# 126 of 365 hotels in Cologne

Hotel Kaiser am Wiener Platz(4 stars)

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Hotel Pictures - Hotel Kaiser am Wiener Platz
Average
Recommended
Trend

At a glance

  • Accommodating staff (5)
    "Accommodating staff" found in 5 reviews
    • " Our expectations in all essential aspects to the full satisfaction fulfilled. A friendly, accommodating staff made for a pleasant, without any problems stay. Based on the character our stay and made ... " 
      5.35
      July 2012
    • " Great service , clean and cheap " 
      5.75
      June 2012
    • " A hotel, the in all areas our expectations lived up to. For a city trip really recommendable. The drive is just, parking spaces in the courtyard available, very good traffic connection. Accommodating staff . You have the feeling, welcome. The owner tried hard, its guests to converse, if you wish to ... " 
      5.7
      August 2012
    • " ... and 3 days in hotel Kaiser overnight. The room was beautiful and the bathroom with shower was big and clean enough. The breakfast buffet was great there was everything the Frühstückherz desires! The staff were friendly and always helpful . The hotel is located in a very quiet area and after a few meters you could bus and subway and ... " 
      5.4
      April 2012
    • " Very friendly staff and an unusually rich breakfast buffet. The hotel has charm and a perfect location ( proximity ... " 
      5.375
      June 2012
  • Successful stay (4)
    "Successful stay" found in 4 reviews
    • " A pleasant, successful stay " 
      5.35
      July 2012
    • " ... day was cleaned properly. The breakfast buffet is huge and varied. You get everything your heart desires. Fresh different rolls, bread, muesli, marmelade, fruit and vegetables and, and, and. It is reasonable value for money . I can only again stress, you feel very much at ease here. All of the staff are very ... " 
      5.9
      July 2012
    • " The hotel is very clean the staff very, very friendly. The breakfast buffet was immaculate there was just everything ... " 
      5.733333333333333
      March 2012
    • " Pleasant stay in the city hotel " 
      5.7
      August 2012
  • Breakfast was plentiful and good (3)
    "Breakfast was plentiful and good" found in 3 reviews
    • " We stayed for one night in the hotel. We had room number 224, the US seemed very new. (new laminate floor, new furniture, new drapes, new bathroom). We felt comfortable. The breakfast was plentiful and good . The staff dealt incredibly well with guest complaints. " 
      4.375
      October 2011
    • " ... air conditioning the nights unpleasant made. Fridge in the room was broken. Restricted free parking space in Hof of the hotel, very inexpensive parking garage opposite (3 Euro per day). The breakfast was very rich and good. " 
      5.166666666666666
      June 2012
    • " ... in Köln. This hotel lies not far from the city center away, this is fast and uncomplicatedly with the subway to reach. The rooms are bright, friendly and clean. Every day was cleaned properly. The breakfast buffet is huge and varied. You get everything your heart desires. Fresh different rolls, bread, muesli, ... " 
      5.9
      July 2012
  • Dirty room (2)
    "Dirty room" found in 2 reviews
    • " ... The photos looked good, unfortunately I have not made the effort to try some reviews. I would have done this before, I would have never stayed there. Yes, it is a 'dump' and not a hotel. Dirty room , worn furniture, nasty opportunities, old-fashioned technology, unfriendly and incompetent ... " 
      1.5
      November 2011
    • " Except for a very nice Turkish front desk is further only horror: disgusting dirty room - the dirtiest hotels the world! I have to overcome to me in the bed lie down-there were hairs ... " 
      1.6875
      March 2012
  • see more

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    3.7
  • Room
    3.7
  • Service
    4.2
  • Location
    4.6
  • Gastronomy
    4.3
  • Sport
    1.9

Rating breakdown

  • Excellent
    22
  • Very Good
    5
  • Acceptable
    8
  • Poor
    11
  • Terrible
    5
Read all hotel reviews

The most helpful favorable review

5.35
1 out of 1 people found this review helpful

Our expectations in all essential aspects to the full satisfaction fulfilled. A friendly, accommodating staff made for a pleasant, without any problems stay. Based on the character our stay and made experiences the hotel can with clear conscience for a solicitous and hospitable accommodation be recommended. …  read more

The most helpful critical review

3.65
2 out of 2 people found this review helpful

After examining the beautiful room on the homepage of the four star hotels 'Emperor' over deal off in the vacation booked (96 instead of supposedly 198€ ). Received on arrival room 125, something in no way hins. Standard the room pictured on the homepage was (relatively easy in rural rustic style; V., in the room; when opening the Innentürklinke on the floor). Overall impression: rather 2a three stars. Direct consultation with the President at the front …  read more

Summary of guest reviews by categories

  • " ... day was cleaned properly. The breakfast buffet is huge and varied. You get everything your heart desires. Fresh different rolls, bread, muesli, marmelade, fruit and vegetables and, and, and. It is reasonable value for money. I can only again stress, you feel very much at ease here. All of the staff are very ... "  Read more
    5.9
    July 2012
  • " Pleasant stay in the city hotel "  Read more
    5.7
    August 2012
  • " The hotel is very clean the staff very, very friendly. The breakfast buffet was immaculate there was just everything ... "  Read more
    5.733333333333333
    March 2012
  • " A pleasant, successful stay "  Read more
    5.35
    July 2012
  • " Good value for money "  Read more
    5.375
    June 2012
  • " The worst Hotel in Germany "  Read more
    1.5
    November 2011
  • " Very friendly staff and an unusually rich breakfast buffet. The hotel has charm and a perfect location ( proximity to subway- and bus station). On aircraft noise also at night you should set. "  Read more
    5.375
    June 2012
  • " ... was beautiful and the bathroom with shower was big and clean enough. The breakfast buffet was great there was everything the Frühstückherz desires! The staff were friendly and always helpful. The hotel is located in a very quiet area and after a few meters you could bus and subway and so easy to access the city center come. In ... "  Read more
    5.4
    April 2012
  • " ... heart desires. Fresh different rolls, bread, muesli, marmelade, fruit and vegetables and, and, and. It is reasonable value for money. I can only again stress, you feel very much at ease here. All of the staff are very accommodating and friendly. We are happy to next year, to the next CSD again. Thanks Greetings Mandy W. ... "  Read more
    5.9
    July 2012
  • " Very friendly staff and an unusually rich breakfast buffet. The hotel has charm and a perfect location ( proximity ... "  Read more
    5.375
    June 2012
  • " ... and 3 days in hotel Kaiser overnight. The room was beautiful and the bathroom with shower was big and clean enough. The breakfast buffet was great there was everything the Frühstückherz desires! The staff were friendly and always helpful. The hotel is located in a very quiet area and after a few meters you could bus and subway and ... "  Read more
    5.4
    April 2012
  • " A hotel, the in all areas our expectations lived up to. For a city trip really recommendable. The drive is just, parking spaces in the courtyard available, very good traffic connection. Accommodating staff. You have the feeling, welcome. The owner tried hard, its guests to converse, if you wish to ... "  Read more
    5.7
    August 2012
  • " Great service, clean and cheap "  Read more
    5.75
    June 2012
  • " Our expectations in all essential aspects to the full satisfaction fulfilled. A friendly, accommodating staff made for a pleasant, without any problems stay. Based on the character our stay and made ... "  Read more
    5.35
    July 2012
  • " We have made a city trip in Cologne and 3 days in hotel Kaiser overnight. The room was beautiful and the bathroom with shower was big and clean enough. The breakfast buffet was great there was everything the Frühstückherz desires! The staff were friendly and always helpful. The ... "  Read more
    5.4
    April 2012
  • " ... in Köln. This hotel lies not far from the city center away, this is fast and uncomplicatedly with the subway to reach. The rooms are bright, friendly and clean. Every day was cleaned properly. The breakfast buffet is huge and varied. You get everything your heart desires. Fresh different rolls, bread, muesli, ... "  Read more
    5.9
    July 2012
  • " We stayed for one night in the hotel. We had room number 224, the US seemed very new. (new laminate floor, new furniture, new drapes, new bathroom). We felt comfortable. The breakfast was plentiful and good. The staff dealt incredibly well with guest complaints. "  Read more
    4.375
    October 2011
  • " ... air conditioning the nights unpleasant made. Fridge in the room was broken. Restricted free parking space in Hof of the hotel, very inexpensive parking garage opposite (3 Euro per day). The breakfast was very rich and good. "  Read more
    5.166666666666666
    June 2012
  • " Have specifically the modern equipped suite reserved, once again confirmed by email and only once on site at the check in for 131, a normal room slipped, whereupon I tried to clarify. Got as a young man with my girlfriend one of the ... "  Read more
    3.236111111111111
    October 2011
  • " City Hotel with good bus-U/s trains to the city center. The leisure activity offer was spacious and had a small seating area. The bathroom was clean. The bathroom, as well as the rooms had good lighting. The hotel staff were very attentive and ... "  Read more
    5.354166666666667
    August 2011
  • " Except for a very nice Turkish front desk is further only horror: disgusting dirty room- the dirtiest hotels the world! I have to overcome to me in the bed lie down-there were hairs ... "  Read more
    1.6875
    March 2012
  • " ... The photos looked good, unfortunately I have not made the effort to try some reviews. I would have done this before, I would have never stayed there. Yes, it is a 'dump' and not a hotel. Dirty room, worn furniture, nasty opportunities, old-fashioned technology, unfriendly and incompetent ... "  Read more
    1.5
    November 2011
Herbert
Germany
  • Couple
  • Age 61-65
2 Other hotel reviews
5.5
Rated:  
  • 1 to 3 days
  • City trip
  • Hotel recommended
We felt very comfortable in this hotel. I can recommend the hotel with a clear conscience. The staff were very friendly and ready to give information. … read more
Manfred
Germany
  • Couple
  • Age 46-50
4 Other hotel reviews
2.5
Rated:  
  • 1 to 3 days
  • City trip
  • Hotel not recommended
Dust everywhere, bed sheets repaired in my opinion not times 2 stars who goes there it is your own fault. Was still not a dirty hotel... … read more
Fabian
Germany
  • Friends
  • Age 19-25
6 Other hotel reviews
4.4
Rated:  
  • 1 to 3 days
  • City trip
  • Hotel not recommended
Service was alright, after our first room very dirty we got without large grumbling a new clean room.Breakfast was very good and plentiful.Room not worth 4 stars, more like a hostel.Cleanliness and size the room left much to be desired. Since we almost only for sleeping in the hotel were (new year's eve holiday) just alright.nullAbout 200 meters far away is a light rail station to the about minutes into the city center. … read more
Helmut
Germany
  • Couple
  • Age 61-65
7 Other hotel reviews
5.2
Rated:  
  • 1 to 3 days
  • City trip
  • Hotel recommended
Good suitable for 2 until 3 days city break! At the weekend because of 'overbooking' spatial problems possible! Otherwise ok! Very good location! … read more
Volker
Germany
  • Family
  • Age 36-40
1 Other hotel reviews
5.8
Rated:  
  • 1 to 3 days
  • City trip
  • Hotel recommended
A 3 days-stay at the christmas Köln was linked to the accommodation in the Hotel Kaiser. A very nice hotel, what on the first glance not really noticed, since it was in a older environment of buildings involved. When entering but a little gem, which is also the origin of the owner shows : the house is with a lot of attention to detail in the alpine style remodeled, the entire entrance area as well as the breakfast room are with wood. The rooms are big enough, very clean and tidy, the daily change of the bathroom towels is the standard. A … read more
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Information about Hotel Kaiser am Wiener Platz

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Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Internet
  • Lift
  • Central heating
  • Free parking
  • Car park

Room amenities

  • Minibar

Gastronomy

  • Hotel bar

Other hotel information

  • 24 hour reception
  • Pets allowed
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
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