# 7 of 438 hotels in Sunny Beach

Hotel Helena Sands(5 stars)

Sunny Beach 8240 Sunny Beach View on map
Average rating
Recommended
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At a glance

  • Good hotel (2)
    "Good hotel" found in 2 reviews
    • " Good hotel but bad guests " 
      4.521428571428571
      September 2012
    • " The hotel is a very nice and clean hotel . The food was very, very good and the staff friendly. Only the guests were very bad. Lots of ... " 
      4.521428571428571
      September 2012
  • The food was very (1)
    "The food was very" found in 1 review
    • " The hotel is a very nice and clean hotel. The food was very , very good and the staff friendly. Only the guests were very bad. Lots of Russians without any " 
      4.521428571428571
      September 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.6
  • Room
    5.7
  • Service
    5.5
  • Location
    5.5
  • Gastronomy
    5.5
  • Sport & Leisure
    5.1

Rating breakdown

  • excellent
    42
  • very good
    5
  • acceptable
    1
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (2)
      Comments related to "Hotel in general" found in 2 reviews
      • " Good hotel but bad guests "  read hotel review
        4.521428571428571
        September 2012
      • " The hotel is a very nice and clean hotel. The food was very, very good and the staff friendly. Only the guests were very bad. Lots of ... "  read hotel review
        4.521428571428571
        September 2012
  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " The hotel is a very nice and clean hotel. The food was very, very good and the staff friendly. Only the guests were very bad. Lots of Russians without any "  read hotel review
        4.521428571428571
        September 2012
Klaus-Dieter
Recommend yes, but not the end of the season
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • October 2013
Hotel was 2004 built and is in a very good condition. Very nice, well-kept area. Helena Park and Helena Sands belong together, but park is all-inclusive hotel. Wi-fi is not available. In season certainly more children. Now older couples. Mainly german. Bewertung lesen
  • Zimmer
    5.0

    Rooms are nice large and well equipped with flat-screen tv, small couch, mini bar, balcony with table and wicker chairs. Everything neat and clean.

  • Sport und Unterhaltung
    2.0

    Offers almost zero. Was however because of it, that we in the last outstanding week (beginning october) of the hotel were there. Everything was on abdication programd. No offer in the 5 star hotel. Would did not more may be offered. Internet cafe is closed, all hotel shops, too. No overactive more. At the bar went different drinks from. Natatorium was unpleasant cool you with bad weather certainly too small. Spa looked good.

  • Lage und Umgebung
    5.0

    Hotel is located directly on the beach, almost at the end of the fußgängermeile. 40 minutes from Burgas away. Beach chairs and umbrellas on the beach are included at our travel time everything was closed, no nightlife, hardly any shopping. All were only on the pack up and leave. Scary. It would be 2 suns, but in the main season looks it surely better

  • Hotel
    5.0

    Hotel was 2004 built and is in a very good condition. Very nice, well-kept area. Helena Park and Helena Sands belong together, but park is all-inclusive hotel. Wi-fi is not available. In season certainly more children. Now older couples. Mainly german.

  • Service
    5.0

    All very friendly and accommodating. Receptionist spoke partly german. Room cleaning was spotless. For a longer zimmerbenutzung on the day of departure wanted but really still 15 leva per hour, although we almost were the last guests. That was service. Very inflexible.

  • Gastronomie
    4.0

    Quality of the food was very good and sufficient. Constantly changing dishes. But daily less and poor. But have sparkling wine and dinner cognac for the dessert. On the last day for us was sometimes already more inedible and not 5 star.

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Bernd
Highly recommended
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • September 2013
Medium sized hotel at the sister hotel Helena Park is its guests the seashore with and partly events (entertainment or pay). The hotel is in very good condition and very clean, wi-fi close to the reception free of charge. We booked half board, the food was delicious inclusive sparkling wine the breakfast although on the 2 weeks were repetitions, came. Many german guests, but also russian, english and french was to be heard. The average age of the guests was mixed, partly probably also due to the off season, it was rather the older generation present. Bewertung lesen
  • Service
    5.0

    All very friendly and accommodating and for the most part with german and/or english.

  • Hotel
    5.0

    Medium sized hotel at the sister hotel Helena Park is its guests the seashore with and partly events (entertainment or pay). The hotel is in very good condition and very clean, wi-fi close to the reception free of charge. We booked half board, the food was delicious inclusive sparkling wine the breakfast although on the 2 weeks were repetitions, came. Many german guests, but also russian, english and french was to be heard. The average age of the guests was mixed, partly probably also due to the off season, it was rather the older generation present.

  • Lage und Umgebung
    5.0

    Beach right by the hotel only separated by promenade, but for both hotels too small. The hotel is at the end of the sunny beach, so quite a quiet area but everything you need with a small walk. Alternatively you can take the shuttle train the promenade to the center and from there continue to Nessebar drive (with change). Bus stop nearby, taxi right at the hotel. To the airport about 30 kilometer.

  • Zimmer
    6.0

    Large room (standard) with balcony, in good condition, well stocked (pay) minibar, tv several german channels. Bath of the size ok and clean.

  • Sport und Unterhaltung
    5.0

    Unobtrusive animation. Beach was not used as too few beach chairs. Beach chairs at the pool was okay and sufficient, somewhat few sun screens.

  • Gastronomie
    5.0

    We booked half board, the food was very good if the two weeks only limited variety. Everything was clean and it was constantly refilled, attentive service. The drinks prices are not cheap and a tip was like everywhere gladly seen.

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Jörg
Beautiful holiday, with a downside
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • August 2013
A very great hotel, we were 2010 have been there! A large drawback to 2010, there were however: the hotel's beach area was drastically been pared down! On as little land as many are, the already from 7 o'clock in the morning be reserved. To the point, that the beach chairs is not allowed, disturb nobody and also the staff does not worry about it. However the chairs and screens in an extremely bad condition, so that a relaxing day at the beach difficult. Of course, the few, totally overfilled capacity crucial role in. We had, as the first time ..., to a nice beach vacation looking forward to it, that is unfortunately no longer possible. You should now be aware, that reasonable beach chairs with umbrella in a beautiful seashore extra must be paid. Otherwise the hotel we can highly recommend it. Room, food and staff are great. Bewertung lesen
  • Zimmer
    6.0
    Größe des Zimmers
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Hotel
    5.5
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    5.8
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
  • Gastronomie
    6.0
    Auswahl an Speisen und Getränken
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Atmosphäre & Einrichtung
    6.0
  • Sport und Unterhaltung
    4.7
    Qualität des Strandes
    2.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
    Zustand und Qualität des Pools
    6.0
  • Service
    5.5
    Fremdsprachenkenntnisse des Personals
    5.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    5.0
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Klaus
A very successful babe holiday
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • August 2013
Very beautiful, peaceful hotel, from the beschallungszentren. Would gladly come again. Ideal for children, as the hotel's beach only by a fußgänferzone is separated. Bewertung lesen
  • Lage und Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
  • Gastronomie
    5.8
    Auswahl an Speisen und Getränken
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Atmosphäre & Einrichtung
    5.0
  • Zimmer
    5.5
    Größe des Zimmers
    6.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Service
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
  • Sport und Unterhaltung
    4.0
    Qualität des Strandes
    4.0
    Kinderbetreuung oder Spielplatz
    2.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
    Zustand und Qualität des Pools
    5.0
  • Hotel
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Familienfreundlichkeit
    5.0
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René
Finally, a real 5 star hotel
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Badeferien
  • August 2013
Very nice, tidy and clean hotel. Very nice multilingual hotel staff. It was really a dream holiday. The only shortcoming were the tooths beach chairs at the beach and the insufficient number of umbrellas at the pool. But we will definitely return again in the future, something which has not yet happened, so good we loved it. Important to mention was also the very good cuisine, you can also without problems book half board, as sufficient snacks at reasonable prices all over the hotel offered! Bewertung lesen
  • Lage und Umgebung
    6.0

    Distance to the shopping circa 35 kilometer to the shopping center in Burgas. The hotel is but very fair prices a taxi available, which then waiting on you. Otherwise everything is around the hotel at walking distance.

  • Gastronomie
    6.0

    Kitchen just as perfect. Varied, very rich buffet

  • Zimmer
    6.0

    Excellent as it should be in a 5 star hotel should be!

  • Service
    6.0

    Just perfect, as you from a 5 star hotel expected.

  • Sport und Unterhaltung
    6.0

    Everything what the heart desires and beach activities such as jet ski and the same also affordable. Half hour jet ski 35 Euro with really neat machines.

  • Hotel
    6.0

    Very nice, tidy and clean hotel. Very nice multilingual hotel staff. It was really a dream holiday. The only shortcoming were the tooths beach chairs at the beach and the insufficient number of umbrellas at the pool. But we will definitely return again in the future, something which has not yet happened, so good we loved it. Important to mention was also the very good cuisine, you can also without problems book half board, as sufficient snacks at reasonable prices all over the hotel offered!

Weniger anzeigen
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Information about Hotel Helena Sands

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    The hotel is located in a quiet area only 100 m away from the sandy beach, 3 km from the centre of Sunny Beach resort and just a short walk from the nearest public transport services. It is 35 km from Burgas Airport, and Varna Airport is approximately 120 km away.
  • This beach hotel has a total of 213 rooms and is surrounded by a beautiful garden with a natural creek and picturesque bridges. Its architectural style carries the spirit of the Bulgarian Revival. The hotel facilities include a restaurant with non-smoking section and terrace, an Italian restaurant, café, piano bar, barbecue area and beach bar. There is a kids’ club and children’s playground. Guests are welcomed into a lobby with 24-hour reception and check-out service. The hotel is air-conditioned and has a hotel safe, currency exchange facilities, cloakroom, lift access and a hairdressing salon. There are conference facilities for business guests, and for an additional fee, guests may use the hotel's WLAN Internet access, room service and laundry service. Guests arriving by car may park in the hotel's car park.
  • The rooms are furnished in a modern style and are fitted with double or king-size beds. They have en suite bathrooms with bath/shower and hairdryer. Each room is fully equipped with satellite TV, air conditioning, heating, telephone, SOS button, minibar, in-room safe (additional charge), Internet access and balcony or terrace.
  • There is an indoor pool and an outdoor pool at guests' disposal. The poolside snack bar offers refreshing drinks. There is a children's swimming area, as well as a sun terrace with sun loungers and parasols. For an additional fee, guests may use the hot tub or steam room or book massage and spa treatments. Use of the sauna is complimentary. There are also tennis courts, billiards and table tennis available (fees apply). Alternatively, guests may play beach volleyball, take an aerobics or aqua fit class or workout at the gym, play football, basketball, bocce or try their hand at archery. Guests may hire sun loungers and parasols on the sandy beach. There is a daytime entertainment programme for children and adults. Evening programmes with live music and shows are performed several times a week.
  • The hotel offers half board. Breakfast and dinner are served in a buffet style with show cooking, hot and cold starters and vegetarian options available. For lunch or dinner one can choose between a seafood restaurant, sushi bar and diner, BBQ and pizza restaurant or an Italian restaurant.
  • MasterCard and VISA are accepted at this hotel.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Hairdressers/Beauty salon
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Double bed
  • TV
  • Satellite TV
  • Air conditioning
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Bathroom
  • Shower
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe

A choice of sports

  • Fitness centre
  • Indoor pool
  • Tennis court

Spa offers

  • Spa centre
  • Beauty treatments

Other hotel information

  • 24 hour reception
  • Airport transfer
  • Information desk
  • Wifi