Hotel review lti Hotel Gala

by Georg2011-08-013.33333333333



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From: Germany
Age: 31-35
Travel time: in August 11
I travelled as: Family
Children: 2
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 4

Good Hotel-bad staff *

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Actually a nice hotel if this arrogant and unfriendly staff would not. I can therefore recommend no one to book this hotel. When will sometimes treated like a foreign bodies and there is no compromise with special desires. The highlight is the one on the day of arrival to 12:00 at all-inclusive may, but as you from 1:00 P.M. only your room and then the room got a card you can order drinks only from this point. And so what is a very annoying if you are traveling with two kids, the whole night slept and to arrive at the hotel. There is one snotty, in the face of said only from 13:00 you in this hotel. I can only expressly recommend not to book this hotel there are so many other nice hotels in Tenerife.

* This hotel review was originally written in German by Georg. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    4.3
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      4.0
      Suns
    • Family friendliness
      4.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    5.2
    Suns

    • Proximity to shopping areas
      5.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      6.0
      Suns
    • Other leisure activities available
      5.0
      Suns
    • Distance to the beach
      5.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    1.3
    Suns

    • Friendliness and helpfulness
      1.0
      Suns
    • Staff's knowledge of foreign language
      2.0
      Suns
    • Reception, check-in & check-out
      1.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    4.8
    Suns

    • Variety of food and drinks
      5.0
      Suns
    • Quality of food and drinks
      5.0
      Suns
    • Atmosphere & furnishings
      5.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      4.0
      Suns
  • Sport, entertainment & pool
    open close
    4.3
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      4.0
      Suns
    • Quality of the beach
      4.0
      Suns
    • Overall condition of the pool area
      5.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    4.0
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      3.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      4.0
      Suns
    • size of the bathroom
      4.0
      Suns

Additional info concerning your hotel review lti Hotel Gala

What type of room did you review? Family room Standard with view Courtyard
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? ITS

Was the review helpful for you? Yes No


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