"The staff were very friendly and accommodating" found in 1 review
"... trip 2 days here. It is a wonderful city hotel in the colonial style. A pool does not exist. Particularly beautiful the dining room and the large bar. The rooms were enough large and very clean. The staff were very friendly and accommodating. Complaints were quickly dealt with and fixed ( Respect ). Internet is Slow, however free ..."
"The Gran Hotel not deserve the name. The entrance area promises a lot of things and looks appealing. The shock comes first in the room. May be, that big room returns. We had however a room with two single beds, the was so small, that we did not know ..."
"Food was horrible, service non-existant. The rooms are old and dirty (cigarette stumps in the sink...). the shower had either no water or very cold or very hot water. Nothing in between. There are two pools, one of them was empty. The only good thing is the short distance to the beach and the beach ..."
"The hotel is centrally located" found in 2 reviews
"On our tour organize their own trip spent we 2 days in Santiago. The hotel is centrally located on capacity Crespedes, at 7.5 we were with music woken up. Our room went to out, we have the' ..."
"... their own trip spent we 2 days in Santiago. The hotel is centrally located on capacity Crespedes, at 7.5 we were with music woken up. Our room went to out, we have the' noise' enjoyed, wanted central location and the atmosphere enjoy.
The rooms were big enough, the bathroom well, everything was clean ..."
"The staff were friendly and attentive" found in 1 review
"... and nice. The breakfast there were in buffet form, not overly large selection, but for Cuban standards okay, with sausage, cheese, eggs, pancakes, fruit, cakes, good tasting coffee and so on
The staff were friendly and attentive.
Who peace want, is not here in good hands, since the window were not close.
We ate outside ..."