# 133 of 133 hotels in Sarajevo

Hotel Alem(3 stars)

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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    2.5
  • Room
    2.0
  • Service
    3.0
  • Location
    3.0
  • Gastronomy
    3.0
  • Sport & Leisure
    1.0

Rating breakdown

  • excellent
    0
  • very good
    0
  • acceptable
    0
  • poor
    1
  • terrible
    0
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Ursula
Disaster
  • Nicht empfohlen
  • Friends
  • Übersetzt
  • Städtereisen
  • December 2012
Unfortunately, it was during our stay due to a drunk lads in the rooms all around extremely loud at night, so that we could not sleep. The rooms were reasonably clean, but extremely poorly equipped, as almost all broken. With winter cold outside of about -15 ° worked the heating not. It was in the very small room also still another old electric furnace provided, the best 20 minute run let could, as you otherwise suffocated would be, which is however already on the first evening its spirit condiioner, so that we a new received. The bathroom was tiny and ... completely not heated (problematic at those temperatures!), and the shower also has leaked. To only 5 minutes under the shower everything was underwater. There was no menu, for breakfast there was only! Eggs (as fried or scrambled eggs, the boiled was unfortunately totally raw or liquid) and sticky white bread, no jam, sausage or anything else and downright inedible coffee, so that i than coffee drinkers then to dte merged am. On the final day we ordered us in the hotel a taxi, the us again to various sights go before the takeoff (supposedly a friendly driver with special price., but then much more required and-while we were still visited-our entire in the taxi remaining luggage ransacked and us all reasonably valuable from the suitcases steel, which we but unfortunately only in the airport lobby noticed, as we had the luggage wanted to abandon.) A subsequent complaint was not even answered. That is the worst hotel, i have ever stayed in. Bewertung lesen
  • Zimmer
    2.0
    Größe des Zimmers
    2.0
    Sauberkeit & Wäschewechsel
    3.0
    Größe des Badezimmers
    2.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    1.0
  • Sport und Unterhaltung
    1.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    1.0
  • Lage und Umgebung
    3.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    3.0
    Restaurants & Bars in der Nähe
    3.0
    Einkaufsmöglichkeiten in Umgebung
    3.0
    Sonstige Freizeitmöglichkeiten
    3.0
  • Hotel
    2.5
    Zustand des Hotels
    2.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    3.0
  • Service
    3.0
    Fremdsprachenkenntnisse des Personals
    3.0
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
    Kompetenz (Umgang mit Reklamationen)
    1.0
  • Gastronomie
    3.0
    Auswahl an Speisen und Getränken
    2.0
    Sauberkeit im Restaurant und am Tisch
    3.0
    Geschmack & Qualität der Speisen & Getränke
    3.0
    Atmosphäre & Einrichtung
    4.0
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Information about Hotel Alem

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    The hotel is situated in the peaceful city area called Grbavica. This hotel is just 2 km away from famous Baščaršija, the main street in Sarajevo. The fastest way to get to the city centre is by taxi (5 minutes' drive) however it is also only a 15-minute walk away. The hotel is 700 m from the main bus and railway stations. The nearest public transport is 100 m from the hotel.
  • This is a beautiful and modern city hotel. The hotel was renovated in 2011 and has a total of 50 guest rooms. The premises are air-conditioned and guests are welcomed in a lobby. Besides providing high-quality service, the professional and friendly staff are at guests' disposal because guests are the reason for the hotel's existence. Therefore the hotel is open 24 hours a day, and there is always someone at the reception desk who will assist guests with checking-in and parking. 24-hour check-out service is also available. Facilities at the hotel include a TV lounge, hotel safe, café, bar and a restaurant. Conference facilities are available for business travellers and all guests can take advantage of the Internet access and room service. For an additional fee guests can also utilise the laundry service.
  • The modern and quiet rooms come in different colours. They are equipped with a hairdryer, safe, direct telephone line, satellite/cable TV and Internet access. Each room has an en suite bathroom with a shower and a bath, and rooms are furnished with double or king-size beds. Moreover, they all have tea and coffee making facilities, a washing machine and an ironing set for added convenience. Central heating and a balcony or terrace are further standard features in all accommodation units.
  • Live Dalmatian music is played in the hotel's restaurant every night.
  • There are two restaurants in the hotel. One serves typical homemade national meals, the other offers tastes of Dalmatia and Dalmatian food.
  • The hotel accepts Diners Club, MasterCard and VISA cards. Some debit cards are also accepted.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Garden
  • Meeting/Banquet Facilities
  • Hotel safe
  • Internet
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Lounge
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe
  • Breakfast in the room
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre

Spa offers

  • Sauna

Other hotel information

  • 24 hour reception
  • Express check in and check out
  • Car hire
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Newspaper
  • Laundry service