# 42 of 363 hotels in Hamburg

Motel One Hamburg-Alster(0 stars)

Steindamm 102, 20099 Hamburg View on map
Average rating
Recommended
Trend

At a glance

  • Very friendly atmosphere (4)
    "Very friendly atmosphere" found in 4 reviews
    • " Very nice front desk. Altogether very friendly atmosphere . Very friendly staff in all areas. Very good breakfast ( quantity and quality and price). Very ... " 
      5.858333333333333
      August 2012
    • " Clean and tidy , bestenfür a city trip " 
      5.213888888888889
      September 2012
    • " Entire equipment of the hotel very carefully selected. Room functionally however furnished nicely, beds very good! Altogether very well maintained hotel in great location. The quality and taste of the food good, front desk very helpful, would this ... " 
      5.213888888888889
      September 2012
    • " A completely perfect hotel with two stars-from the a lot four star hotel learn a lot could be. Only tiny detail, the I missed: an in-room safe. " 
      5.6000000000000005
      September 2012
  • Very friendly staff (2)
    "Very friendly staff" found in 2 reviews
    • " Very nice front desk. Altogether very friendly atmosphere. Very friendly staff in all areas. Very good breakfast ( quantity and quality and price). Very recommendable! Would ... " 
      5.858333333333333
      August 2012
    • " For travelers so as most of the time not in the hotel is this just the right. One is fast in the town or at the Alster. It is clean and the staff are very friendly and helpful . " 
      4.8999999999999995
      September 2012
  • Great location (2)
    "Great location" found in 2 reviews
    • " Entire equipment of the hotel very carefully selected. Room functionally however furnished nicely, beds very good! Altogether very well maintained hotel in great location . The quality and taste of the food good, front desk very helpful, would this hotel during the ... " 
      5.213888888888889
      September 2012
    • " Simple, good and great location " 
      4.8999999999999995
      September 2012
  • The rooms are very small (1)
    "The rooms are very small" found in 1 review
    • " The rooms are very small , however so functional, that for the stay only for sleeping sufficient. The air conditioning is ... " 
      5.7
      August 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.5
  • Room
    4.7
  • Service
    5.4
  • Location
    5.2
  • Gastronomy
    5.0
  • Sport & Leisure
    2.8

Rating breakdown

  • excellent
    144
  • very good
    80
  • acceptable
    5
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (4)
      Comments related to "Hotel in general" found in 4 reviews
      • " Very nice front desk. Altogether very friendly atmosphere. Very friendly staff in all areas. Very good breakfast ( quantity and quality and price). Very ... "  read hotel review
        5.858333333333333
        August 2012
      • " Clean and tidy, bestenfür a city trip "  read hotel review
        5.213888888888889
        September 2012
      • " Entire equipment of the hotel very carefully selected. Room functionally however furnished nicely, beds very good! Altogether very well maintained hotel in great location. The quality and taste of the food good, front desk very helpful, would this ... "  read hotel review
        5.213888888888889
        September 2012
      • " A completely perfect hotel with two stars-from the a lot four star hotel learn a lot could be. Only tiny detail, the I missed: an in-room safe. "  read hotel review
        5.6000000000000005
        September 2012
  • Location
    Pros
    • Surroundings (2)
      Comments related to "Location" found in 2 reviews
      • " Entire equipment of the hotel very carefully selected. Room functionally however furnished nicely, beds very good! Altogether very well maintained hotel in great location. The quality and taste of the food good, front desk very helpful, would this hotel during the ... "  read hotel review
        5.213888888888889
        September 2012
      • " Simple, good and great location "  read hotel review
        4.8999999999999995
        September 2012
  • Service
    Pros
    • Service Friendliness (2)
      Comments related to "Service" found in 2 reviews
      • " Very nice front desk. Altogether very friendly atmosphere. Very friendly staff in all areas. Very good breakfast ( quantity and quality and price). Very recommendable! Would ... "  read hotel review
        5.858333333333333
        August 2012
      • " For travelers so as most of the time not in the hotel is this just the right. One is fast in the town or at the Alster. It is clean and the staff are very friendly and helpful. "  read hotel review
        4.8999999999999995
        September 2012
  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " Very nice front desk. Altogether very friendly atmosphere. Very friendly staff in all areas. Very good breakfast ( quantity and quality and price). Very recommendable! Would gladly come again! "  read hotel review
        5.858333333333333
        August 2012
  • Room
    Cons
    • Facilities (1)
      Comments related to "Room" found in 1 review
      • " The rooms are very small, however so functional, that for the stay only for sleeping sufficient. The air conditioning is ... "  read hotel review
        5.7
        August 2012
Judith
Modern and friendly. U-bahn in the 2 floor very loud.
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • March 2014
A really nice hotel. There were as good as nothing to complain about. Very busy at breakfast, you'll have to wait until you get a table. But you don't have to wait long. Great and modern rooms (small, but perfectly ok). Had the toothpaste forget, at the reception immediately which-) The only problem: we stayed at the 2. stock. The metro was in the night so loud, that one couldn't sleep without ear plugs. Really noisy. I can imagine, that it is on higher floors better, but with the windows open in the 2. (we had a hot weekend) ... it was not! You can park right in front of the hotel in its own basement garage, but i thought it was a bit overpriced! We would stay there again (but not in the 2. floor!) read hotel review
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Room
    4.3
    Size of the room
    4.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Location
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    3.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
Close
Svenja & Jan
Central city hotel.
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2014
Central city hotel for short stays perfectly adequate. Typical Motel One hotel. Room was a bit small but ok. Adequate breakfast buffet. Quick and easy check-in and check-out. Underground station directly in front of the hotel. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    5.3
    Size of the room
    4.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
Close
Michael
For short stays okay.
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • November 2013
The usual Motel One standard (very small rooms, small bathroom, good bed, no closet, clean and new). Convenient location in dubious area. read hotel review
  • Location
    3.5
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    3.0
  • Room
    3.0
    Size of the room
    2.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    2.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    3.0
    Disabled-friendly
    5.0
Close
Tina
Modern hotel/u-bahn station right next door
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • November 2013
Super hotel for short vacation/business trip. Chic and modern rooms. On saturday morning the breakfast range was unfortunately very crowded. A to receive table one had to wait in a queue and wait. The area should therefore be increased. The check-out is giddy. Otherwise everything was in order and the price appropriate. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Marco
Perfect hotel for a visit to Hamburg
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • October 2013
A perfect hotel for a visit to Hamburg. Underground connection directly from the hotel. City center also within walking distance... read hotel review
  • Gastronomy
    4.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Location
    4.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    4.0
  • Room
    4.8
    Size of the room
    4.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
    Family friendliness
    5.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
Close
Read all hotel reviews

Information about Motel One Hamburg-Alster

Hotel Information

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Amenities

Hotel amenities

  • Terrace
  • Non-smoking room
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Satellite TV
  • Bathroom
  • Shower
  • Electronic room keys
  • Pets allowed

Gastronomy

  • Hotel bar
  • Cafe
  • Breakfast buffet

Other hotel information

  • 24 hour reception
  • Car hire
  • Pets allowed
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper