# 133 of 133 hotels in Sarajevo

Hotel Alem(3 stars)

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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    2.8
  • Room
    2.1
  • Service
    3.9
  • Location
    3.0
  • Gastronomy
    3.1
  • Sport & Leisure
    1.0

Rating breakdown

  • excellent
    0
  • very good
    0
  • acceptable
    1
  • poor
    1
  • terrible
    0
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Ursula
Disaster
  • Hotel not recommended
  • Friends
  • Translated
  • City break
  • December 2012
Unfortunately, it was during our stay due to a drunk lads in the rooms all around extremely loud at night, so that we could not sleep. The rooms were reasonably clean, but extremely poorly equipped, as almost all broken. With winter cold outside of about -15 ° worked the heating not. It was in the very small room also still another old electric furnace provided, the best 20 minute run let could, as you otherwise suffocated would be, which is however already on the first evening its spirit condiioner, so that we a new received. The bathroom was tiny and ... completely not heated (problematic at those temperatures!), and the shower also has leaked. To only 5 minutes under the shower everything was underwater. There was no menu, for breakfast there was only! Eggs (as fried or scrambled eggs, the boiled was unfortunately totally raw or liquid) and sticky white bread, no jam, sausage or anything else and downright inedible coffee, so that i than coffee drinkers then to dte merged am. On the final day we ordered us in the hotel a taxi, the us again to various sights go before the takeoff (supposedly a friendly driver with special price., but then much more required and-while we were still visited-our entire in the taxi remaining luggage ransacked and us all reasonably valuable from the suitcases steel, which we but unfortunately only in the airport lobby noticed, as we had the luggage wanted to abandon.) A subsequent complaint was not even answered. That is the worst hotel, i have ever stayed in. read hotel review
  • Room
    2.0
    Size of the room
    2.0
    Cleanliness & linen change
    3.0
    Size of the bathroom
    2.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
  • Sport & Leisure
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Location
    3.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    3.0
  • Hotel
    2.5
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
  • Service
    3.0
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    1.0
  • Gastronomy
    3.0
    Variety of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    4.0
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Information about Hotel Alem

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    The hotel is situated in the peaceful city area called Grbavica. This hotel is just 2 km away from famous Baščaršija, the main street in Sarajevo. The fastest way to get to the city centre is by taxi (5 minutes' drive) however it is also only a 15-minute walk away. The hotel is 700 m from the main bus and railway stations. The nearest public transport is 100 m from the hotel.
  • The establishment was renovated in 2011. The establishment comprises a total of 50 accommodation units. Guests of the establishment are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. Amenities include a safe. Internet access is available in public areas. Gastronomic options include a restaurant, a dining area, a breakfast room, a café and a bar. A garden is among the features contributing to a pleasant stay. A TV room is also among the amenities at the establishment. Guests travelling in their own vehicles can make use of the available parking spaces. Additional services include room service and a laundry.
  • All accommodation units feature air conditioning, central heating and a bathroom. A balcony completes the range of amenities available in most rooms. Each accommodation unit features a double bed or a king-size bed. A safe is also available. The accommodation units offer a range of amenities, including tea and coffee making equipment. Other amenities available include a washing machine and an ironing set. Each accommodation unit offers internet access, a telephone and a TV. Each of the bathrooms features a shower, a bath and a hairdryer.
  • The terrace is the perfect place to while away the time.
  • The establishment offers a wide range of bookable meals and board options, including breakfast, lunch, dinner, B & B, half board and full board. Staff are also happy to prepare special dietary cuisine. Special deals can be enjoyed at the establishment. Drinks are included for guests.
  • All major credit cards, including VISA, Diners Club and MasterCard, are accepted for payment.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hotel safe
  • Internet
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Phone
  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Bathroom
  • Shower
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe
  • Breakfast buffet
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre

Spa offers

  • Sauna

Other hotel information

  • 24 hour reception
  • Express check in and check out
  • Car hire
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Newspaper
  • Laundry service