# 11 of 259 hotels in Playa Del Ingles

IFA Dunamar Hotel(4 stars)

Helsinki, 8 Playa del Ingles, Gran Canaria España 35100 View on map
Average rating
Recommended
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At a glance

  • Good hotel (23)
    "Good hotel" found in 23 reviews
    • " A feel good hotel " 
      5.414285714285714
      September 2012
    • " The hotel makes a altogether clean impression. It is a somewhat older, however well-maintained hotel . The inviting atmosphere and the friendly staff make for a pleasant stay. The hotel pool ... " 
      5.414285714285714
      September 2012
    • " The hotel makes a altogether clean impression. It is a somewhat older, however well-maintained hotel. The inviting atmosphere and the friendly staff make for a pleasant stay . The hotel pool because of the short path to the beach not used. We will probably again next ... " 
      5.414285714285714
      September 2012
    • " Nice hotel - great vacation " 
      5.264285714285714
      July 2012
    • " The hotel is really clean . The employees are friendly and properly trained. We would be choose this hotel again if we ... " 
      5.528571428571429
      August 2012
    • " In my opinion a very nice and great hotel ! Am already got around a lot and the value for money really recommendable. The einzinge ... " 
      5.3690476190476195
      August 2012
    • " In my opinion a very nice and great hotel! Am already got around a lot and the value for money really recommendable. The einzinge shortcoming which one however improve could, would be the ... " 
      5.3690476190476195
      August 2012
    • " I (18) and my sister(23) have 1 week spent in the hotel! We had a wonderful view of the sea from the room from. Nearby was far shops. The staff was friendly and attentive. We had a pleasant stay in Gran Canaria. " 
      5.438095238095237
      August 2012
    • " A very pleasant hotel and great location. The rooms and also the bathroom are clean. Meals are very diverse and in ... " 
      5.780952380952381
      July 2012
    • " ... Meals are very diverse and in good quality. Happy hour for drinks at pool and bar. The direct access to the beach only through the beach promenade is pleasant. The beach section in front of the hotel is beautiful for swimming and also for a beach walk. " 
      5.780952380952381
      July 2012
    • " The hotel is very clean and staffs are friendly and polite. " 
      5.171428571428572
      October 2012
    • " The hotel is very close to the beach. " 
      5.171428571428572
      October 2012
    • " Very nice relaxing stay . There was nothing to moan about in our opinion, the one for the most German Frnsehprogramme ... " 
      5.585714285714286
      July 2012
    • " The extra costs for the television in a four star hotel not at all, as for the bag scales at the front desk. We knew the building from 5 years and now ... " 
      4.671428571428572
      September 2012
    • " Great hotel with wonderful view of the sea " 
      5.304761904761905
      July 2012
  • The friendly staff (6)
    "The friendly staff" found in 6 reviews
    • " The hotel makes a altogether clean impression. It is a somewhat older, however well-maintained hotel. The inviting atmosphere and the friendly staff make for a pleasant stay. The hotel pool because of the short path to the beach not used. We ... " 
      5.414285714285714
      September 2012
    • " I (18) and my sister(23) have 1 week spent in the hotel! We had a wonderful view of the sea from the room from. Nearby was far shops. The staff was friendly and attentive . We had a pleasant stay in Gran Canaria. " 
      5.438095238095237
      August 2012
    • " Great location, good service " 
      5.780952380952381
      July 2012
    • " ... building accommodated with a balcony to the pool. Was quiet and you didn't without any problems sleep. The food was matter of taste, but so large, that every without any problems found something. The staff are super friendly , from the cleaning lady to the restaurant everything faultless. " 
      5.304761904761905
      July 2012
    • " Staff are very friendly and polite . They are always willing to help and direct you. " 
      3.5
      September 2012
    • " Once again a great vacation in IFA Dunamar. The hotel is of course already a bit older and needs here and there a little paint or new carpets. The staff are always very helpful and competent, the cleaning lady our room could have been a little more effort, especially in ... " 
      5.438095238095237
      August 2012
  • Great location (3)
    "Great location" found in 3 reviews
    • " Great location , good service " 
      5.780952380952381
      July 2012
    • " A very pleasant hotel and great location . The rooms and also the bathroom are clean. Meals are very diverse and in good quality. Happy ... " 
      5.780952380952381
      July 2012
    • " Very good location and surroundings. Very close to the beach, best hotel in the area, good access to beach. " 
      3.5
      September 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.1
  • Room
    5.2
  • Service
    5.3
  • Location
    5.5
  • Gastronomy
    5.3
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    197
  • very good
    49
  • acceptable
    11
  • poor
    1
  • terrible
    0
Read all hotel reviews

The most helpful positive review

4.171428571428572

Since we despite the many criticisms in my previous review '5 00 €for sea view' in the Dunamar still loved it, we already after 6 months the hotel again for 2 weeks in august and experienced after an initial perfect running vacation then at 2 august - saturdays the absolute horror and (original my wife) - ' the worst, which i ever in the Dunamar experienced.' In the entertainment of the hotel was, among other things, completely harmless one sucked. 'pool …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.75

My wife and i were 17 days in the 4* IFA dunemar in the side building. We complained the next Day at the front desk the following : our rooms-number : 1037 on the 10. floor The carpet in the corridor to the room is run down (holes ), in the room verpfleckt. The mattresses were saggy (there were no new mattresses in stock), we should other room 2 mattresses receive, if the room free will. Make-up mirror was missing in the bathroom. The rooms are strong in …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (23)
      Comments related to "Hotel in general" found in 23 reviews
      • " A feel good hotel "  read hotel review
        5.414285714285714
        September 2012
      • " The hotel makes a altogether clean impression. It is a somewhat older, however well-maintained hotel. The inviting atmosphere and the friendly staff make for a pleasant stay. The hotel pool ... "  read hotel review
        5.414285714285714
        September 2012
      • " The hotel makes a altogether clean impression. It is a somewhat older, however well-maintained hotel. The inviting atmosphere and the friendly staff make for a pleasant stay. The hotel pool because of the short path to the beach not used. We will probably again next ... "  read hotel review
        5.414285714285714
        September 2012
      • " Nice hotel - great vacation "  read hotel review
        5.264285714285714
        July 2012
      • " The hotel is really clean. The employees are friendly and properly trained. We would be choose this hotel again if we ... "  read hotel review
        5.528571428571429
        August 2012
      • " In my opinion a very nice and great hotel! Am already got around a lot and the value for money really recommendable. The einzinge ... "  read hotel review
        5.3690476190476195
        August 2012
      • " In my opinion a very nice and great hotel! Am already got around a lot and the value for money really recommendable. The einzinge shortcoming which one however improve could, would be the ... "  read hotel review
        5.3690476190476195
        August 2012
      • " I (18) and my sister(23) have 1 week spent in the hotel! We had a wonderful view of the sea from the room from. Nearby was far shops. The staff was friendly and attentive. We had a pleasant stay in Gran Canaria. "  read hotel review
        5.438095238095237
        August 2012
      • " A very pleasant hotel and great location. The rooms and also the bathroom are clean. Meals are very diverse and in ... "  read hotel review
        5.780952380952381
        July 2012
      • " ... Meals are very diverse and in good quality. Happy hour for drinks at pool and bar. The direct access to the beach only through the beach promenade is pleasant. The beach section in front of the hotel is beautiful for swimming and also for a beach walk. "  read hotel review
        5.780952380952381
        July 2012
      • " The hotel is very clean and staffs are friendly and polite. "  read hotel review
        5.171428571428572
        October 2012
      • " The hotel is very close to the beach. "  read hotel review
        5.171428571428572
        October 2012
      • " Very nice relaxing stay. There was nothing to moan about in our opinion, the one for the most German Frnsehprogramme ... "  read hotel review
        5.585714285714286
        July 2012
      • " The extra costs for the television in a four star hotel not at all, as for the bag scales at the front desk. We knew the building from 5 years and now ... "  read hotel review
        4.671428571428572
        September 2012
      • " Great hotel with wonderful view of the sea "  read hotel review
        5.304761904761905
        July 2012
  • Location
    Pros
    • Surroundings (3)
      Comments related to "Location" found in 3 reviews
      • " Great location, good service "  read hotel review
        5.780952380952381
        July 2012
      • " A very pleasant hotel and great location. The rooms and also the bathroom are clean. Meals are very diverse and in good quality. Happy ... "  read hotel review
        5.780952380952381
        July 2012
      • " Very good location and surroundings. Very close to the beach, best hotel in the area, good access to beach. "  read hotel review
        3.5
        September 2012
  • Service
    Pros
    • Service Friendliness (6)
      Comments related to "Service" found in 6 reviews
      • " The hotel makes a altogether clean impression. It is a somewhat older, however well-maintained hotel. The inviting atmosphere and the friendly staff make for a pleasant stay. The hotel pool because of the short path to the beach not used. We ... "  read hotel review
        5.414285714285714
        September 2012
      • " I (18) and my sister(23) have 1 week spent in the hotel! We had a wonderful view of the sea from the room from. Nearby was far shops. The staff was friendly and attentive. We had a pleasant stay in Gran Canaria. "  read hotel review
        5.438095238095237
        August 2012
      • " Great location, good service "  read hotel review
        5.780952380952381
        July 2012
      • " ... building accommodated with a balcony to the pool. Was quiet and you didn't without any problems sleep. The food was matter of taste, but so large, that every without any problems found something. The staff are super friendly, from the cleaning lady to the restaurant everything faultless. "  read hotel review
        5.304761904761905
        July 2012
      • " Staff are very friendly and polite. They are always willing to help and direct you. "  read hotel review
        3.5
        September 2012
      • " Once again a great vacation in IFA Dunamar. The hotel is of course already a bit older and needs here and there a little paint or new carpets. The staff are always very helpful and competent, the cleaning lady our room could have been a little more effort, especially in ... "  read hotel review
        5.438095238095237
        August 2012
  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " Food is good but very basic for a 4 star spanish hotel. Food does not provide variety food is more 3 star ... "  read hotel review
        3.5
        September 2012
  • Sport
    Pros
    • Sport facilities (1)
      Comments related to "Sport" found in 1 review
      • " Good clean pool, sauna is excellent, evening entertainment is good for adults but lacks any activities for children. "  read hotel review
        3.5
        September 2012
Matthias
Okay, but no 4 stars.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2014
The hotel is in the entrance area a clean and neat impression. The staff are all very nice and helpful. Unfortunately, if you took a closer look at the decor and the entire hotel was quite tired. The rooms are very clean, one couldn't complain, but is not today's standards. The teppichböding are worn, the bathroom old and the furniture in the room was worn and partially damaged. My judgment no 4 stars, more like 3. Also the pool area needs a makeover. We were overall satisfied, although not as in other hotels. The food is very good, the service ... at the buffet also. wi-fi in the room for 8 Euro during the day was a joke. However there are in the lobby free wireless internet access, although quite slow. The hotel was at our travel time (february) fairly quiet since there were mainly older couples to guest. Overall the hotel is recommendable, albeit with points being taken for the decor. read hotel review
  • Location
    5.0

    In the area you will find many shops and restaurants, something for everyone. Drive to the airport about 40 minutes. A trip to Las Palmas with the bus is recommendable (bus stop not far from the hotel for about 7 Euro per person). Quite disturbing were the ' hawkers' the everywhere anquatschen, but in other countries and cities so, unfortunately.

  • Room
    4.0

    Interior worn and old, but the rooms are clean.

  • Sport & Leisure
    4.0

    The pool is ok, would require smaller aufhübscharbeiten, contrary to the indication was the pool not heated, clear minus!

  • Gastronomy
    5.0

    Quality of the food was fully in order, the buffet is tasty and varied.

  • Service
    5.0

    Very good foreign language skills, always friendly and tried hard.

  • Hotel
    4.0

    The hotel is in the entrance area a clean and neat impression. The staff are all very nice and helpful. Unfortunately, if you took a closer look at the decor and the entire hotel was quite tired. The rooms are very clean, one couldn't complain, but is not today's standards. The teppichböding are worn, the bathroom old and the furniture in the room was worn and partially damaged. My judgment no 4 stars, more like 3. Also the pool area needs a makeover. We were overall satisfied, although not as in other hotels. The food is very good, the service at the buffet also. wi-fi in the room for 8 Euro during the day was a joke. However there are in the lobby free wireless internet access, although quite slow. The hotel was at our travel time (february) fairly quiet since there were mainly older couples to guest. Overall the hotel is recommendable, albeit with points being taken for the decor.

Close

Still nice hotel with some wear and tear.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • January 2014
Were now already to 2 time there. Overall the hotel is nice, the food and location is very good. Since we this time with 3 people plus baby were there we had a room in the 13. floor in the main building and not as in the last year in the annex. It was as requested quiet, but the furniture already strong signs of wear. ( desk, at the badzimmertür inside was peeling off below the veneers from). Also some chair in the reception and repaint were partly on the armrests worn. The buffet in the evening (half board) was ... very good and the staff very helpful and friendly. read hotel review
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
    Family friendliness
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
Close
Sandra
Top location.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
We can IFA Dunamar very recommended, it was just a shame was the Pool too cold. The location could not be better, close to the beach, in the middle of the ' Geschehen' and still quiet. read hotel review
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Service
    4.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    4.0
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    4.0
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    2.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
Close
Wolfgang
New year's eve? Yes, but only with credit card!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
The tel. Vorabanfrage was immediately informed: over new year's eves and also in future would after the augustdeba article in the Hotel Dunamar under a guarantee no ' pool parties' more happen! (see augustbewertung' has the grey a name - pool parties in the Hotel Dunamar' (with photos and videos) and so we booked quite reassured the hotel on new year's eve and were in the auxiliary building (annex) went smoothly. Up to two negative incidents, but only temporarily to see, the stay was all in all very good and relaxing, and the Hotel Dunamar can again be recommended. The ... directorate had überra - schenderweise changed and also this was not the hotel 'suitable' animation team from august was a very nice and competent lady (Henriette o.) replaced, the animation (if desired) very friendly, decent and attentive to the here outstanding adjusted offered. Together with the equally new, very friendly and multi-lingual parlierenden gästebetreuerin Heidi b. are probably both for the hotel as a large profit to look at and it is to be hoped, the hotel still for a long time received will be. On new year's eve was a clearly verjüngtes guests clientele compared to the previous year to see, therefore, the elegant gala dinner unfortunately also already times many ' schlipslose' guests sighting. By a previous reviewer described 'quick succession in the -' due to alleged aoapos aposao i couldn't confirm, it was everything gutorganisiert and perfect. Unfortunately not gutorganisiert was the handling of the hotels on the actual new year's eve with the guests as i got the impression, as if the hotel once again, as in the previous year - its obviously large financial hunger in its' clueless' guests unrestrained stillnesses and you handle it in the large gimmickry. When we arrived, we were surprised very, that the hotel in the new year had the credit requested, for the guests after new year's eve eincheckten was the strangely not necessary and as the silvesternacht was over i believed also very to know, why On the new year's eve 2012 the guests were with a small sign on the table as' informed ', the drink prices from 8:00 p. m. until 4:00 a. m.' increases ' (!) and on new year's eve there were then naturally partially loud complaints about this not nachzuvoll - be action, as some guests suddenly quite high pay bills had. In this new year's eve 2013 it was in my opinion still 'elegant' before this night the great money in the hotelkasse rinse and with this trick: inconspicuously was this time on the back (!) the wine lists a easy to überlesender'reference' with the communication' on 31 december 2013 the prices for these card 50% (!) increases, and from 8:00 p. m. until the closing time of the bar.' (see photo) after the first bestellvorgängen with this remarkable note were the maps will gradually suddenly 'disappeared' and one celebrated then - quite the meaning of the hotel, - carefree new year's eve. May have but also many guests this considerable drohhinweis simply 'readthrough, ' or in the party mood not more thought, that the hotel was completely uninhibited, unjustified and excessive simply 50% (!) more on all prices aufschlug and then at the latest on new year's eve the geschockten guests' to ' asked. Apart from the fact, that a 50% increase in Germany as usury, sittenwidrig and therefore ineffective would be classified, it could certainly many guests, for example, a bill of 3 00 €lt ticket price taken into account the fall in the new year was very spoilt, if you instead impudent way with rich 4 50 €(or more!) to pay would have. Against this background, the first innocent-style ' kreditkartenforderung' for silvestergäste certainly very different rate. the other was the hotel for new year's eve then pay ' arrangements' and we chose the 4 0 €per person-arrangement, a reserved table, grapes to the turn of the year, as well as some accessories and a gesamtverzehr of 8 0 €for two people included. Unfortunately, there were amazing - orders on new year's eve - not as with other usual kartenabbuchungen in the hotel - no evidence of the ordered, or consumed drinks, also inquire locally showed no clarification and so could generally bestellwirrwarr already soon no longer nachhalten, whether it for example for 4 0 €or 8 0 €or perhaps for 2 00 €(of course plus full impact of 50%!) consumed and the 'nasty surprise' left then first to get. It is very remarkable, that the math on new year's eve is not to be possible, the guest via receipt or bon its consumption or ' rest assets' to give evidence and makes it then also still the whole night there in the dark. It is not understandable why the Hotel Dunamar under new management to such questionable geldbeschaffungsmaßnahmen must resort, while the IFA Catarina of its guests completely transparent only 4 5 €per person for a fantastic buffet and to good the drinks' all inclusive ' offered. Unfortunately seems to have something in the Hotel Dunamar obviously (still) not possible, chain- werterweise offers the catarina also its buffet even nor lobster full at, which one because of the prices were actually much more Hotel Dunamar would expect. This was the first major drawback in the 'b-note' and except for a 2. annoying, even temporary incident after new year's eve was the stay at the Hotel Dunamar generally very pleasant and relaxing stay, with the change of management has now a lot to the positive changes, for example, include the horrendous high 'rental' for the - actually obvious - bathrobe for guests and some treppenfluren are everywhere urgently renovation-needy carpets actually renewed, in the upper floors, i have deliberately not checked. A 2. annoying and incomprehensible incident for the guests of the annex, as follows: i noticed on a morning that the front door to the annex beside building, which normally always locked and the guests only with the room map to open is, wide parliament and the door with a plug firmly wedged was made. Apart from the fact, that everyone in the hotel could, swept this continuous a eisigkalter wind through the building, for the health of the guests certainly not conducive should have been. (in my evaluations from december 2012 'ocean view for 5 00 €?' I had with a video the howl of such freezing wind in the hallway very vividly documented and here in the annex was this time equally.) The front desk had about the strange and apparently arbitrary, unpleasant türverkeilung no knowledge and promised to inquire. After half an hour, there was a reason the initial information, 'it would be transported.' In the late afternoon was the door remain weitoffen and since the alleged transport activity ' but now already unusually long felt, i asked in the reception for the again responded and check. Now it's called in a new 'statement' that the door is now supposedly 'on the' ground loops would ' and so wide-open stay needs. As the door after my memory didn't on the floor finish i thereupon the door once closer look at and pushed for 'test' just my room card on two different places under the door through. (see photos this succeeded completely problem-free and therefore, you could the obvious schutzbehauptung of the, - apparently not very arbeitsfreudigen service employee very easily rebut. I do not know, what profession the particular 'staff' probably played truant has, since the gutsor - ierten technikschrank of the hotels should surely washers or similar tools to short-term fix such a problem are (if a supposedly 'drag' the door was) and that was the 'problem' was quickly resolved. So the matter remains unsettled, worried guests the constant cold draught and over a disruption to your carve weighted remained unheard, because apparently nobody responsible for this issue felt, because, if even over night a unbeobachteter'free access' in the neighboring building with an apparently idle' staff ' allows and hustle and bustle of from your hotel is not lost, it is for the guests certainly not exactly reassuring. Up to the time of our departure this stood front door over 48 hours (!) day and night for open to everyone and as we have heard, this obviously not to repair 'problem' still further period, which i believe is still a certain risk to the sense of security and for the health of the guests and the hotels here not understandibly not on a rapid solution and remedy aimed at was. read hotel review
  • Location
    5.0

    The situation is, as already described - excellent and the beach is only by a small stichstraße separated.

  • Room
    4.0

    The rooms have a satisfactory facilities and were in our vacation period area always in a clean condition.

  • Service
    6.0

    All staff are excellent and very friendly and courteous.

  • Sport & Leisure
    5.0

    Sports/entertainment By the change to a very pleasant and competent animation these points again recommendable.

  • Hotel
    3.0

    The tel. Vorabanfrage was immediately informed: over new year's eves and also in future would after the augustdeba article in the Hotel Dunamar under a guarantee no ' pool parties' more happen! (see augustbewertung' has the grey a name - pool parties in the Hotel Dunamar' (with photos and videos) and so we booked quite reassured the hotel on new year's eve and were in the auxiliary building (annex) went smoothly. Up to two negative incidents, but only temporarily to see, the stay was all in all very good and relaxing, and the Hotel Dunamar can again be recommended. The directorate had überra - schenderweise changed and also this was not the hotel 'suitable' animation team from august was a very nice and competent lady (Henriette o.) replaced, the animation (if desired) very friendly, decent and attentive to the here outstanding adjusted offered. Together with the equally new, very friendly and multi-lingual parlierenden gästebetreuerin Heidi b. are probably both for the hotel as a large profit to look at and it is to be hoped, the hotel still for a long time received will be. On new year's eve was a clearly verjüngtes guests clientele compared to the previous year to see, therefore, the elegant gala dinner unfortunately also already times many ' schlipslose' guests sighting. By a previous reviewer described 'quick succession in the -' due to alleged aoapos aposao i couldn't confirm, it was everything gutorganisiert and perfect. Unfortunately not gutorganisiert was the handling of the hotels on the actual new year's eve with the guests as i got the impression, as if the hotel once again, as in the previous year - its obviously large financial hunger in its' clueless' guests unrestrained stillnesses and you handle it in the large gimmickry. When we arrived, we were surprised very, that the hotel in the new year had the credit requested, for the guests after new year's eve eincheckten was the strangely not necessary and as the silvesternacht was over i believed also very to know, why On the new year's eve 2012 the guests were with a small sign on the table as' informed ', the drink prices from 8:00 p. m. until 4:00 a. m.' increases ' (!) and on new year's eve there were then naturally partially loud complaints about this not nachzuvoll - be action, as some guests suddenly quite high pay bills had. In this new year's eve 2013 it was in my opinion still 'elegant' before this night the great money in the hotelkasse rinse and with this trick: inconspicuously was this time on the back (!) the wine lists a easy to überlesender'reference' with the communication :' on 31 december 2013 the prices for these card 50% (!) increases, and from 8:00 p. m. until the closing time of the bar.' (see photo) after the first bestellvorgängen with this remarkable note were the maps will gradually suddenly 'disappeared' and one celebrated then - quite the meaning of the hotel, - carefree new year's eve. May have but also many guests this considerable drohhinweis simply 'readthrough, ' or in the party mood not more thought, that the hotel was completely uninhibited, unjustified and excessive simply 50% (!) more on all prices aufschlug and then at the latest on new year's eve the geschockten guests' to ' asked. Apart from the fact, that a 50% increase in Germany as usury, sittenwidrig and therefore ineffective would be classified, it could certainly many guests, for example, a bill of 3 00 €lt ticket price taken into account the fall in the new year was very spoilt, if you instead impudent way with rich 4 50 €(or more!) to pay would have. Against this background, the first innocent-style ' kreditkartenforderung' for silvestergäste certainly very different rate. the other was the hotel for new year's eve then pay ' arrangements' and we chose the 4 0 €per person-arrangement, a reserved table, grapes to the turn of the year, as well as some accessories and a gesamtverzehr of 8 0 €for two people included. Unfortunately, there were amazing - orders on new year's eve - not as with other usual kartenabbuchungen in the hotel - no evidence of the ordered, or consumed drinks, also inquire locally showed no clarification and so could generally bestellwirrwarr already soon no longer nachhalten, whether it for example for 4 0 €or 8 0 €or perhaps for 2 00 €(of course plus full impact of 50%!) consumed and the 'nasty surprise' left then first to get. It is very remarkable, that the math on new year's eve is not to be possible, the guest via receipt or bon its consumption or ' rest assets' to give evidence and makes it then also still the whole night there in the dark. It is not understandable why the Hotel Dunamar under new management to such questionable geldbeschaffungsmaßnahmen must resort, while the IFA Catarina of its guests completely transparent only 4 5 €per person for a fantastic buffet and to good the drinks' all inclusive ' offered. Unfortunately seems to have something in the Hotel Dunamar obviously (still) not possible, chain- werterweise offers the catarina also its buffet even nor lobster full at, which one because of the prices were actually much more Hotel Dunamar would expect. This was the first major drawback in the 'b-note' and except for a 2. annoying, even temporary incident after new year's eve was the stay at the Hotel Dunamar generally very pleasant and relaxing stay, with the change of management has now a lot to the positive changes, for example, include the horrendous high 'rental' for the - actually obvious - bathrobe for guests and some treppenfluren are everywhere urgently renovation-needy carpets actually renewed, in the upper floors, i have deliberately not checked. A 2. annoying and incomprehensible incident for the guests of the annex, as follows: i noticed on a morning that the front door to the annex beside building, which normally always locked and the guests only with the room map to open is, wide parliament and the door with a plug firmly wedged was made. Apart from the fact, that everyone in the hotel could, swept this continuous a eisigkalter wind through the building, for the health of the guests certainly not conducive should have been. (in my evaluations from december 2012 'ocean view for 5 00 €?' I had with a video the howl of such freezing wind in the hallway very vividly documented and here in the annex was this time equally.) The front desk had about the strange and apparently arbitrary, unpleasant türverkeilung no knowledge and promised to inquire. After half an hour, there was a reason the initial information, 'it would be transported.' In the late afternoon was the door remain weitoffen and since the alleged transport activity ' but now already unusually long felt, i asked in the reception for the again responded and check. Now it's called in a new 'statement' that the door is now supposedly 'on the' ground loops would ' and so wide-open stay needs. As the door after my memory didn't on the floor finish i thereupon the door once closer look at and pushed for 'test' just my room card on two different places under the door through. (see photos this succeeded completely problem-free and therefore, you could the obvious schutzbehauptung of the, - apparently not very arbeitsfreudigen service employee very easily rebut. I do not know, what profession the particular 'staff' probably played truant has, since the gutsor - ierten technikschrank of the hotels should surely washers or similar tools to short-term fix such a problem are (if a supposedly 'drag' the door was) and that was the 'problem' was quickly resolved. So the matter remains unsettled, worried guests the constant cold draught and over a disruption to your carve weighted remained unheard, because apparently nobody responsible for this issue felt, because, if even over night a unbeobachteter'free access' in the neighboring building with an apparently idle' staff ' allows and hustle and bustle of from your hotel is not lost, it is for the guests certainly not exactly reassuring. Up to the time of our departure this stood front door over 48 hours (!) day and night for open to everyone and as we have heard, this obviously not to repair 'problem' still further period, which i believe is still a certain risk to the sense of security and for the health of the guests and the hotels here not understandibly not on a rapid solution and remedy aimed at was.

  • Gastronomy
    5.0

    The gastronomical offer was very varied and tasty - although culinary highlights unfortunately only rarely to find - it can possibly review only on a very high level be exercised. Smoked salmon, in other hotels to the absolute standard belonging, - for example at best only one or twice a week. The decades of and best scheme, that the guests their in the evening in the restaurant not quite geleerten bottles the next evening naturally again ' mitserviert' got the new management now suddenly be abolished. Economically, this may perhaps be worthwhile, whether these 'abolition' but also nice and pleasant for the guests is, this is, of course, quite a different matter.

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Top hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
We were already several times in this hotel. It was as always great. We were very satisfied with the food. The staff was also very courteous. We will be back, as the location is excellent. %singlelinebreak % In the evening we can dance pub Oskar recommend the hotel to reach. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
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Information about IFA Dunamar Hotel

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This hotel lies at the heart of the tourist centre, just across the coastal road from the beach (50 m). Restaurants, bars, shops and nightclubs are all located in the immediate vicinity (within 50 m). The nearest public transport links are just 100 metres away.
  • The establishment comprises a total of 273 accommodation units. Guests of the establishment are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. Services such as a safe and currency exchange facilities make for a comfortable stay. Internet access (for a fee) and wireless internet access are available in the public areas. Gastronomic options include a restaurant and a bar. A garden is among the features contributing to a pleasant stay. Additional features of the establishment include a newspaper stand, a TV room and a playroom. Guests travelling in their own vehicles can make use of the available parking spaces. Additional services include multilingual staff, medical assistance, a laundry and a hairdressing salon. There is a business area with a conference room and a fax machine.
  • All accommodation units feature air conditioning and a bathroom. Most rooms additionally feature a balcony or a terrace. Many of the rooms also offer a sea view, adding to the ambience. Among the amenities are a safe and a minibar. Each accommodation unit offers internet access, a telephone, a TV and wireless internet access. The establishment offers a cleaning service on departure for guests' convenience. Each of the bathrooms features a shower, a bath and a hairdryer.
  • The swimming pool is ideal for a refreshing dip. A sun terrace, sun loungers and parasols are available. A hot tub provides an opportunity for relaxation. There is also a poolside snack bar. Those wishing to enjoy sports whilst on holiday can have fun on-site with cycling/mountain biking and basketball. For a fee, golf is also available. The establishment also offers sports enthusiasts a wide range of indoor activities, such as a gym, table tennis, pool/billiards and darts. The establishment features a range of spa options, including a sauna, a steam bath, a hammam, a beauty salon and massage treatments. In addition, a spa is available to guests for a fee. There are excellent relaxation opportunities and ways to enjoy free time at the establishment, with options such as an entertainment programme, an entertainment programme for adults and live music.
  • Various meals and board options are bookable. Guests can choose from breakfast, lunch, dinner, half board and full board. Staff are also happy to prepare special dietary cuisine. Guests can enjoy the show cooking, during which the chefs create delicious specialities.
  • All major credit cards, including American Express, VISA, Diners Club and MasterCard, are accepted for payment.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    Its original architecture, in a pyramidal shape, gives the hotel an elegant and distinguish atmosphere. Equipped with all modern comforts and very close to the centre and shopping and leisure centres, it constitutes the ideal place for a memorable stay close to the sea.
  • Location
    The IFA Dunamar Hotel is the only hotel situated next to the beach in the famous Playa del Inglés area of Gran Canaria. This privileged location gives the hotel amazing views of the Canarian coast, as well as 6 kilometers of golden dunes.
  • Food and Drink
    Pool Bar Titana The Snack Bar Mercedes offers you refreshing fruit juices, coffee, homemade cakes, an extensive menu for lunch and a buffet with healthy salads. Pool Bar Mercedes The Snack Bar Mercedes offers you refreshing fruit juices, coffee, homemade cakes, an extensive menu for lunch and a buffet with healthy salads. Piano Bar Ocean View Located in the spacious hall of the hotel. Bar Atlántico On the sixth floor, the Bar Atlántico, a notorious nocturnal meeting point, will entertain the evenings with a variety of shows and animations in different languages. Buffet Tabefe Half board includes breakfast and dinner given in the hot and cold buffet in the hotel’s main restaurant, El Restaurante Tabefe. *At dinner time do not come to the restaurant wearing bathing suit or trunks, shorts, half long trousers, sports trousers, or even without a shirt, barefoot or with beach shoes.
  • Leisure
    Activities near the hotel ·Waterski ·Surf ·Tennis ·Golf on the magnificent golf courts of Maspalomas (2,5 Km. distance) and Lopesan Meloneras Golf (3 Km. distance)
  • Other facilities and services
    Services • 24 hours reception • Basketball hoop • Ping-pong table • Darts • Games room • TV room • Internet service in the hall Services with charge • Currency exchange • Reservation of flight and ship tickets • Sending faxes and telegrams or mail • Flower orders • Car hire • Health and therapy center (includes sauna, jacuzzi, Turkish bath and gym) • Massage • Cosmetical treatments • Medical service • Billard table • Hairdressers • Newsstand • Conference room (capacity: 50 persons)

Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Cash machine on site
  • Hotel safe
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Phone
  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Shower
  • Electronic room keys
  • Wake up call/Alarm clock
  • Connecting rooms
  • Sprinkler system

Gastronomy

  • Breakfast
  • Restaurant
  • Number of restaurants altogether: 1
  • Number of restaurants for non-guests: 1
  • Spanish
  • Vegetarian dishes
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Cafe
  • Breakfast buffet

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Tanning booth

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Number of stars/domestic category: 4 Stars
  • Check out no later than: 12:00
  • Business travellers
  • Late check out
  • Express check in and check out
  • English
  • 24 hour security
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Laundry service