# 7 of 171 hotels in Flachau

Hotel Felsenhof(4 stars)

Kreuzmoosstr. 88 5542 Flachau/Reitdorf View on map
Average rating
Recommended
Trend

At a glance

  • Great hotel (17)
    "Great hotel" found in 17 reviews
    • " Great hotel " 
      5.792857142857143
      June 2012
    • " It is a great hotel , we were already 5 times! The price- and services is very good. Especially the free bike rent ... " 
      5.792857142857143
      June 2012
    • " I was this year second time at the Hotel Felsenhof and was very satisfied . The food was always good and enough. Which very good I find, is the snack, between 14 and 17 ... " 
      5.257142857142857
      July 2012
    • " ... I find, is the snack, between 14 and 17 o'clock. There was a little solid like for instance a soup, salads or Frankfurt and coffee and cake, drinks. The wellness area is very big and beautiful. The hotel is very good , offers much, and not expensive. The best, if you car has. Without a car is a bit difficult. ... " 
      5.257142857142857
      July 2012
    • " ... we were somewhat sceptically because of the somewhat off the beaten track nearby location of the hotel-completely free. Everything was from the first minute OK. The pool could be a bit bigger. We felt very much at ease . " 
      5.328571428571428
      April 2012
    • " We were already 3 time very satisfied " 
      5.5
      August 2012
    • " Very recommendable hotel for families. The kids had in the morning in the child club very well. We have the free time ... " 
      5.535714285714286
      September 2012
    • " ... for families. The kids had in the morning in the child club very well. We have the free time for the mountain biking used. So were all happy and satisfied. Taste and choice of the food for a family hotel the best, which we experienced so far. Value for money great. We would gladly come again. " 
      5.535714285714286
      September 2012
    • " ... child club very well. We have the free time for the mountain biking used. So were all happy and satisfied. Taste and choice of the food for a family hotel the best, which we experienced so far. Value for money great. We would gladly come again. " 
      5.535714285714286
      September 2012
    • " Very nice and clean hotel with good cuisine, highly recommendable. Child care is very diverse, also the excursions on the ... " 
      5.316666666666667
      July 2012
    • " We felt very good in this hotel and in good hands. The staff are very friendly and helpful. We will come again next year ( the ... " 
      5.902380952380953
      June 2012
    • " Good hotel , but for children it could better be " 
      4
      June 2011
    • " For a family holiday were not many opportunities for children, if you care to not be child. Next to the dining room was the games very small and poorly equipped with toys. The hotel was very clean , the food was good. The hotel is built nooks and crannies. The pool and the spa are very far ... " 
      4
      June 2011
    • " Top hotel for families " 
      5.878571428571428
      September 2012
    • " ... highlight was the great work of the cleaning ladies, we were every day curious, what they recur have-> for example decoration the beds with the soft toys for the children, etc. ; great! We can only recommend the hotel and be opportunity again. " 
      5.878571428571428
      September 2012
  • The food was always good (3)
    "The food was always good" found in 3 reviews
    • " I was this year second time at the Hotel Felsenhof and was very satisfied. The food was always good and enough. Which very good I find, is the snack, between 14 and 17 o'clock. There was a little ... " 
      5.257142857142857
      July 2012
    • " ... Felsenhof and had (except for the weather) nothing to complain about. The staff and the owners are friendly and accommodating, the apartment ( in hotel Antonia) for 4 people big enough, that very good food . By the possibility of the child care you also as parents the possibility on extensive hikes ... " 
      5.5
      August 2012
    • " For a family holiday were not many opportunities for children, if you care to not be child. Next to the dining room was the games very small and poorly equipped with toys. The hotel was very clean, the food was good . The hotel is built nooks and crannies. The pool and the spa are very far away from each ... " 
      4
      June 2011
  • The staff are friendly and accommodating and are immediately on hand when you need them (2)
    "The staff are friendly and accommodating and are immediately on hand when you need them" found in 2 reviews
    • " We had again a nice holiday and felt very secure. The creativity of the maid service is unsurpassed. The staff are friendly and accommodating and are immediately on hand when you need them . " 
      5.828571428571428
      June 2012
    • " We felt very good in this hotel and in good hands. The staff are very friendly and helpful . We will come again next year ( the 4. times). From the new child care field we are really ... " 
      5.902380952380953
      June 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.4
  • Service
    5.6
  • Location
    5.0
  • Gastronomy
    5.5
  • Sport & Leisure
    5.3

Rating breakdown

  • excellent
    94
  • very good
    13
  • acceptable
    3
  • poor
    2
  • terrible
    1
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (17)
      Comments related to "Hotel in general" found in 17 reviews
      • " Great hotel "  read hotel review
        5.792857142857143
        June 2012
      • " It is a great hotel, we were already 5 times! The price- and services is very good. Especially the free bike rent ... "  read hotel review
        5.792857142857143
        June 2012
      • " I was this year second time at the Hotel Felsenhof and was very satisfied. The food was always good and enough. Which very good I find, is the snack, between 14 and 17 ... "  read hotel review
        5.257142857142857
        July 2012
      • " ... I find, is the snack, between 14 and 17 o'clock. There was a little solid like for instance a soup, salads or Frankfurt and coffee and cake, drinks. The wellness area is very big and beautiful. The hotel is very good, offers much, and not expensive. The best, if you car has. Without a car is a bit difficult. ... "  read hotel review
        5.257142857142857
        July 2012
      • " ... we were somewhat sceptically because of the somewhat off the beaten track nearby location of the hotel-completely free. Everything was from the first minute OK. The pool could be a bit bigger. We felt very much at ease. "  read hotel review
        5.328571428571428
        April 2012
      • " We were already 3 time very satisfied "  read hotel review
        5.5
        August 2012
      • " Very recommendable hotel for families. The kids had in the morning in the child club very well. We have the free time ... "  read hotel review
        5.535714285714286
        September 2012
      • " ... for families. The kids had in the morning in the child club very well. We have the free time for the mountain biking used. So were all happy and satisfied. Taste and choice of the food for a family hotel the best, which we experienced so far. Value for money great. We would gladly come again. "  read hotel review
        5.535714285714286
        September 2012
      • " ... child club very well. We have the free time for the mountain biking used. So were all happy and satisfied. Taste and choice of the food for a family hotel the best, which we experienced so far. Value for money great. We would gladly come again. "  read hotel review
        5.535714285714286
        September 2012
      • " Very nice and clean hotel with good cuisine, highly recommendable. Child care is very diverse, also the excursions on the ... "  read hotel review
        5.316666666666667
        July 2012
      • " We felt very good in this hotel and in good hands. The staff are very friendly and helpful. We will come again next year ( the ... "  read hotel review
        5.902380952380953
        June 2012
      • " Good hotel, but for children it could better be "  read hotel review
        4
        June 2011
      • " For a family holiday were not many opportunities for children, if you care to not be child. Next to the dining room was the games very small and poorly equipped with toys. The hotel was very clean, the food was good. The hotel is built nooks and crannies. The pool and the spa are very far ... "  read hotel review
        4
        June 2011
      • " Top hotel for families "  read hotel review
        5.878571428571428
        September 2012
      • " ... highlight was the great work of the cleaning ladies, we were every day curious, what they recur have-> for example decoration the beds with the soft toys for the children, etc. ; great! We can only recommend the hotel and be opportunity again. "  read hotel review
        5.878571428571428
        September 2012
  • Service
    Pros
    • Service Friendliness (2)
      Comments related to "Service" found in 2 reviews
      • " We had again a nice holiday and felt very secure. The creativity of the maid service is unsurpassed. The staff are friendly and accommodating and are immediately on hand when you need them. "  read hotel review
        5.828571428571428
        June 2012
      • " We felt very good in this hotel and in good hands. The staff are very friendly and helpful. We will come again next year ( the 4. times). From the new child care field we are really ... "  read hotel review
        5.902380952380953
        June 2012
  • Food
    Pros
    • Quality (3)
      Comments related to "Food" found in 3 reviews
      • " I was this year second time at the Hotel Felsenhof and was very satisfied. The food was always good and enough. Which very good I find, is the snack, between 14 and 17 o'clock. There was a little ... "  read hotel review
        5.257142857142857
        July 2012
      • " ... Felsenhof and had (except for the weather) nothing to complain about. The staff and the owners are friendly and accommodating, the apartment ( in hotel Antonia) for 4 people big enough, that very good food. By the possibility of the child care you also as parents the possibility on extensive hikes ... "  read hotel review
        5.5
        August 2012
      • " For a family holiday were not many opportunities for children, if you care to not be child. Next to the dining room was the games very small and poorly equipped with toys. The hotel was very clean, the food was good. The hotel is built nooks and crannies. The pool and the spa are very far away from each ... "  read hotel review
        4
        June 2011
    • Atmosphere (1)
      Comments related to "Food" found in 1 review
      • " Very nice and clean hotel with good cuisine, highly recommendable. Child care is very diverse, also the excursions on the hotel's own farm ... "  read hotel review
        5.316666666666667
        July 2012
  • Sport
    Pros
    • Spa (1)
      Comments related to "Sport" found in 1 review
      • " We come next year in any case again, I have never experienced, you in one week so good, children's area was great, super food, staff 1 great, the room was facing the be comfortable, all treatments in the wellness area perfect "  read hotel review
        5.828571428571428
        June 2012
Karin
Great thought out family hotel.
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Wintersporturlaub
  • January 2014
Great hotel, rooms were cleaned daily and towels changed. The beach area nice and warm, no draught, bake warm there is also a shower and hairdryers in the area. Very thoughtful! In the dining area there is also a great games room, where the children in may, while the food and the view. Program is very varied The food was totally delicious and every day there was something different delicious. Staff was always friendly and attentive. There is also right behind the house a tow lift with a great hillside, where you also tobogganing can. We felt very comfortable and ... would always book this hotel again. Bewertung lesen
  • Gastronomie
    6.0
    Auswahl an Speisen und Getränken
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Atmosphäre & Einrichtung
    6.0
  • Service
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
  • Sport und Unterhaltung
    6.0
    Kinderbetreuung oder Spielplatz
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
    Zustand und Qualität des Pools
    6.0
  • Zimmer
    6.0
    Größe des Zimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Größe des Badezimmers
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Familienfreundlichkeit
    6.0
  • Lage und Umgebung
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Entfernung zum Skilift
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
Weniger anzeigen
Daniela
We'll be back!
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Wintersporturlaub
  • January 2014
We stayed in the apartments in front of the hotel and were satisfied with the size and furnishing. The room was clean upon arrival, and the room service was very friendly and flexible. We booked with 3/4 board. There were mostly families with small children (circa 1-9 years) to guest. Bewertung lesen
  • Zimmer
    5.0

    Size and furnishing of the apartment was ok. Furniture is a little dated, but everything was clean. Enough dishes available. Only the toilet should be cleaned better, a duftbäumchen could not harm.

  • Hotel
    6.0

    We stayed in the apartments in front of the hotel and were satisfied with the size and furnishing. The room was clean upon arrival, and the room service was very friendly and flexible. We booked with 3/4 board. There were mostly families with small children (circa 1-9 years) to guest.

  • Service
    6.0

    The friendliness of the staff, in particular Goran, was exceptionally. He las and each desire from the eyes, have rarely come across such a prudent waiters experienced. The receptionists were friendly and helpful, but rather reserved. A somewhat more active and personal to guests would certainly be an advantage. The facilities of the kinderbereiches left nothing to wish remaining! Especially the babylounge and games room in the dining area for us were a blessing (our children are only 1 and 3). Our children very comfortable. Also the child care (Maria and aridona ) gave themselves large trouble. The room service was very flexible and friendly.

  • Lage und Umgebung
    5.0

    With a car, you're in 2 minutes at the nearest ski lift, ski rental, ski school and shop. Walk but it is at least. 15-20 minutes i think.

  • Gastronomie
    6.0

    Food was great and more than adequate, waiters very considerate, the restaurant was clean, the staff was very nice and helpful, the boss of the hotel also packs time on, has a good impression. Only point of criticism: the pool could be somewhat better vary, but it was ok.

  • Sport und Unterhaltung
    6.0

    As already described above, the facilities of the kinderbereiches was great, the children. The spa was nice. Especially nice i found the colorful cube in the pool and the many rubber ducks and küberl for the children to play.

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Christa
A hotel for feeling well.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Wintersporturlaub
  • January 2014
All in all a hotel for feeling well. Pleasant room size, facilities with all devices such as tv, radio, telephone, safe, fridge, balcony. Very beautiful and spacious spa area, bathrobes and basket are provided, a relaxation room with a view. Very good kitchen, both buffet and afternoon snacks for self, abendwahlmenü with 5 courses. We were not for the 1st time here and will definitely return. Bewertung lesen
  • Gastronomie
    6.0
    Auswahl an Speisen und Getränken
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Atmosphäre & Einrichtung
    6.0
  • Service
    5.8
    Fremdsprachenkenntnisse des Personals
    5.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
  • Sport und Unterhaltung
    5.7
    Kinderbetreuung oder Spielplatz
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
    Zustand und Qualität des Pools
    5.0
  • Zimmer
    5.8
    Größe des Zimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Größe des Badezimmers
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Familienfreundlichkeit
    6.0
  • Lage und Umgebung
    5.8
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Entfernung zum Skilift
    5.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Anita
Enjoyment and pleasure of all levels.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Wintersporturlaub
  • January 2014
Very nice and clean hotel Very friendly staff Hotelier family care itself In particular the kitchen is a dream. Generous buffets Especially after the skiing you are looking forward to the offered and included a snack. Ausbalncierte wine list Bewertung lesen
  • Service
    6.0

    Well, the whole staff spoke very good german, Very friendly and good understanding, the local realities.

  • Hotel
    6.0

    Very nice and clean hotel Very friendly staff Hotelier family care itself In particular the kitchen is a dream. Generous buffets Especially after the skiing you are looking forward to the offered and included a snack. Ausbalncierte wine list

  • Lage und Umgebung
    6.0

    Hotel is located in a small place, very quiet, beautiful mountains, Access to ski resorts erfolfgt with ski bus or a private car

  • Zimmer
    6.0

    Very clean, size is dependent on the price Flower the room very inviting.

  • Sport und Unterhaltung
    6.0

    Kinderangebot is especially large, softspielbereich etc... Spa area is divided for children and adults which is very pleasant

  • Gastronomie
    6.0

    There are five areas in the restaurant. Here, particular attention is paid, that families with children in the sitting area, which was next to the room for manoeuvre is. Other area of couples without children will be used. Style of the kitchen is very varied, especially interesting is the österreicheichische buffet.

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Daniela
I already
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Wintersporturlaub
  • January 2014
We are already the 3 time in this hotel. Also know now some waiters and you are always stands it anxious, that the guests around comfortable! My dad was unfortunately two days ill, since a pleurisy and bronchitis had, and Goran one of the waiters had us immediately tea bags were brought, and i said, that we think dad the food still in the apartment allowed to take with them! My brother had two small children, and had lunch sleep, the cleaning ladies were around this time cleaning come, we have said, if they could not come later may, that ... was absolutely no problem! Betty and the other two ladies at the reception, also really very hard! The care of children also totally super! All in a really a great hotel! At all an absolutely successful holiday with children! Bewertung lesen
  • Service
    6.0

    As described above great! We have stayed in Ellmau, Schladming, obertauern, rauris, Kitzbühel and in St. Johann in Tyrol, but it was up to now the best hotel, we have stayed in! Ever with kids! The child care was very varied! Really tip top!

  • Sport und Unterhaltung
    6.0

    Kids club in a word - top! Pool really clean! Pool i think was big enough, to romp!

  • Gastronomie
    6.0

    The restaurants were very neat and clean! With the meals always very much selection! I think the games room in the 2. area also totally super! Really great! The bar in the reception area also very nice! After a perfect ski day, still a great place to unwind!

  • Lage und Umgebung
    1.0

    Absolutely great location! One comes everywhere fast, to the ski bus leaves directly from the hotel!

  • Hotel
    6.0

    We are already the 3 time in this hotel. Also know now some waiters and you are always stands it anxious, that the guests around comfortable! My dad was unfortunately two days ill, since a pleurisy and bronchitis had, and Goran one of the waiters had us immediately tea bags were brought, and i said, that we think dad the food still in the apartment allowed to take with them! My brother had two small children, and had lunch sleep, the cleaning ladies were around this time cleaning come, we have said, if they could not come later may, that was absolutely no problem! Betty and the other two ladies at the reception, also really very hard! The care of children also totally super! All in a really a great hotel! At all an absolutely successful holiday with children!

  • Zimmer
    6.0

    Very, very large, and clean! We felt like at home!

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Information about Hotel Felsenhof

Hotel Information

Amenities

Hotel amenities

  • Terrace
  • Non-smoking room
  • Cash machine on site
  • Hotel safe
  • Lift
  • Number of lifts: 2
  • Central heating
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Satellite TV
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Pets allowed

Gastronomy

  • Restaurant
  • Number of restaurants altogether: 1
  • Vegetarian
  • Vegetarian dishes
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Number of hotel bars altogether: 1

A choice of sports

  • Fitness centre
  • Indoor pool
  • Minigolf

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Rest room

Other hotel information

  • Babysitting/Child services
  • Kids club (6-9 years)
  • German
  • Early check in
  • Hikers
  • Late check out
  • Express check in and check out
  • Trainstation
  • Cash payment
  • English
  • Lake
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Laundry service