# 42 of 391 hotels in Hamburg

Motel One Hamburg-Alster(3 stars)

Steindamm 102 20099 Hamburg Hamburg View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.5
  • Room
    4.7
  • Service
    5.5
  • Location
    5.2
  • Gastronomy
    5.1
  • Sport & Leisure
    3.0

Rating breakdown

  • excellent
    153
  • very good
    63
  • acceptable
    6
  • poor
    0
  • terrible
    0
Read all hotel reviews
Lukas
Friendly staff
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2014
Modern Motel One hotel in Hamburg, we didn't use the breakfast. The staff was very friendly to us. read hotel review
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Room
    4.5
    Size of the room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
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Tanja
Ideal for a city trip
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • August 2014
Perfect starting point for a city break in Hamburg. Many restaurants and supermarkets in the surrounding area - underground station U1 Lohmuehlenstrasse. right in front of the door. The rooms could use a few more square meters, otherwise all the best according to the Motel One standard. Always enough breakfast available or was always refilled immediately. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Room
    4.8
    Size of the room
    4.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
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Silvia
You get great value for money here!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • August 2014
The 'Motel One Hamburg-Alster' is centrally located in the district of St. Georg. The metro stop 'Lohmühle Road' is right on the doorstep. The train or metro stop 'Berliner Tor' is approximately 7 minutes' walk away. From there, you can take the train directly to the Neuen Flora musical. It's about 10 minutes' walking distance to the Outer Alster via the nearby hospital. The modern rooms are very small but perfectly adequate for a short stay. A small flat screen tv, wireless internet (included), small table with chair and work desk are provided. The new and clean bathroom has a ... large mirror, hair dryer and a rain shower. Breakfast costs €7.50. During the peak hours there is a lot going on and it can lead to waiting times. The value for money is absolutely right here! read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Room
    3.5
    Size of the room
    3.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
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Susanne
Surely not my last stop.
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • May 2014
The hotel is definitely recommended. read hotel review
  • Hotel
    6.0

    The hotel is definitely recommended.

  • Location
    5.0

    Directly in front of the hotel there is access to the subway, only one stop to the central station, you couldn't have a better connection. However, you should not have any fears of coming into non-German cultures on your way from the train station to the hotel.

  • Service
    6.0

    The service from the entire hotel leaves nothing to be desired. Very friendly, extremely helpful and competent young employees, whether at the front desk, during breakfast or at the bar, regardless of day or night, this is rare to find. The room cleaning was great, everything was clean, good job.

  • Room
    5.0

    Very clean and modern room, adequate size for a city trip. Super clean bathroom, the shower is very comfortable.

  • Gastronomy
    5.0

    The breakfast room could be designed more comfortably in regards to the equipment, but it is okay. If you are not during the busiest times at breakfast, there is enough space (hotel was sold out!) Food and drinks were very diverse, it was refilled immediately as well, the staff was very attentive and accommodating!

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Judith
Modern and friendly. U-bahn in the 2 floor very loud.
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • March 2014
A really nice hotel. There were as good as nothing to complain about. Very busy at breakfast, you'll have to wait until you get a table. But you don't have to wait long. Great and modern rooms (small, but perfectly ok). Had the toothpaste forget, at the reception immediately which-) The only problem: we stayed at the 2. stock. The metro was in the night so loud, that one couldn't sleep without ear plugs. Really noisy. I can imagine, that it is on higher floors better, but with the windows open in the 2. (we had a hot weekend) ... it was not! You can park right in front of the hotel in its own basement garage, but i thought it was a bit overpriced! We would stay there again (but not in the 2. floor!) read hotel review
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Room
    4.3
    Size of the room
    4.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Location
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    3.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
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Svenja & Jan
Central city hotel.
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2014
Central city hotel for short stays perfectly adequate. Typical Motel One hotel. Room was a bit small but ok. Adequate breakfast buffet. Quick and easy check-in and check-out. Underground station directly in front of the hotel. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    5.3
    Size of the room
    4.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
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Read all hotel reviews

Information about Motel One Hamburg-Alster

Hotel Information

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Amenities

Hotel amenities

  • Luggage room
  • Non-smoking room
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Additional childrens' bed
  • TV
  • Satellite TV
  • Bathroom
  • Electronic room keys
  • Pets allowed
  • Shower

Gastronomy

  • Hotel bar
  • Cafe
  • Breakfast buffet

Other hotel information

  • Design hotel
  • 24 hour reception
  • Gay friendly
  • Car hire
  • Pets allowed
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper