# 30 of 164 hotels in Washington D.C.

Hotel Hyatt Regency Washington DC(3 stars)

400 New Jersey Ave NW View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.0
  • Room
    5.0
  • Service
    5.0
  • Location
    4.6
  • Gastronomy
    4.8
  • Sport & Leisure
    4.7

Rating breakdown

  • excellent
    4
  • very good
    4
  • acceptable
    1
  • poor
    0
  • terrible
    0
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Hyatt Capitol Hill Scores with Customer Service
  • Recommended hotel
  • Singles
  • City break
  • September 2014
The location of the Hyatt Capitol Hill is excellent located two blocks from Union Station where you can access a variety of transportation option including subway, train, taxi and tours. The customer service was superb. Every request was met with a smile. read hotel review
  • Room
    4.8
    Size of the room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Location
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
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Hans
An alternative address for DC
  • Recommended hotel
  • Singles
  • Business trip
  • April 2014
This Hyatt hotel is situated near Ronald Reagan Airport. The area itself is not very attractive. A lot of offices and hotels. On walking distance you'll find some shops and restaurants. There is a good shuttle service to bring you to the nearest metro station and from there it is quiet easy to get into the city centre. The hotel is generally good, staff is excellent. read hotel review
  • Room
    4.7
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    5.7
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Location
    3.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    2.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
    Family friendliness
    5.0
Close
Shell
Convenient to airport, friendly hotel
  • Recommended hotel
  • Singles
  • City break
  • August 2013
Large tower hotel near airport with extensive conference facilities. Few amenities in immediate area but good shuttle service to Metro. Suite looked worn and needed repainting. read hotel review
  • Gastronomy
    4.0

    Fine, standard conference hotel food with reasonable range of options. Not amazing but convenient and good quality. Restaurant crabcake special was very good, and substitutions for different sides were easy.

  • Hotel
    4.0

    Large tower hotel near airport with extensive conference facilities. Few amenities in immediate area but good shuttle service to Metro. Suite looked worn and needed repainting.

  • Location
    4.0

    Good for airport access. Need to take Metro or a cab to get to any DC attractions, but this is not difficult.

  • Room
    4.0

    Suite was fine but looked like it had received a lot of wear and tear. Walls and furniture had scratches.

  • Service
    4.0

    Service was fine but rather impersonal. Room was not ready at check-in but associate came to get me in lobby when it was ready. Room service was fast.

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Information about Hotel Hyatt Regency Washington DC

Hotel Information

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • TV
  • Satellite TV
  • Safe
  • Coffee and tea
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe
  • Catering service

A choice of sports

  • Fitness centre

Spa offers

  • Massages
  • Sauna

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Gay friendly
  • Express check in and check out
  • City
  • 24 hour security
  • Car hire
  • Nature reserve
  • Information desk
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Laundry service