Upstalsboom Landhotel Friesland
Hotel review Upstalsboom Landhotel Friesland
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1 / 1 User (100%) finds this review helpful.
Age: 46-50
Travel time: in August 11
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Countryside and Spa
Recommendation: No
Average rating of this review: 4.1
Costa adeje *
Enlarge letters A A Downsize letters A AWe are torn between, on the one hand, the whole area was very nice, good location on the mill pond, invites you to go hiking/biking trails the and the room was just great: large, a view of a meadow, in a very quiet location, huge bathroom with September. Toilet.
On the other hand: we arrived about ten minutes and must, before someone came to the front desk. Welcome drink weren't offered, it would be able to demand, as we later saw (but who spends so what?).
A large spa area on three levels from the 80 ERN (evidence :-plenty of sunbeds, as in the time and appropriate tiles). Disadvantage: everything is open; if the kids in the not too large pool yelling, was quiet in every corner to get to the spa. Warning of the hotel staff only after asking at the front desk lack staff on site.
Another, smaller SpA was new and quiet. Relaxation area, not very well maintained (=-tens of dead flies laying around). There was no staff to see or rarely.
In two areas there was a chronic lack any sauna towel.
The breakfast buffet was poorly prepared, no variety. It was extremely slow. Empty plates were cleared rarely eaten.
The dinner was not outstanding, but OK.
Check-out: it should be moved to a lower arrangement, not done. Until 10:00 A.M. (!) had to be checked out, free coffee to go at check out-but only until about 9:30 A.M. (?).
It is not quite here and around. The reason could be the very young staff, very willing the, friendly and helpful, but it is not so experienced. It seems, as if the staff is guided. If this takes place, the beauty could sleep...
I would recommend the hotel from above reasons, despite these minor flaws, had it not been for the sign on the counter at the front desk were, asking the departing guests, the hotel on holidaycheck. de recommendable. For each recommendation there are 50 €! Sorry, but I think that for no-go! ... Since this reward probably all hotel guests cope with...
Another tip to the hotel management: staff holidays Orden, then there are the recommendations of guests also enjoy free...
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Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursionsnot rated
- Restaurants & bars in the areanot rated
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool area
- Child care or playground
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Moin Moin - sehr geehrte Sabine,vielen Dank dafür, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen und Eindrücke über Ihre Urlaubstage in unserem Haus auf Holidaycheck.de zu beschreiben. Für die entstandenen Unannehmlichkeiten entschuldigen wir uns bei Ihnen.
Es ist uns sehr wichtig, unsere Philosophie – unsere Gäste mit Freundlichkeit und Servicebereitschaft – jederzeit zu begeistern. Deshalb ist es für uns sehr entscheidend, dass unsere Gäste und auch Sie uns Ihre Meinung ehrlich mitteilen, denn nur so haben wir die Möglichkeit entsprechend zu handeln.
Gerade auch Ihre konkreten Rückmeldungen helfen uns, hier ggf. Änderungen in unserer Handlungsweise zu überdenken.
Schade, das wir Sie nicht von unserem Produkt sowie von unserer Dienstleistung überzeugen konnten, hoffen aber gleichzeitig, dass wir Sie zukünftig noch einmal in unserem Haus begrüßen dürfen.
Mit freundlichen Grüßen
Marc Stickdorn & TEAM
Additional info concerning your hotel review Upstalsboom Landhotel Friesland
| What type of room did you review? | Double room Superior with view Rural landscape |
| Did the hotel meet the standards of its official catalogue description? | No details |
| Does the hotel deserve its official star rating? | No details |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | No details |
