# 15 of 299 hotels in Playa Del Carmen / Playacar

Hotel Iberostar Tucan(4.5 stars)

Avda. Xaman-Ha, Lote Hotelero No 2 Show map
Hotel Pictures - Hotel Iberostar Tucan
Average
Recommended
Trend

At a glance

  • Great holiday (11)
    "Great holiday" found in 11 reviews
    • " ... hotel. The beach is fantastic, the beach chairs and the sports offer was super! A large entertainment is available! You can escape the but also good, if you want the not. To sum up, I would say- great holiday ! " 
      5.341666666666666
      May 2011
    • " Great hotel - again at any time! " 
      5.147222222222223
      May 2012
    • " Great complex ! Hotel looks like in the middle of the jungle bedded! Exotic plants small forests and lots of ... " 
      5.147222222222223
      May 2012
    • " ... small forests and lots of animals to discover. Very nice pool area! The neighboring Playa del Carmen with its restaurants, bars and options for shopping is with the taxi in five minutes to reach. The hotel is very recommendable , we would spend our vacations there anytime again! " 
      5.147222222222223
      May 2012
    • " the hotel is clean and well maintained. the hotel own jungle and the free current animals are in any case an ... " 
      5.5
      October 2011
    • " We have three great weeks at the Iberostar tucan/ Queztal spent. Was planned diving, relax, and culture. In addition beautiful walks on the beach. Base should a beautiful hotel nearby from Playa del Carmen to be. We have just perfect selected: in the diving center we were ... " 
      5.902777777777778
      April 2012
    • " Nice hotel -but not five star! " 
      4.625
      June 2011
    • " Super hotel . Anytime again. Very recommended " 
      5.627777777777777
      June 2011
    • " The hotel was great and is only recommendable. the staff made a great effort. Room, food and the hotel was just. ... " 
      5.627777777777777
      June 2011
    • " The best hotel ever had what we, top! " 
      5.5
      June 2011
    • " The was with distance the best hotel ever had what we in the Caribbean. It was nothing, nothing at all to complain but also. The ... " 
      5.5
      June 2011
  • The waiters were very attentive (3)
    "The waiters were very attentive" found in 3 reviews
    • " We were with the food 100% satisfied. There was lots of choice and the offer was always filled. the waiters were very attentive and friendly. Empty plates were quickly cleared away and empty glasses anytime again filled. " 
      5.5
      October 2011
    • " We can the hotel only further from its value... All, really all very friendly and clean. The room was nicely decorated with different hand towel animals daily. What negative ... " 
      5.833333333333333
      March 2011
    • " The was with distance the best hotel ever had what we in the Caribbean. It was nothing, nothing at all to complain but also. The staff were all very friendly , the food was tasty and good quality, drinks really all inclusive, even at the beach were ... " 
      5.5
      June 2011
  • The food was very good (2)
    "The food was very good" found in 2 reviews
    • " ... is also a disco. The beach is simply dreamlike. Endless long sand beach. Beach chairs enough available. that bothered me somewhat, that the rooms so slow getting old therefore renovated must be. The food was very good . The service excellent. we had once again a very great vacation the room in hotel Iberostar tucan. " 
      5.513888888888888
      January 2012
    • " The was with distance the best hotel ever had what we in the Caribbean. It was nothing, nothing at all to complain but also. The staff were all very friendly, the food was tasty and good quality, drinks really all inclusive, even at the beach were brought to the beach ... " 
      5.5
      June 2011

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.5
  • Room
    5.4
  • Service
    5.4
  • Location
    5.4
  • Gastronomy
    5.3
  • Sport
    5.4

Rating breakdown

  • Excellent
    24
  • Very Good
    2
  • Acceptable
    2
  • Poor
    0
  • Terrible
    0
Read all hotel reviews

Summary of guest reviews by categories

Hotel in general
  • " Nice hotel-but not five star! "  Read more
    4.625
    June 2011
  • " We have three great weeks at the Iberostar tucan/ Queztal spent. Was planned diving, relax, and culture. In addition beautiful walks on the beach. Base should a beautiful hotel nearby from Playa del Carmen to be. We have just perfect selected: in the diving center we were ... "  Read more
    5.902777777777778
    April 2012
  • " Super hotel. Anytime again. Very recommended "  Read more
    5.627777777777777
    June 2011
  • " The hotel was great and is only recommendable. the staff made a great effort. Room, food and the hotel was just. ... "  Read more
    5.627777777777777
    June 2011
  • " Great hotel - again at any time! "  Read more
    5.147222222222223
    May 2012
  • " Great complex! Hotel looks like in the middle of the jungle bedded! Exotic plants small forests and lots of ... "  Read more
    5.147222222222223
    May 2012
  • " ... small forests and lots of animals to discover. Very nice pool area! The neighboring Playa del Carmen with its restaurants, bars and options for shopping is with the taxi in five minutes to reach. The hotel is very recommendable, we would spend our vacations there anytime again! "  Read more
    5.147222222222223
    May 2012
  • " Good hotel "  Read more
    5.711111111111111
    June 2012
  • " ... experiences with other guests made. The staff speaks English and was always very helpful. At the beach and at the pool there were enough sunbeds. All in all it was a relaxed vacation in a great hotel. "  Read more
    5.711111111111111
    June 2012
  • " The best hotel ever had what we, top! "  Read more
    5.5
    June 2011
  • " The was with distance the best hotel ever had what we in the Caribbean. It was nothing, nothing at all to complain but also. The ... "  Read more
    5.5
    June 2011
  • " ... hotel. The beach is fantastic, the beach chairs and the sports offer was super! A large entertainment is available! You can escape the but also good, if you want the not. To sum up, I would say-great holiday! "  Read more
    5.341666666666666
    May 2011
  • " the hotel is clean and well maintained. the hotel own jungle and the free current animals are in any case an ... "  Read more
    5.5
    October 2011
  • " beautiful hotel, great beach "  Read more
    5.513888888888888
    January 2012
  • " The was with distance the best hotel ever had what we in the Caribbean. It was nothing, nothing at all to complain but also. The staff were all very friendly, the food was tasty and good quality, drinks really all inclusive, even at the beach were ... "  Read more
    5.5
    June 2011
  • " We were with the food 100% satisfied. There was lots of choice and the offer was always filled. the waiters were very attentive and friendly. Empty plates were quickly cleared away and empty glasses anytime again filled. "  Read more
    5.5
    October 2011
  • " ... leaves nothing to be desired. Much fresh fruit, salads and international cuisine. The guests came mostly from the USA and Canada. We only composites experiences with other guests made. The staff speaks English and was always very helpful. At the beach and at the pool there were enough sunbeds. All in ... "  Read more
    5.711111111111111
    June 2012
  • " ... is also a disco. The beach is simply dreamlike. Endless long sand beach. Beach chairs enough available. that bothered me somewhat, that the rooms so slow getting old therefore renovated must be. The food was very good. The service excellent. we had once again a very great vacation the room in hotel Iberostar tucan. "  Read more
    5.513888888888888
    January 2012
  • " The was with distance the best hotel ever had what we in the Caribbean. It was nothing, nothing at all to complain but also. The staff were all very friendly, the food was tasty and good quality, drinks really all inclusive, even at the beach were brought to the beach ... "  Read more
    5.5
    June 2011
  • " Great complex! Hotel looks like in the middle of the jungle bedded! Exotic plants small forests and lots of animals to discover. Very nice pool area! The neighboring Playa del Carmen with its restaurants, bars and options for shopping is with ... "  Read more
    5.147222222222223
    May 2012
  • " ... guests came mostly from the USA and Canada. We only composites experiences with other guests made. The staff speaks English and was always very helpful. At the beach and at the pool there were enough sunbeds. All in all it was a relaxed vacation in a great hotel. "  Read more
    5.711111111111111
    June 2012
  • " the rooms are in terms of size reasonable. We were there with three persons in a normal room and it was OK. "  Read more
    5.5
    October 2011
Monika
Germany
  • Couple
  • Age 51-55
2 Other hotel reviews
5.8
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
In this hotel we had a great relaxed vacation. The complex is so comfortable by the open architecture. In the morning by the small jungle to the beach see the sunrise, brilliant. Strong praise also to the kitchen, who found there nothing, sorry, that everywhere something to moan about. The rooms Were always really clean and also everything else around. The excursions over Neckermann were very good organized. (thanks to Erik from the travel agency). In short, we know where we in march 2014 are, but this time 3 weeks. … read more
5.7
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
This was already our 2 visit to the tucan and it was again unbelievably! Extremely friendly staff, friendly, nice and really! The food was very good and with a lot of variation and please if you didn't find anything there, should only vacation majorca and curried sausage and Schnitzel food! Service is incredible and so nice! With a few Dollar one has then the already so friendly people as friends for life! Beach a dream and food really great! … read more
Margit
Austria
  • Couple
  • Age 46-50
1 Other hotel reviews
4.9
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
Great hotel. Especially friendly and helpful staff, gorgeous area and the beach, but the quality and selection of the food leaves a lot to be desired! Wasn't in any way the sterneangabe, not even for Mexico! We had a junior suite with a view of the sea booked, most expensive rooms, but were consistently loud american weddings in the evening, so you in spite of the closed patio door not talk, television, sleep... Could. This room was nice, but not recommended, unless you like it. No desk in Playa del Carmen mr angel book, disastrous organization. … read more
René
Germany
  • Family
  • Age 26-30
1 Other hotel reviews
5.5
Rated:  
  • 1 week
  • Beach
  • Hotel recommended
I can really all this great hotel the anyone. The hotel complex is huge and you feel directly probably. The location at the beach is simply great. And in things you can eat simply beyond a few small exceptions nothing to find fault with. I can really everyone the hotel highly recommend. … read more
Kristin
Germany
  • Couple
  • Age 26-30
1 Other hotel reviews
6.0
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
It was a magnificent vacation! Every morning we were from monkey waked-unforgettable! Great service and delicious varied food! We enjoyed it very much and would come again! … read more
Read all hotel reviews

Information about Hotel Iberostar Tucan

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Hotel amenities

  • Meeting/Banquet Facilities
  • Business centre
  • Play rooms
  • Hotel safe
  • Lift
  • Central heating
  • Air conditioning

Room amenities

  • Writing bureau
  • Minibar
  • Safe
  • Coffee and tea
  • Terrace
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock

Gastronomy

  • Full board
  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Volleyball

Spa offers

  • Sauna

Other hotel information

  • City hotel
  • Eurocard/Mastercard
  • Information desk
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