# 4 of 119 hotels in Nairobi

Hotel Jacaranda(3.5 stars)

Wayiaki Way Po Box 14287 View on map
Average rating
Recommended
Trend

At a glance

  • Staff are very friendly (1)
    "Staff are very friendly" found in 1 review
    • " Staff are very friendly . With complaints competently, fast and good. - A very good equipped fitness center is also ... " 
      5.328571428571428
      July 2012
  • Really beautiful hotel (1)
    "Really beautiful hotel" found in 1 review
    • " Really beautiful hotel " 
      4.964285714285714
      June 2012
  • The rooms are clean (1)
    "The rooms are clean" found in 1 review
    • " This hotel in westlands, surrounded by shopping malls. Its just a walking distance. The rooms are clean but the workers make a lot of noise especially in the morning and it was hard to sleep. ... " 
      4.964285714285714
      June 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.8
  • Room
    4.8
  • Service
    5.0
  • Location
    4.6
  • Gastronomy
    4.9
  • Sport & Leisure
    5.4

Rating breakdown

  • excellent
    3
  • very good
    3
  • acceptable
    1
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " Staff are very friendly. With complaints competently, fast and good. - A very good equipped fitness center is also ... "  read hotel review
        5.333333333333333
        July 2012
  • Room
    Pros
    • Cleanliness (1)
      Comments related to "Room" found in 1 review
      • " This hotel in westlands, surrounded by shopping malls. Its just a walking distance. The rooms are clean but the workers make a lot of noise especially in the morning and it was hard to sleep. ... "  read hotel review
        4.958333333333333
        June 2012
Hans-Peter
Than durchgangshotel suitable
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2013
Than durchgangshotel for the subsequent onward journey - in our case direction Masai Mara - a good solution. Extra for the entire breakfast buffet an hour earlier started. read hotel review
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
Close
Romana
Good hotel
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • City break
  • September 2012
Very friendly and helpful staff, great is the shopping center directly next to the hotel, where everything possible get! Although I at night arrived, I could my room immediately and without an extra charge relate. Internet is very expensive. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Location
    4.0
    Transportation connection and available excursions
    4.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    2.0
Close
Jane
Really beautiful hotel
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Business trip
  • June 2012
This hotel in westlands, surrounded by shopping malls. Its just a walking distance. The rooms are clean but the workers make a lot of noise especially in the morning and it was hard to sleep. Prices: very very expensive. A beer costs 300 Kshs (3 €), food ranging from 1000 Kshs for salad. Advice: they have a local place just across the road called pizza garden, belongs to the seed hotel, and the prices are far much cheaper so it is advicable to go there. read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    4.8
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
Close
Kai
Nairobi
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • June 2012
Staff are very friendly. With complaints competently, fast and good. - A very good equipped fitness center is also available to the guests of the hotel to the free use available ( included sauna and Turkish ) A shopping center is in the immediate proximity. Restaurants, fast food also in the immediate vicinity. Staff can help with information to excursions and the organization of the taxis to realistic prices. - the breakfast buffet is in quality and quantity sharpened ( Müslifraktion is not so pronounced, as everywhere in Kenya rather sparse ) read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
Close
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Information about Hotel Jacaranda

Hotel Information

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Business centre

Room amenities

  • Computer connection
  • Minibar
  • Safe
  • Coffee and tea
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Fire alarm

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre

Spa offers

  • Sauna

Other hotel information

  • Car hire
  • Information desk
  • Children welcome