Vienna International Dream Castle Hotel at Disneyland Resort Paris
Hotel review Vienna International Dream Castle Hotel at Disneyland Resort Paris
The review was read 408 times.
From: Germany
Age: 19-25
Travel time: in October 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 4.3
Age: 19-25
Travel time: in October 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 4.3
There could have been more from this hotel! *
Enlarge letters A A Downsize letters A AThe hotel is very nice, room great on first inspection, but: dirty bed installations, stains on the towels, at the breakfast only one sort of cheese (cream cheese), the scrambled eggs one could drink, the tables were only cleared away, if you were finished, the pool was nice, the water and the room was cold, the carpet could have been cleaned steigenberger Hotel sonne in Rostock be, very many large stains. The staff of the hotel but very friendly.
* This hotel review was originally written in German by Elisabeth. Read the original review.
This translation will not be included in the average rating.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the areanot rated
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)not rated
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)not rated
- Quality of the beachnot rated
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Sehr geehrter Gast,Wir danken Ihnen, dass Sie unser Hotel für Ihren Aufenthalt im Disneyland ausgewählt haben.
Es tut uns sehr leid, dass unser Hotel Ihren Erwartungen nicht völlig entsprach.
Für die entstandenen Unannehmlichkeiten hinsichtlich der Qualität unseres Restaurants sowie der Sauberkeit Ihres Zimmers, entschuldigen wir uns aufrichtig. Wir versichern Ihnen, dass dies nicht unserem üblichen Servicestandard entspricht und haben Ihr Feedback mit den entsprechenden Abteilungen diskutiert, um Vorfälle wie diese in Zukunft zu vermeiden.
Es wäre uns eine große Freude, Sie und Ihre Familie bald wieder bei uns zu begrüßen, um Sie von der Qualität unseres Hotels zu überzeugen.
Für weitere Fragen und Wünsche stehen wir Ihnen jederzeit gerne zur Verfügung.
Mit freundlichen Grüßen
Francois Mary
General Manager
Additional info concerning your hotel review Vienna International Dream Castle Hotel at Disneyland Resort Paris
| What type of room did you review? | Double room with view Rural landscape |
| Did the hotel meet the standards of its official catalogue description? | No details |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | No details |
