Bad value for money!

Hotel review Villa Ruzica

by Martina2010-07-012.91666666667

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From: Austria
Age: 31-35
Travel time: in July 10
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.5

Bad value for money! *

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Much too expensive! We had a room in one of the (new) annex. Just after our arrival we found out that the room obviously not or only very carelessly cleaned. Leftovers (Bröseln) in the carpet, dirty mirror, extremely dirty toilet. The beds were made very carelessly, so we first assumptions, the bedding was totally had not been changed. In the shower had a ton of Haarreste, obviously traces of the body shave our predecessor. The toothbrush holder were very dirty. The promised furniture on the balcony was a single armchair. There was, as advertised, a telephone available, but no facilities! Conclusion: Very bad value for money!

* This hotel review was originally written in German by Martina. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

2.7
Suns
- condition of the hotel
  4.0
  Suns
- General cleanliness of the different areas
  2.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  2.0
  Suns
Location and surroundings

5.2
Suns
- Proximity to shopping areas
  5.0
  Suns
- Transportation connection and available excursions
  5.0
  Suns
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  5.0
  Suns
- Distance to the beach
  6.0
  Suns
- Distance to ski lift
  not rated
Service

2.8
Suns
- Friendliness and helpfulness
  2.0
  Suns
- Staff's knowledge of foreign language
  5.0
  Suns
- Reception, check-in & check-out
  3.0
  Suns
- Competence (handling complaints)
  1.0
  Suns
Gastronomy

2.0
Suns
- Variety of food and drinks
  3.0
  Suns
- Quality of food and drinks
  3.0
  Suns
- Atmosphere & furnishings
  1.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  1.0
  Suns
Sport, entertainment & pool

5.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  5.0
  Suns
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

3.5
Suns
- Cleanliness & linen change
  1.0
  Suns
- size of the room
  5.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  3.0
  Suns
- size of the bathroom
  5.0
  Suns

Additional info concerning your hotel review Villa Ruzica

What type of room did you review?	Double room with view Sea/lake
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No details
How would you describe the value for money?	Very poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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