Hotel review Van der Valk Resort Linstow

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by Heidi & Dennis2012-01-012.66666666667
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From: Germany
Age: 41-45
Travel time: in January 12
I travelled as: Family
Children: 1
Duration: 3-5 days
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.2

The cleaning lady comes with the bike *

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About 500 meters from the highway A19 this holiday resort, the one on the newly designed junction linstow achieved. With appropriate wind offers the guest a nice, constant noise window blind driving by Truck and car. The main building made a martialischen impression, also the lobby is in the first moment and in the nature of five star hotels. But already at the front desk you will quickly collected on the ground. The name of the hotel seemed overwhelmed and could not cope, the welcome was moderate in range and a reserved Reserve, where you as a guest to an ID degenerated. We stayed at 13:30 o'clock locally, our apartment type V, was noisy information only n a C h 14 o'clock ready, so we were given a small checking as pass through the main tour. After the 'shopping mall' again and once down in five minutes had passed, we were pointed out, this is first after 15 o'clock stare. So we decided, a small snack in the Mediterranean multipurpose drives, the, met by Frits smell and noise style in a station concourse, the social centre the area represents. We chose a table, the service, the US and we waited, waited and waited... After 25 minutes is my wife to a lady and asked, whether '... Our table is served... '. Then everything went quickly, the coffee, the wrong food... Somehow it could only better to be. We believed at least. Meanwhile, we in a cell-phone call a visitor next part, the said, this time a better holiday home than in the last stay 'caught' the halcyon-as we will see later... We went half four at the front desk, we were looking forward to the keys and received the answer, '... The room is first after 16 o'clock ready, however, I can already give you the key, maybe you can yes already clean... '. Lo and behold, the folder with our documents was actually already on the table. We began the car, drove noisy speedometer 900 meters to our cottage, type V, in the circle C, 697. '... If the apartment is finished, depends on outside the green card...' sounds from the front desk also in the ear..., but not hanging, therefor burnt but the outdoor lighting. Positive was, that you have a car in front of the house.-it should remain the only positive impression, we had even real park niche, other guests, for example, to use a part of the street and the Grünstreifens. A few vacation homes have been on the 'nice' own way ausgefahrene landscapes created... We made our '697' and got wet-no-not eyes but feet. The cleaner command must either the buckets at the entrance collapsed or the door in the rain hour long if left open, at least squeaked the carpet in the width of the door about two meters hineinwärts. Perhaps it was only the rest of the carpet wet cleaning. Although probably not, because in the corner invited'grandma's carpet old fashioned sweep' model eco-without electrical for Hinundherrollern -a! How good it was, one looked under the sofa... Maybe he was just as bad weather to squash (comes later) thought, who knows. The second impression was improved and literally dead-Alfred Brehms animal life on the wall and perpetuates the viewer at the same time, an overview of the local Mecklenburg mosquitoes population, filled, unfilled, small and large, on the ceiling and the wall. At the light over the dining room table found this decade still no feather dusters to the cobwebs. (photos, it can occupy!) in the bathrooms were better condition and probably cleaner difficult point-only the Abflussarmaturen showed traces of use, a lamp above the mirror would be desirable in former. The beds oK as a small foretaste of the future life in a hospital bed, high, and there was the feeling with drip poet pad under the sheet. The dishes were unfortunately the closet and we find it, the geographical maps out of the multi-purpose glasses and a first optical analysis may from tomatoes and orange juice of some previous guests or spring... The condition of the holiday apartments is not surprising: here comes the cleaning or with the bike! On the handlebars two buckets and in the hands of the mop. In the truest sense that there is not a lot of nothing, now is the time for each guest is clear. No trace of professionalism. We want to continue our excursion and the pool landscape. Suddenly, we were faced with a inlet Turnstile: access only with a card! Map? We didn't-so from the front desk. And lo and behold: we have already guessed: Now we were lepers-because, as explained to us the lady at the front desk-we have not in the hotel, but. Hotel24 and. COM book here! The sat, and we have this message understood! There is a visit to the pool area not included in the price! Aha, we thought, and noticed, that this is not in the terms and conditions and is misleading: in other words: if it is not, therefore, that we can use the pool area for free, then it is not included, not that we can use free of charge! Understood? At least we could pay five euro per person extra and were still better it, as branches of the hotel, the at least eight Euro pay must. In the first day two tickets for the bathroom, it should not be ignored. The bathroom itself is in the light of the mass volume of guests quite busy. The cabins are worn, the inside locking device, if it exists, not working. On the floor is wet Mutzeln, the army would you say barracks mice and doing good, if you flip-flops at hand, better on foot, has. Of the three days, in which we twice for a fee guests could be the pool area, we had to get the large luck, each time the families move right in front of the cabin. The cream, on the first day at the door wall stuck, room was on the third day then a bit breitgeschmierter always very clear to see. In the bathroom the sandstone ground positive in, of course, a great anti-slide liability for the romping around children. The pools are large, the water temperature is okay and the slides were a welcome change. The children's pool seems the white slide not quite so happy to have succeeded, skip the Tots all right against the wall and with a half rotate about the paragraph in the basin, which made some pretty much hurt children. The baby pool was at first glance a small withdrawal oasis and usually less frequented, perhaps related with the dirt, on the soil in the middle was zusammengerührt, particularly for infants not really the hygienic expectations and needs. Beach ngestellte walked around, but their real mission there we could see. On the sand stone stairs in the joints impregnated Mutzeln. In terms of cleanliness was very poor. A squash court view of the: three in number, whether it is more, you can say without a shadow of a doubt, since two, in any event, as the storage rooms misused to be. The ventilation and air-conditioning worked here so far, but the air by a room divider functionned Partition wall with the hotel kitchen wing shares. The squash is also a storage and possibility to leave the chamber for seating used, the way in which may still have not managed to free court. In short: this is just trashy from! One of the few positive points in the indoorchildren's toys. Here the kids very nice climb and games and was very well-visited and clean. Overall the hotel made a shambolic side impression, perhaps it lacks a strong management. Holiday House with three settlements and 280 holiday apartments as well as tens of hotel rooms in the main building the resort is reached its limits. One has the impression, the hotel is used for wear ten, the staff counselling, plan, objective and downbeat. No questionnaires that the Housing expenses, has certainly system, because it seemed to be anyone at the event intersted. Since the question when checking out 'they with us pleasurable?' only as superficial phrase. We have this question at the front desk with a clear 'no' answer.

* This hotel review was originally written in German by Heidi & Dennis. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    2.3
    Suns

    • condition of the hotel
      2.0
      Suns
    • General cleanliness of the different areas
      1.0
      Suns
    • Family friendliness
      4.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    5.0
    Suns

    • Proximity to shopping areas
      not rated
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      not rated
    • Other leisure activities available
      not rated
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    2.0
    Suns

    • Friendliness and helpfulness
      2.0
      Suns
    • Staff's knowledge of foreign language
      not rated
    • Reception, check-in & check-out
      2.0
      Suns
    • Competence (handling complaints)
      2.0
      Suns
  • Gastronomy
    open close
    2.5
    Suns

    • Variety of food and drinks
      not rated
    • Quality of food and drinks
      not rated
    • Atmosphere & furnishings
      2.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      3.0
      Suns
  • Sport, entertainment & pool
    open close
    4.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      3.0
      Suns
    • Child care or playground
      5.0
      Suns
  • Room
    open close
    3.5
    Suns

    • Cleanliness & linen change
      1.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      4.0
      Suns
    • size of the bathroom
      4.0
      Suns

Additional info concerning your hotel review Van der Valk Resort Linstow

What type of room did you review? Holiday apartment Standard with view Garden
Did the hotel meet the standards of its official catalogue description? No details
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? No details

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