# 18 of 106 hotels in Alcudia

Hotel Grupotel Alcudia Suite(3 stars)

Calle Else Hetzel s/n View on map
Average rating
Recommended
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At a glance

  • Family hotel (5)
    "Family hotel" found in 5 reviews
    • " Ageing family hotel , the deserved its three starsa, which one however in any case better rating. Room normally very ... " 
      3.3380952380952382
      August 2012
    • " Very friendly and clean hotel " 
      5.411904761904762
      August 2012
    • " Beautiful small hotel . Many areas have been recently renovated. It is everything very clean. In all areas the staff ... " 
      5.411904761904762
      August 2012
    • " ... a clean impression... But according to the doctor, that also in other hotels often occur (no in the pool). We were afterwards only more at the beach, what anyway much better was. Generally we can only recommend the hotel - price-quality is definitely right. " 
      5.085714285714286
      August 2012
    • " Great hotel " 
      5.623809523809524
      August 2012
  • A great view (2)
    "A great view" found in 2 reviews
    • " ... plain appears, once you're at the front of the hotel entrance or in the lobby is, you know, here it is just perfect and it is great! It is on the main street you're at the sea and you have a great view of it. The water was clear and clean. By bus, the every 15 minutes drives, simple and quick ... " 
      5.485714285714286
      July 2012
    • " ... makes. Sunday and Wednesday is no cleaning of the rooms designate, the cleaning lady replaced purgatives towels partly incomplete and some hair after the cleaning sometimes to find on the floor. The hotel is perfectly located . 150 meters over the street to the beach. Bus station right around the corner to Alcudia or Can ... " 
      5.271428571428571
      August 2012
  • The food was okay (1)
    "The food was okay" found in 1 review
    • " ... from the car yawed waiters not knocked down to. These were rather 'inappropriate' attentive, rooms full plates away without asking or ignore obvious abzuräumende Tellerberge. In terms of taste, the food was okay , but always the same and without any highlights. With in the morning four to different species ... " 
      3.3380952380952382
      August 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.9
  • Room
    5.2
  • Service
    5.3
  • Location
    5.2
  • Gastronomy
    4.4
  • Sport & Leisure
    4.7

Rating breakdown

  • excellent
    64
  • very good
    32
  • acceptable
    11
  • poor
    0
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5

The hotel is very clean, there are 5 times a week the rooms were cleaned and towels and sheets. In our travel time there were mostly germans in the hotel, some dutchmen and in the end some french. The staff speaks good german (partly also very good), so that it no problems communicating there was. We booked the hotel with half board, as the extra charge for all inclusive. Relatively expensive. Here you can better lunch in one of the many small restaurants …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.961111111111111

The hotel is the three stars standard. The food is plentiful, at but unfortunately the level of a bad cafeteria. Salads -the freshly better and certainly cheaper-come unfortunately in aqueous vinegar solution from the glass or tin! The staff are attentive, but totally ūberlastet, therefore often dirty dishes or none available! The presentation was unimaginative. Absolutely unpleasant are the short meal times (8:00 to 10:00 and 18:30 to 20:30). In short - …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Cost Effectiveness (1)
      Comments related to "Hotel in general" found in 1 review
      • " ... to the doctor, that also in other hotels often occur (no in the pool). We were afterwards only more at the beach, what anyway much better was. Generally we can only recommend the hotel - price-quality is definitely right. "  read hotel review
        5.085714285714286
        August 2012
    • Hotel in general (5)
      Comments related to "Hotel in general" found in 5 reviews
      • " Ageing family hotel, the deserved its three starsa, which one however in any case better rating. Room normally very ... "  read hotel review
        3.3380952380952382
        August 2012
      • " Very friendly and clean hotel "  read hotel review
        5.411904761904762
        August 2012
      • " Beautiful small hotel. Many areas have been recently renovated. It is everything very clean. In all areas the staff ... "  read hotel review
        5.411904761904762
        August 2012
      • " ... a clean impression... But according to the doctor, that also in other hotels often occur (no in the pool). We were afterwards only more at the beach, what anyway much better was. Generally we can only recommend the hotel - price-quality is definitely right. "  read hotel review
        5.085714285714286
        August 2012
      • " Great hotel "  read hotel review
        5.623809523809524
        August 2012
    Cons
    • Hotel in general (1)
      Comments related to "Hotel in general" found in 1 review
      • " We were for 10 days with half board in the Alcudia suite and were positively surprised. The hotel is small, well arranged, indeed already older, but very clean. Size of the apartment was with two kids ... "  read hotel review
        5.085714285714286
        August 2012
  • Location
    Pros
    • Surroundings (2)
      Comments related to "Location" found in 2 reviews
      • " ... plain appears, once you're at the front of the hotel entrance or in the lobby is, you know, here it is just perfect and it is great! It is on the main street you're at the sea and you have a great view of it. The water was clear and clean. By bus, the every 15 minutes drives, simple and quick ... "  read hotel review
        5.485714285714286
        July 2012
      • " ... makes. Sunday and Wednesday is no cleaning of the rooms designate, the cleaning lady replaced purgatives towels partly incomplete and some hair after the cleaning sometimes to find on the floor. The hotel is perfectly located. 150 meters over the street to the beach. Bus station right around the corner to Alcudia or Can ... "  read hotel review
        5.271428571428571
        August 2012
  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " Beautiful small hotel. Many areas have been recently renovated. It is everything very clean. In all areas the staff is very friendly and helpful. Wellness and sporting activities there are however not (so probably 'only' three stars). The ... "  read hotel review
        5.411904761904762
        August 2012
  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " ... from the car yawed waiters not knocked down to. These were rather 'inappropriate' attentive, rooms full plates away without asking or ignore obvious abzuräumende Tellerberge. In terms of taste, the food was okay, but always the same and without any highlights. With in the morning four to different species ... "  read hotel review
        3.3380952380952382
        August 2012
Martin
Lots of light and unfortunately also much shade.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2013
In its key areas of the house makes a good impression. You should always keep in mind, that it was no luxury accomodator could do is, but for a 3 star hotel, and the service ok. It is manageable size and almost all of german urlauberfamilien occupied. read hotel review
  • Room
    3.0

    We were an apartment in the adjoining building allocated. Advantage: gorgeous quiet location with balcony to the residential street in viewing nature reserve and therefore also very quiet at night. Unfortunately, the building was in contrast to the main building not yet been renovated, so that we in a very old bathtub with shower curtain and overall terrible worn furniture arrived. In the closets smelled bad and the clothes accordingly short time later as well. Our three children slept in the bedroom with a double and a single bed, we parents had in the living room 'cozy'. Never we had two weeks so uncomfortable on these couchteilen, the also with blanket always have given the impression, that you here perforce on the sofa staying must. Finally also something positive: it was clean, if you are not the appropriate known searches...

  • Hotel
    4.0

    In its key areas of the house makes a good impression. You should always keep in mind, that it was no luxury accomodator could do is, but for a 3 star hotel, and the service ok. It is manageable size and almost all of german urlauberfamilien occupied.

  • Gastronomy
    4.0

    First the positive: for 3 stars was the quality of the food was very good, there were also always again typical. Unfortunately the dining room was even in october the requirements not cope. I do not want at all to know, how it looks in the high season. Although many large families, there were a few tables for 5 or more persons. The meal times were much too tight. In the evening at 21 o'clock the food cleared, for the lunch was only a hour open, all this goes not at all! Shame about the decent kitchen, if the guests for a free table wait or for lack of time the meal gulp untwined, this holiday nothing to do!

  • Service
    5.0

    Here there is hardly anything to complain about, but it's always possible to find better, therefore 5 stars.

  • Sport & Leisure
    4.0

    Although we didn't use the pool, the, what we saw, was however somewhat disappointing. More or less lovelessly the pool is -Areal, small also, but 'furnished' with a sicherheitsmenschen, the often alone outside was and to this time of year one of the most boring jobs mallorca has. As everywhere were the kinderchen the evening during the day at the miniclub einstudierte on the stage. For the parents of small for sure an experience. The young the supervisors made a quite appealing, very dedicated impression.

  • Location
    3.0

    Here the spirit separates: there may be people who, like on a kilometer long streets, in which luftmatratzenläden, souvenir stores, spar markets and pizzerias endless together rows, our it is not, but we had it just tries. The beach is three minutes, in which the main road to cross. Bus stops are in the immediate vicinity. Pleasantly off the billigtouri -massentrubels the outer building was located with view of the nature reserve. Here is another, more pleasureable world...

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Matthias
Good 3 star hotels with a dream beach
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2013
The hotel has a optimal size, the cleanliness was absolutely in order, even if, for example, the furniture in the lobby is showing its age a bit and exchanged needs. Wi-fi, we did not use it, to our time there were 80-90% germans in the hotel and many families with children. We had booked half board. read hotel review
  • Location
    6.0

    The location is just great, the most beautiful beach one needs 2-3 minutes. The main road didn't bother me, we had a room the pool side and the road view, the noise was but absolutely no problem. Restaurants and so on. Are also enough within walking distance. There are plenty of small supermarkets, whereby the 'spar' shops are very expensive, on the main road to the right, there is a market with a yellow supermarket sign. The is reasonably priced better, for example, small can of beer 0,55 Euro instead of 0,95 Euro at the spar. The large Eroski market is after about 1.5 kilometer direction Alcudia distance. To the airport with the car about 45 minutes

  • Sport & Leisure
    4.0

    The pool is not so nice, as the condition not as good any more is. Whoever this dream beach at the pool, but it is your own fault ☺ Kids disco is 8:30 p. m. too late, the small are then but mostly very tired. Otherwise no entertainment available

  • Service
    4.0

    At the reception we were always greeted friendly, especially the lady evening who speaks very well german was always friendly. The rooms were after cleaning always ok.

  • Gastronomy
    5.0

    For a 3 star hotel is the food really good. We are often in 5 star hotels in the Turkey been, of course, you have much more choice and the food is also better. But also in this hotel we were always full and it tasted really good. Breakfast is standard ok. The getränkepauschale evening for 2 €per person also worth, here you can to your hearts content yourself. Only disturbed me, that you have beer from a wine to drink ☺ For lunch we were then in various snack bars food. Prices soft strong, one should already look where you are going.

  • Hotel
    5.0

    The hotel has a optimal size, the cleanliness was absolutely in order, even if, for example, the furniture in the lobby is showing its age a bit and exchanged needs. Wi-fi, we did not use it, to our time there were 80-90% germans in the hotel and many families with children. We had booked half board.

  • Room
    6.0

    We had a great room at the end of the hallway in the main building 2. floor with a kitchenette and a dining table. The bathroom was new and with a very beautiful and large walk-in shower. Here we were completely satisfied.

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Maria
Nice holiday with a bitter aftertaste.
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • October 2013
The size of the hotel was ideal for us, not too big and well arranged. The rooms were attractive, the house made generally a clean impression. We had booked all inclusive, which was ideal with three children, who occasionally are thirsty and hungry. There were lots of families with children. As a couple without children we would not take a vacation, too busy! read hotel review
  • Room
    5.0

    We were very satisfied with the rooms. Had a surcharge paid for rooms with lateral sea view, which was well worth it. We were in the 4. and top floor and even had a view of the sea view. In front of the room was a large terrace and it was very quiet, also at night. We could always sleep with the windows open. The rooms were clean, if they cleaned. As already described, this was but 2 times per week unfortunately not the case. For 2 people the rooms were very spacious: bedroom and living room with an integrated small kitchen. Our daughter slept with the 3 friend who travelled with us children in a room, then it was very tight. They had the desire for a 2. clothes rack, for the bathing things to dry for all 4 people. This request is not received.

  • Gastronomy
    3.0

    We booked this hotel in particular with regard to the three kids selected. So were the quality and quantity of the food and drinks ok. You should don't expect any culinary high points, but it was ok. The offer was varied, something for every taste. What our impression of our holiday in this hotel but massive diminished has, was the fact, that it was not possible, as a family at the same table to sit. We booked our trip with our two adult children, our daughter-in-law and the three grandsons made, were thus 8 people. In the restaurant there was square 4 - er tables and round 6 - er of tables. Gladly we wanted to 2 tables together, which we were not allowed. So we had to reluctantly on 2 tables spread or eight to a round table 'squeeze'. We have not imagined! If you are a family together holidays, so you would really together at the same table food. At least there were 3 meals per day. Our desire for a common table not interested. Therefore there are no good review on this point.

  • Hotel
    5.0

    The size of the hotel was ideal for us, not too big and well arranged. The rooms were attractive, the house made generally a clean impression. We had booked all inclusive, which was ideal with three children, who occasionally are thirsty and hungry. There were lots of families with children. As a couple without children we would not take a vacation, too busy!

  • Service
    3.0

    The staff were friendly, many spoke german. The room cleaning was good, if it took place: 2 times per week found it not take place. We find, that in a hotel Majorca didn't work. It was finally not a small pension, the run by the owner's family was. As you would understand, if 1 times a week the rooms were not done on, since the family once free. No, it was a normal hotel with many staff. We find, that 1 times per week no cleaning in this hotel not, let alone 2 times per week no cleaning. From therefore it there are no good review. The handling of complaints was very poor, we will come. Also the hotel is not on a specific concerns, if you have a kind of had. Very sad!

  • Location
    5.0

    The beach is within a few minutes walking distance, so ideal with children. On one side of the hotel was a nature reserve (very nice), otherwise, the surrounding area not much, as it was very touristy: a hotel on the other, rather soulless. With the bus one reaches Alcudia port in a relatively short time, to the old town Alcudia (very nice) it lasts somewhat longer with the bus. From the airport we were fetched, the trip took about 45-60 minutes. The public transport we call very good.

  • Sport & Leisure
    4.0

    The pool was very nice with lounge chairs and umbrellas. The playground of the hotel is quite plain. With a little goodwill would mean more possible. In the brochure from 1,2, fly everything was completely fantastic advertised. The reality was it was a bit different. Therefore there are no good review.

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Klaus
Good hotel, very suitable for families
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2013
The hotel is great suitable for families. The hotel consists of two buildings and a pool. read hotel review
  • Location
    5.0

    The long beach is about 100 meters away. A spar supermarket is right next door. A larger Eroski-supermarket is about 2 kilometers away. The surrounding area offers everything for the typical tourist, of (fake) jerseys to burger king and zahlreichende car rental. Anyway, you can the escape, because life only on a road, and no comparison is, to the centre of Puerto de Alcudia. A bus between Alcudia and can picafort every 15 minutes.

  • Gastronomy
    5.0

    The restaurant is ample for the size and the quality was okay. The selection was very good. We had always without any problems get a free table. With half-board has one the selection, the drinks in the evening on the table to order (water, 0.5 liters - 2,10 Euro; wine glass 2,70 Euro), or a lump sum of 2 Euro per adult and 1 Euro each child every evening to pay, and then the drinks in the restaurant itself to tap. Our 11-year-old son should be adult apply. The disadvantage of the package is, that you will stay a bracelet the whole time to bear, which i personally terrible it was. We booked this offer not used.

  • Sport & Leisure
    5.0

    The children's entertainment was very good (Solino-kids club). Adult entertainment was not available. Every 2. evening there was a show (magician, singers, etc.). The beach is great, for especially for children. The pool was fine, quite small, but for the size of the hotel enough. Mostly was also a lifeguard at the area. The beach chairs were in good condition.

  • Service
    6.0

    The foreign language skills were good. The friendliness of the staff very good. The room was always clean. A complaint (balcony door closed) was corrected immediately.

  • Room
    6.0

    The apartment was very clean. It was 5 times a week. It is a 32 inch (80 centimeter) tv in the room. Mattresses were clean. The size of the apartments was adequate. The kitchenette is a microwave integrated. The bathroom looked newly renovated. Also dishes was sufficiently available.

  • Hotel
    6.0

    The hotel is great suitable for families. The hotel consists of two buildings and a pool.

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Petra
Anytime again-great hotel!
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • September 2013
Great room with a great bathroom. Always top clean. We had all inclusive... Also here a rich varied offer. The other guests were mostly from families with kleinkinderen or couples without children. However, the not a problem for us, neither revealed a disturbing noise-like many others already criticized-it was so, that there are no contacts could. On the contrary, also here everything was great. read hotel review
  • Location
    6.0

    Hotel is located in a small side street. Until it is about 200 meters to the beach, without problems to bewälten are. Around the corner each quantity of opportunities for shopping, doctors were in the immediate vicinity. A bus stop was about 350 metres away. Buses in about 20 one minute space after Alcudia or Can Picafort.

  • Gastronomy
    6.0

    There was a dining room and a bar. The food was absolutely in the 4-star hotel. Very varied and tasted really nothing to complain about. Only the coffee was an abomination for our taste buds-but that was really the only one. Daily at the grill, lunch mostly 1 type of meat and in the evening per 1 fish and 1 type of meat grilled. The tables were always neat and clean and not used dishes immediately cleared away. The noise level was at full studded house already very high, but this could also avoid, if less strongly visited times its meals were served. The staff in the bar area was a class for itself-always super friendly and up for a joke.

  • Sport & Leisure
    6.0

    For the kids there was almost every day program-i can unfortunately not judge, since we traveled without kids. For adults gave it to nearly each evening musical entertainment. The pool was small, but very clean. Beach chairs were sufficiently available, also the hotel has a separate sun terrace, the one over stairs distance. The toilets and showers within the pool area were always perfectly clean.

  • Service
    6.0

    Rooms are regularly thoroughly cleaned. Complaints gave it from our side no... The friendliness was at the reception, in the dining room and especially at the bar excellent. With our rep Andrea we had from the outset, a lot of fun. Language barriers were continued to ship short hand with hands and feet can be bridged...

  • Room
    6.0

    We had an apartment with small kitchenette and a separate bedroom. Nice, modern furniture. Tv with a wide selection of german channels, balcony to the side of the road (with a side sea view), but there was hardly any noise. Kettle, toaster available-but we didn't use it. Only the fridge. The bathroom was very large, with a walk-in shower. Always immediately hot water, without the long run lassenn had, as the otherwise often in southern countries.

  • Hotel
    6.0

    Great room with a great bathroom. Always top clean. We had all inclusive... Also here a rich varied offer. The other guests were mostly from families with kleinkinderen or couples without children. However, the not a problem for us, neither revealed a disturbing noise-like many others already criticized-it was so, that there are no contacts could. On the contrary, also here everything was great.

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Information about Hotel Grupotel Alcudia Suite

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This apartments complex is situated in Alcudia. Public transport connections and a shopping centre are easily within walking distance. Countless bars and restaurants as well as some nightclubs are located in the immediate vicinity. The nearest kilometre-long sandy beach is only one street from the hotel, just 150 metres.
  • Guests of the hotel are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. Amenities include a safe and currency exchange facilities. Internet access is available in public areas. Gastronomic options offered by the hotel include a restaurant, a breakfast room and a bar. Guests can visit the supermarket to purchase daily necessities. Children can have fun playing in the garden. Among the additional services available are medical assistance and a laundry. Active guests can make use of the bicycle hire service to explore the surrounding area (for a fee).
  • All rooms feature air conditioning, central heating, a living room, a kitchen and a bathroom. A balcony or terrace is also included as standard. Each accommodation unit features separate bedrooms, a double bed or a sofa-bed. Among the amenities are a safe and a minibar. The kitchenette is equipped with a fridge and a microwave. The accommodation units offer a range of amenities, including a cooker. A telephone and a TV are provided as standard. In each of the bathrooms, guests will find a shower and a bath.
  • The hotel offers an outdoor pool and a children's pool. Sun loungers and parasols offer the ideal way to unwind. A poolside snack bar is available. Active guests have various leisure options to choose from, including table tennis and pool/billiards. A kids' club provides entertainment.
  • Various meals and board options are bookable. Guests can choose from breakfast, lunch, dinner, half board and All-inclusive.
  • All major credit cards, including VISA and MasterCard, are accepted for payment.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Amenities

Hotel amenities

  • Terrace
  • Hairdressers/Beauty salon
  • Business centre
  • Playground
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Shower
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar
  • Breakfast buffet

A choice of sports

  • Fitness centre
  • Outdoor pool

Other hotel information

  • City hotel
  • 24 hour reception
  • Car hire
  • Information desk
  • Currency exchange
  • All public and private areas are no smoking zones
  • Wifi