# 3 of 419 hotels in Sunny Beach

Hotel Helena Sands(5 stars)

Sunny Beach 8240 Sunny Beach View on map

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.6
  • Room
    5.6
  • Service
    5.5
  • Location
    5.5
  • Gastronomy
    5.4
  • Sport & Leisure
    5.2

Rating breakdown

  • excellent
    54
  • very good
    7
  • acceptable
    2
  • poor
    0
  • terrible
    0
Read all hotel reviews
Klaus-Dieter
Recommend yes, but not the end of the season
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2013
Hotel was 2004 built and is in a very good condition. Very nice, well-kept area. Helena Park and Helena Sands belong together, but park is all-inclusive hotel. Wi-fi is not available. In season certainly more children. Now older couples. Mainly german. read hotel review
  • Room
    5.0

    Rooms are nice large and well equipped with flat-screen tv, small couch, mini bar, balcony with table and wicker chairs. Everything neat and clean.

  • Sport & Leisure
    2.0

    Offers almost zero. Was however because of it, that we in the last outstanding week (beginning october) of the hotel were there. Everything was on abdication programd. No offer in the 5 star hotel. Would did not more may be offered. Internet cafe is closed, all hotel shops, too. No overactive more. At the bar went different drinks from. Natatorium was unpleasant cool you with bad weather certainly too small. Spa looked good.

  • Location
    5.0

    Hotel is located directly on the beach, almost at the end of the fußgängermeile. 40 minutes from Burgas away. Beach chairs and umbrellas on the beach are included at our travel time everything was closed, no nightlife, hardly any shopping. All were only on the pack up and leave. Scary. It would be 2 suns, but in the main season looks it surely better

  • Hotel
    5.0

    Hotel was 2004 built and is in a very good condition. Very nice, well-kept area. Helena Park and Helena Sands belong together, but park is all-inclusive hotel. Wi-fi is not available. In season certainly more children. Now older couples. Mainly german.

  • Service
    5.0

    All very friendly and accommodating. Receptionist spoke partly german. Room cleaning was spotless. For a longer zimmerbenutzung on the day of departure wanted but really still 15 leva per hour, although we almost were the last guests. That was service. Very inflexible.

  • Gastronomy
    4.0

    Quality of the food was very good and sufficient. Constantly changing dishes. But daily less and poor. But have sparkling wine and dinner cognac for the dessert. On the last day for us was sometimes already more inedible and not 5 star.

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Bernd
Highly recommended
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2013
Medium sized hotel at the sister hotel Helena Park is its guests the seashore with and partly events (entertainment or pay). The hotel is in very good condition and very clean, wi-fi close to the reception free of charge. We booked half board, the food was delicious inclusive sparkling wine the breakfast although on the 2 weeks were repetitions, came. Many german guests, but also russian, english and french was to be heard. The average age of the guests was mixed, partly probably also due to the off season, it was rather the older generation present. read hotel review
  • Service
    5.0

    All very friendly and accommodating and for the most part with german and/or english.

  • Hotel
    5.0

    Medium sized hotel at the sister hotel Helena Park is its guests the seashore with and partly events (entertainment or pay). The hotel is in very good condition and very clean, wi-fi close to the reception free of charge. We booked half board, the food was delicious inclusive sparkling wine the breakfast although on the 2 weeks were repetitions, came. Many german guests, but also russian, english and french was to be heard. The average age of the guests was mixed, partly probably also due to the off season, it was rather the older generation present.

  • Location
    5.0

    Beach right by the hotel only separated by promenade, but for both hotels too small. The hotel is at the end of the sunny beach, so quite a quiet area but everything you need with a small walk. Alternatively you can take the shuttle train the promenade to the center and from there continue to Nessebar drive (with change). Bus stop nearby, taxi right at the hotel. To the airport about 30 kilometer.

  • Room
    6.0

    Large room (standard) with balcony, in good condition, well stocked (pay) minibar, tv several german channels. Bath of the size ok and clean.

  • Sport & Leisure
    5.0

    Unobtrusive animation. Beach was not used as too few beach chairs. Beach chairs at the pool was okay and sufficient, somewhat few sun screens.

  • Gastronomy
    5.0

    We booked half board, the food was very good if the two weeks only limited variety. Everything was clean and it was constantly refilled, attentive service. The drinks prices are not cheap and a tip was like everywhere gladly seen.

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Jörg
Beautiful holiday, with a downside
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2013
A very great hotel, we were 2010 have been there! A large drawback to 2010, there were however: the hotel's beach area was drastically been pared down! On as little land as many are, the already from 7 o'clock in the morning be reserved. To the point, that the beach chairs is not allowed, disturb nobody and also the staff does not worry about it. However the chairs and screens in an extremely bad condition, so that a relaxing day at the beach difficult. Of course, the few, totally overfilled capacity crucial role in. We had, as the first time ..., to a nice beach vacation looking forward to it, that is unfortunately no longer possible. You should now be aware, that reasonable beach chairs with umbrella in a beautiful seashore extra must be paid. Otherwise the hotel we can highly recommend it. Room, food and staff are great. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    4.7
    Quality of the beach
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    5.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
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Klaus
A very successful babe holiday
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2013
Very beautiful, peaceful hotel, from the beschallungszentren. Would gladly come again. Ideal for children, as the hotel's beach only by a fußgänferzone is separated. read hotel review
  • Location
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    4.0
    Quality of the beach
    4.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
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René
Finally, a real 5 star hotel
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2013
Very nice, tidy and clean hotel. Very nice multilingual hotel staff. It was really a dream holiday. The only shortcoming were the tooths beach chairs at the beach and the insufficient number of umbrellas at the pool. But we will definitely return again in the future, something which has not yet happened, so good we loved it. Important to mention was also the very good cuisine, you can also without problems book half board, as sufficient snacks at reasonable prices all over the hotel offered! read hotel review
  • Location
    6.0

    Distance to the shopping circa 35 kilometer to the shopping center in Burgas. The hotel is but very fair prices a taxi available, which then waiting on you. Otherwise everything is around the hotel at walking distance.

  • Gastronomy
    6.0

    Kitchen just as perfect. Varied, very rich buffet

  • Room
    6.0

    Excellent as it should be in a 5 star hotel should be!

  • Service
    6.0

    Just perfect, as you from a 5 star hotel expected.

  • Sport & Leisure
    6.0

    Everything what the heart desires and beach activities such as jet ski and the same also affordable. Half hour jet ski 35 Euro with really neat machines.

  • Hotel
    6.0

    Very nice, tidy and clean hotel. Very nice multilingual hotel staff. It was really a dream holiday. The only shortcoming were the tooths beach chairs at the beach and the insufficient number of umbrellas at the pool. But we will definitely return again in the future, something which has not yet happened, so good we loved it. Important to mention was also the very good cuisine, you can also without problems book half board, as sufficient snacks at reasonable prices all over the hotel offered!

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Information about Hotel Helena Sands

Hotel Information

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hairdressers/Beauty salon
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Air conditioning
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Horse riding

Spa offers

  • Spa centre

Other hotel information

  • Rehabilitation centre
  • 24 hour reception
  • Gay friendly
  • Airport transfer
  • Eurocard/Mastercard
  • Information desk
  • Wifi
  • Laundry service