Hotel review Valentin Park Apartments

by Udo2011-07-012.66666666667



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1 / 2 User (50%) finds this review helpful.
From: Germany
Age: 36-40
Travel time: in July 11
I travelled as: Family
Children: 2
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.2

Club hotel Valentin park *

Enlarge letters A A Downsize letters A A

A has gotten old hotel, which again reflected at all.
We had booked all inclusive. and we have a great family vacation pleased.
But somehow got everything else.

First of all the positive things:
1-2-fly the animations for children, as well as the parents were just great. The team has everything and good mood spread pure; and there was something for everyone if you wanted. The pools of the hotel were clean and sufficiently available, what you offer to seats and beach chair possibilities can say, main entrance, garden, bar were clean but that was the good part.

Now to the negative things:
We had, because we with our two children wanted to spend the holiday, opted for an apartment. What we had not advised (or somewhere State) the apartment in a very different areas is, and you 'children' to eat something every day about 63 steps uphill and downhill hiking was allowed, which with children maybe the first day is fun, but then not really. Our apartment, and the toilets were a disaster as a whole, could not 'beams'. The cleanliness, I would now like to write anything anymore; only this> on Tuesdays and Thursdays are the rooms not cleaned. Now comes the 'good' language. What can I say as a family man. Parc Hotel Gritti in Germany I think better food. My children have themselves of fries and noodles fed. We parents are full, but we are pleased the food, you can't say. The people who have been there for a long time you could tell the food also, the plates were filled with salad, I am sure I do not need to more write.

Oh So, if you still have not given up to read, we had all inclusive. booked. Further geht's.

You could get everything at beverages what you know, but what was really all inclusive? Coffee, cocoa, mineral water, coke, Sprite, orange juice, wine, beer, and perhaps even a little more, but we wanted to eat an ice-cream or at the pool in the evening to drink you had to pay for it. The budget this hotel is the constant companion.
The service in the hotel or restaurant in the first days still OK. But, as we found it before, can quickly after that. At the front desk you get only limited information and then only on a direct request. In the hotel restaurant, we have our plates cleared away then (have this on the already used to Bart brown provided) or the coffee for breakfast self service; to the tables to be.
At this point I would like to say something about our Tour operator. We enjoyed our holiday 1-2-fly over booked, an offshoot of the TUI. The bus transfer from the airport to the hotel went smoothly, if you know that you must mount a TUI bus. The transfer from the hotel to the airport but, was the icing on the cake at the end. First the driver had to call the 1-2-fly at all whether tourists could get, it was a TUI bus. And then, we did a round trip which led to Palma city of paguera. Many hotels have started, but not a single tourists in the bus fares is. The trip has lasted about an hour and a half. The normal journey time is approximately 45 minutes, so it was at least on the way to the hotel, where also are several hotels on the route. Oh So, our vacation was otherwise a whole day shortened, 1-2-fly because the flight had changed. I know this information is on the reservation, but well...! And I had to date have never experienced> 1-2-fly to thank.
Conclusion just and clear>
I would have had no children with them, I would have canceled the holiday.

* This hotel review was originally written in German by Udo. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    2.5
    Suns

    • condition of the hotel
      2.0
      Suns
    • General cleanliness of the different areas
      2.0
      Suns
    • Family friendliness
      4.0
      Suns
    • Disabled-friendly
      2.0
      Suns
  • Location and surroundings
    open close
    3.8
    Suns

    • Proximity to shopping areas
      4.0
      Suns
    • Transportation connection and available excursions
      4.0
      Suns
    • Restaurants & bars in the area
      4.0
      Suns
    • Other leisure activities available
      4.0
      Suns
    • Distance to the beach
      3.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    2.8
    Suns

    • Friendliness and helpfulness
      2.0
      Suns
    • Staff's knowledge of foreign language
      3.0
      Suns
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      2.0
      Suns
  • Gastronomy
    open close
    1.8
    Suns

    • Variety of food and drinks
      1.0
      Suns
    • Quality of food and drinks
      1.0
      Suns
    • Atmosphere & furnishings
      3.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      2.0
      Suns
  • Sport, entertainment & pool
    open close
    5.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      5.0
      Suns
    • Quality of the beach
      5.0
      Suns
    • Overall condition of the pool area
      5.0
      Suns
    • Child care or playground
      5.0
      Suns
  • Room
    open close
    3.5
    Suns

    • Cleanliness & linen change
      2.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      4.0
      Suns
    • size of the bathroom
      4.0
      Suns

Hotelier's comment

An erster Stelle, herzlichen Dank an unsere Gäste für ihre Bewertung und die Zeit, die sie sich genommen haben, um uns mitzuteilen, wie wir un simmer weiter verbessern können.
Was unser Restaurant und das gastronomische Angebot in unserem Hotel betrifft, haben wir bisher bei allen externen und internen Bewertungen immer sehr über dem Durchschnitt anderer 3 Sterne Hotels auf Mallorca gelegen. Vor allen Dingen in Qualität, Service und Sauberkeit.
Wir freuen uns über jede Bewertung, so können und wollen wir uns immer weiter verbessern.
Mit freundlichen Grüssen

Additional info concerning your hotel review Valentin Park Apartments

What type of room did you review? Apartment Standard with view Rural landscape
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Very poor
Which tour operator did you travel with? 1-2-Fly

Was the review helpful for you? Yes No


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