# 2 of 27 hotels in Akumal / Riviera Maya

Hotel Grand Palladium Colonial Resort & Spa(4.5 stars)

Carretera Chetumal-Cancun Km. 256-1 Building 1 Show map
Hotel Pictures - Hotel Grand Palladium Colonial Resort & Spa
Average
Recommended
Trend

At a glance

  • In good condition (15)
    "In good condition" found in 23 reviews
    • " The hotel and the surrounding area is in good condition . The staff are very friendly inclusive coatis and of the rioting raccoons. all in all this ... " 
      4.95
      February 2012
    • " The hotel and the surrounding area is in good condition. The staff are very friendly inclusive coatis and of the rioting raccoons. all in all this hotel is a good choice impression. can we not our voice to the chorus of praise previous speaker in things ... " 
      4.95
      February 2012
    • " ... chorus of praise previous speaker in things food consequences. The restaurant by their Loudness partly a flair as in a large Cafeteria. Both the quality and taste of the food is more like a 2 or three star hotel . It would be better the number of dishes set and a bit therefore the taste and the quality of ... " 
      4.95
      February 2012
    • " We were very content with the offers. Although the complex is very large " 
      4.352777777777778
      March 2011
    • " The hotel is highly recommended. The shopping possibilities in the hotel should be avoided because of the high prices. If you are all inclusive you need has opted to not. Otherwise there is nothing to complain about . Great holiday very satisfied " 
      5.0055555555555555
      June 2011
    • " ... The shopping possibilities in the hotel should be avoided because of the high prices. If you are all inclusive you need has opted to not. Otherwise there is nothing to complain about. Great holiday very satisfied " 
      5.0055555555555555
      June 2011
    • " ... shopping possibilities in the hotel should be avoided because of the high prices. If you are all inclusive you need has opted to not. Otherwise there is nothing to complain about. Great holiday very satisfied " 
      5.0055555555555555
      June 2011
    • " Nice hotel , we would stay there again " 
      5.158333333333333
      September 2011
    • " We had a very nice vacation , the hotel offers everything you can possibly imagine. We would definitely stay again in the ... " 
      5.158333333333333
      September 2011
    • " We had a very nice vacation, the hotel offers everything you can possibly imagine. We would definitely stay again in the same hotel. All the leisure ... " 
      5.158333333333333
      September 2011
    • " We just returned from our vacation at the grand palladium colonial home. We spent two weeks there. The hotel is very nice laid out with pure jungle. Everywhere you can see birds walk Twitter and so on we had a double ... " 
      4.666666666666666
      October 2011
    • " Small Paradise! Value for money is very good " 
      5.3500000000000005
      March 2012
    • " We were on our honeymoon... For the ' little money' perfect holiday . Great hotel, pleasant staff. No center for tourism-very good! We would this hotel at any time ... " 
      5.3500000000000005
      March 2012
    • " We were on our honeymoon... For the ' little money' perfect holiday. Great hotel , pleasant staff. No center for tourism-very good! We would this hotel at any time recommend. " 
      5.3500000000000005
      March 2012
    • " Great hotel . Nothing to fault! " 
      5.6499999999999995
      March 2012
  • The staff are very friendly (5)
    "The staff are very friendly" found in 5 reviews
    • " The hotel and the surrounding area is in good condition. The staff are very friendly inclusive coatis and of the rioting raccoons. all in all this hotel is a good choice ... " 
      4.95
      February 2012
    • " We were on our honeymoon... For the ' little money' perfect holiday. Great hotel, pleasant staff . No center for tourism-very good! We would this hotel at any time recommend. " 
      5.3500000000000005
      March 2012
    • " A really great recommendable hotel complex. Very good food!. Very friendly and helpful staff . The total peace by the pool-> no the sound of children shrieking and yelling! Although we ... " 
      5.6499999999999995
      March 2012
    • " We were the third time in colonial been, and a good service , a beautiful, clean Maya suite, and very good restaurant found. The beach was very clean and if ... " 
      5.691666666666666
      July 2011
    • " ... will not work-the other hotels much better and stylish. If you like the show cooking without the Japanese, got however excellent food. The same applies for the Mexican restaurant, good food and great service . Our room door was left open by the staff, then a earring missing and the next day money out of ... " 
      5.044444444444445
      September 2011
  • Very good food (5)
    "Very good food" found in 5 reviews
    • " A really great recommendable hotel complex. Very good food !. Very friendly and helpful staff. The total peace by the pool-> no the sound of children ... " 
      5.6499999999999995
      March 2012
    • " ... and big, the cleanliness both services they folded any cups etc. by the somewhat unsatisfactory. Toilets in all areas generally clean-staff is often present. The restaurants consistently offered good food , but in the main restaurant I found even moldy vegetables that must not be allowed to happen ... " 
      5.044444444444445
      September 2011
    • " ... hustle and fuss and faster release anything. The connection cook guests will not work-the other hotels much better and stylish. If you like the show cooking without the Japanese, got however excellent food . The same applies for the Mexican restaurant, good food and great service. Our room door was ... " 
      5.044444444444445
      September 2011
    • " ... cook guests will not work-the other hotels much better and stylish. If you like the show cooking without the Japanese, got however excellent food. The same applies for the Mexican restaurant, good food and great service. Our room door was left open by the staff, then a earring missing and the ... " 
      5.044444444444445
      September 2011
    • " ... Also has plenty of space between the chairs, so that everyone plenty of space for it. By the pool we never located, but occasionally the pool bar gone, there, there are mega fine drinks. The food was always good and above all always diverse. There are 8 theme restaurants, so à la carte restaurant. We tried ... " 
      6
      July 2012

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.5
  • Room
    5.4
  • Service
    5.2
  • Location
    5.2
  • Gastronomy
    5.3
  • Sport
    5.6

Rating breakdown

  • Excellent
    62
  • Very Good
    11
  • Acceptable
    2
  • Poor
    1
  • Terrible
    0
Read all hotel reviews

Summary of guest reviews by categories

  • " We can recommend this hotel 100% recommend! "  Read more
    5.2250000000000005
    February 2012
  • " The hotel and the surrounding area is in good condition. The staff are very friendly inclusive coatis and of the rioting raccoons. all in all this ... "  Read more
    4.95
    February 2012
  • " The hotel and the surrounding area is in good condition. The staff are very friendly inclusive coatis and of the rioting raccoons. all in all this hotel is a good choice impression. can we not our voice to the chorus of praise previous speaker in things ... "  Read more
    4.95
    February 2012
  • " ... chorus of praise previous speaker in things food consequences. The restaurant by their Loudness partly a flair as in a large Cafeteria. Both the quality and taste of the food is more like a 2 or three star hotel. It would be better the number of dishes set and a bit therefore the taste and the quality of ... "  Read more
    4.95
    February 2012
  • " Great hotel. Nothing to fault! "  Read more
    5.6499999999999995
    March 2012
  • " A really great recommendable hotel complex. Very good food!. Very friendly and helpful staff. The total peace by the pool-> no the ... "  Read more
    5.6499999999999995
    March 2012
  • " We just returned from our vacation at the grand palladium colonial home. We spent two weeks there. The hotel is very nice laid out with pure jungle. Everywhere you can see birds walk Twitter and so on we had a double ... "  Read more
    4.666666666666666
    October 2011
  • " Absolutely recommendable hotel! In spite of the size complex not crowded, in any case rest and relaxation possible. The food ... "  Read more
    5.569444444444444
    August 2012
  • " Nice hotel, we would stay there again "  Read more
    5.158333333333333
    September 2011
  • " We had a very nice vacation, the hotel offers everything you can possibly imagine. We would definitely stay again in the ... "  Read more
    5.158333333333333
    September 2011
  • " We had a very nice vacation, the hotel offers everything you can possibly imagine. We would definitely stay again in the same hotel. All the leisure ... "  Read more
    5.158333333333333
    September 2011
  • " The hotel is highly recommended. The shopping possibilities in the hotel should be avoided because of the high prices. If you are all inclusive you need has opted to not. Otherwise there is nothing to complain about. Great holiday very satisfied "  Read more
    5.0055555555555555
    June 2011
  • " ... The shopping possibilities in the hotel should be avoided because of the high prices. If you are all inclusive you need has opted to not. Otherwise there is nothing to complain about. Great holiday very satisfied "  Read more
    5.0055555555555555
    June 2011
  • " ... shopping possibilities in the hotel should be avoided because of the high prices. If you are all inclusive you need has opted to not. Otherwise there is nothing to complain about. Great holiday very satisfied "  Read more
    5.0055555555555555
    June 2011
  • " Very beautiful, spacious and clean hotel! "  Read more
    5.472222222222221
    January 2012
  • " The hotel offers a well-kept and stylish area, very good location, integrated in the mangroves jungle (so many aggressive mosquitoes in the evening and without ... "  Read more
    5.044444444444444
    September 2011
  • " We were the third time in colonial been, and a good service, a beautiful, clean Maya suite, and very good restaurant found. The beach was very clean and if you 50 meters to the right or left is has great space.. We were at the front desk was ... "  Read more
    5.691666666666666
    July 2011
  • " ... boomed. In such things I already getting sick. Oh and the food was always only lukewarm. So the service left something to be desired. On the other hand, I have to say, I have never had such a great animation How have seen. Respect! So if these points do not disturb the I can only recommend the hotel. ... "  Read more
    4.666666666666666
    October 2011
  • " The hotel and the surrounding area is in good condition. The staff are very friendly inclusive coatis and of the rioting raccoons. all in all this hotel is a good choice ... "  Read more
    4.95
    February 2012
  • " A really great recommendable hotel complex. Very good food!. Very friendly and helpful staff. The total peace by the pool-> no the sound of children shrieking and yelling! Although we ... "  Read more
    5.6499999999999995
    March 2012
  • " We were the third time in colonial been, and a good service, a beautiful, clean Maya suite, and very good restaurant found. The beach was very clean and if ... "  Read more
    5.691666666666666
    July 2011
  • " We were on our honeymoon... For the ' little money' perfect holiday. Great hotel, pleasant staff. No center for tourism-very good! We would this hotel at any time recommend. "  Read more
    5.3500000000000005
    March 2012
  • " ... will not work-the other hotels much better and stylish. If you like the show cooking without the Japanese, got however excellent food. The same applies for the Mexican restaurant, good food and great service. Our room door was left open by the staff, then a earring missing and the next day money out of ... "  Read more
    5.044444444444444
    September 2011
  • " On the whole everything great! What has disturbed us was mostly the unmotivated staff in the main restaurant is not in the theme restaurants. Coffee very late, tables also not ... "  Read more
    4.291666666666666
    May 2012
  • " ... Safety takes there one not so exactly. In short: the hotel we can because of the noise and abgasgestanks at the beach through the jetski, partly. Flawed quality of the dishes, partly. Unfriendly staff and a lack of responsiveness in many areas, amongst others also the front desk, not recommend. ... "  Read more
    4.566666666666666
    September 2012
  • " A really great recommendable hotel complex. Very good food!. Very friendly and helpful staff. The total peace by the pool-> no the sound of children ... "  Read more
    5.6499999999999995
    March 2012
  • " ... Also has plenty of space between the chairs, so that everyone plenty of space for it. By the pool we never located, but occasionally the pool bar gone, there, there are mega fine drinks. The food was always good and above all always diverse. There are 8 theme restaurants, so à la carte restaurant. We tried ... "  Read more
    6
    July 2012
  • " ... and big, the cleanliness both services they folded any cups etc. by the somewhat unsatisfactory. Toilets in all areas generally clean-staff is often present. The restaurants consistently offered good food, but in the main restaurant I found even moldy vegetables that must not be allowed to happen ... "  Read more
    5.044444444444444
    September 2011
  • " ... hustle and fuss and faster release anything. The connection cook guests will not work-the other hotels much better and stylish. If you like the show cooking without the Japanese, got however excellent food. The same applies for the Mexican restaurant, good food and great service. Our room door was ... "  Read more
    5.044444444444444
    September 2011
  • " ... cook guests will not work-the other hotels much better and stylish. If you like the show cooking without the Japanese, got however excellent food. The same applies for the Mexican restaurant, good food and great service. Our room door was left open by the staff, then a earring missing and the ... "  Read more
    5.044444444444444
    September 2011
  • " We were the third time in colonial been, and a good service, a beautiful, clean Maya suite, and very good restaurant found. The beach was very clean and if you 50 meters to the right or left is has great ... "  Read more
    5.691666666666666
    July 2011
  • " Absolutely perfect hotel. I cannot say anything negative. It was a totally wonderful vacation! On arrival we got an upgrade to a better room type. The room was spacious, clean, the beds were comfortable, the bathroom clean and really big. The beach is wonderful ... "  Read more
    6
    July 2012
  • " Super hotel complex, very big, there are 14 restaurants, a very nice wellness area with a good Equipped fitness studio, the pools regularly cleaned, the rooms are big and clean. "  Read more
    5.794444444444444
    June 2012
Karsten
Germany
  • Couple
  • Age 46-50
1 Other hotel reviews
5.8
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
Friendliness and room cleaning were very good. With german there is a few but with a few broken in several languages we came always at our objective.Cleanliness in the whole complex was great.Room with a bath single beds terrace tv with dw.Beautiful huge big hotel several together as hotels, which one on foot or with a small bimmelbahn can explore. The pools are all top. All bars charms beautiful drinks. Small drawbacks perhaps at the pool bars. The beach is partly a bit rocky, but not everywhere. Snorkelling at the beach at the beach is possible, have rays and up … read more
5.9
Rated:  
  • 2 weeks
  • Hiking / Wellness
  • Hotel recommended
Dreamlike honeymoon. Friendliness and accomodating the complete staff. Ideal weather, wunderbäre beaches and great offer … read more
Gabriela
Germany
  • Couple
  • Age 51-55
1 Other hotel reviews
5.7
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
Hotel with 4 hotels, the facilities (except royal suites ) like for instance restaurants, bars, pools all could be used. Very well maintained facilities, lush vegetation, varied food, tasty cocktails - very recommendable! … read more
Nicole
Germany
  • Couple
  • Age 31-35
3 Other hotel reviews
5.8
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
All the staff are really nice and friendly. The communication folded well-in english. Without good english or spanish skills, i would not to Mexico trust. During the room cleaning there was nothing to complain about. Mini bar refilled daily.There are several buffet-style restaurant or à la carte restaurant. In the à la carte, it is usually to wait. If i have understood correctly, can the guests of the royal suites the tables book in advance. Especially desires, seems the italian restaurant (Porto vino at the white sand) to be. We had it sometimes spontaneously try to arrive there, but 1,5 hours … read more
4.8
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
Staff is very friendly, almost all of them spoke english. Change of towels every day in the room, daily cleaning of the rooms. Faster cleaning service for clothes.The themed restaurants are brilliant! The buffet-style restaurant is also very good. However the warm meals often not even lukewarm. Very wide choice. The buffet-style restaurant are very big and exhale as. Waiters are very polite. No reservation in the theme restaurants possible! Mealtime therefore at 18 o'clock or from 19 o'clock queue and hope, that you get a seat.Large with air-conditioning, minibar, tv, safe, coffee maker, shower, or bathtub. Everything very clean!Huge hotel area … read more
Read all hotel reviews

Information about Hotel Grand Palladium Colonial Resort & Spa

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Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Play rooms
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Satellite TV
  • Fan
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Vegetarian
  • Hotel bar
  • Cafe
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Airport transfer
  • Express check in and check out
  • Car hire
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service
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