Hotel review Villa The President

by Veronika2012-01-011.16666666667



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From: Germany
Age: 36-40
Travel time: in January 12
I travelled as: Family
Children: 2
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 1.4

Disgusting - never ever

Enlarge letters A A Downsize letters A A
Hotel
1.0
Suns

*RIP-OFF:
A) MONEY - terms off agreements from reservation:
First of all the owner betrayed us by not holding herself to the terms of bookings, which said that by cancellation up to day 0 30% of the total sum have to be paid, which we agreed to pay after having had a look at the location and agreeing that we'd rather pay 30% for not staying there and look for a different accommodation which provides the setting for a "luxurious" holiday. The owner kept the whole 50% we've paid in advance. Which is ethical and respecting the booking agreements more then poor. This means that we've paid 400€!!!!!! for 10 mins looking at the place and deciding that it would be a penalty to spend our holidays there.
B) Homepage vs. Reality: Congrats to the photographer who knows how to take pictures in order to pretend something luxurious which is 180° different that reality. This place seems more like the owners have separated loveless a part of their house because the have to get somehow money. Which is based on the point mentioned as first their biggest value and not about the customers and respect and honesty.


Location
3.0
Suns

*Strand itself: Ugly beach front which is 2 mins by foot from this b&b- lots of high-rise buildings, no nice coffees, restaurants, road right at the beach, very windy and no charm at all.
But the Somerset West part above is beautiful!


Service
1.0
Suns

*RIP-OFF:
A) MONEY - terms off agreements from reservation:
First of all the owner betrayed us by not holding herself to the terms of bookings, which said that by cancellation up to day 0 30% of the total sum have to be paid, which we agreed to pay after having had a look at the location and agreeing that we'd rather pay 30% for not staying there and look for a different accommodation which provides the setting for a "luxurious" holiday. The owner kept the whole 50% we've paid in advance. Which is ethical and respecting the booking agreements more then poor. This means that we've paid 400€!!!!!! for 10 mins looking at the place and deciding that it would be a penalty to spend our holidays there.


Gastronomy Unused

Sport & Entertainment
1.0
Suns

* "NO PRIVACY" - it's got a little pool with no view but only through a huge window into the owners living room and a lot of weird fences around. It was a kind of having a swim in the owners living room feeling. And 2*4 meters space to sit - that's it.


Room
1.0
Suns

*Depressing and loveless: Self-Catering Flat is big, but with a dark, loveless and depressing arranged living room and kitchen (which woman wants to spent her holiday time in and ugly dark kitchen even if it is only for preparing breakfast and for having the breakfast since there was no other chance to sit at an table outside?). Right - no outdoor space to sit (which is for us as Europeans important when travelling to S.A. in our European winter time), but a tiny terrace to the front WITHOUT fences, but a couple meters deep falling wall - HELLO - who want to have this with little children? And the only view from the terrace and the two bedrooms have been really ugly high-rise buildings right at the beachfront. There haven't been any furniture's anyway for having a nice meal outside.



Legend: 6 suns= excellent… 1 sun= very poor

Additional info concerning your hotel review Villa The President

What type of room did you review? Apartment Standard with view Sea/lake
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Very poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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