urlaub in unserem schönen Travel Charme Kurhaus Sellin im kommenden Jahr.

Mit herzlichen Grüßen

Beate Böse & das Team

Additional info concerning your hotel review Travel Charme Strandhotel Bansin

What type of room did you review? Double room Standard with view Rural landscape
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? No details
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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