# 35 of 75 hotels in Varadero

Gran Caribe Club Villa Cuba Resort(4 stars)

Carretera Las Américas, Reparto La Torre View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    3.4
  • Room
    4.2
  • Service
    4.0
  • Location
    4.7
  • Gastronomy
    3.1
  • Sport & Leisure
    4.1

Rating breakdown

  • excellent
    13
  • very good
    17
  • acceptable
    23
  • poor
    12
  • terrible
    3
Read all hotel reviews

The most helpful positive review

5.483333333333333

The vacation was great. The staff nice, friendly, attentive, not intrusive but tip from. My room and the balcony were clean and ok. The whole hotel area was although already somewhat older, but in a good, well maintained condition, clean and tidy. The drinks were okay and at the lobby bar and bar on the 9. floor very good. The food was for cuban standards ok. From time to time somewhat monotonous, the ice and the cakes but great. I would this hotel again …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.8333333333333335

This hotel belongs to the gran caribe group, which under only cuban management run. The manager has confessed a monthly income of about circa 25 Euro. One must know that, for subsequent better able to understand. The hotel main building itself and the whole related facilitities are architecturally cleverly thought out and designed. Of course are smaller examples immense. Unfortunately, in terms of maintenance or ongoing reorganisation, due to chronic lack …  read hotel review

read more Acceptable, Poor, Terrible reviews
Jens und Conny
Classic cubanisches hotel with history and flair.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2014
Who in Varadero a classic cubanisches hotel with history, friendly staff, attractive hotel, perfect beach and to the town (5 minutes) are looking for, is available in the gran caribe Villa Cuba resort just right. We will definitely come back! Like everywhere in the world, the one or the other are hotels with better or worse price-performance ratio is. We have a Cuba-mehrfachbesucher comparison opportunities in the area and can only recommend this hotel. read hotel review
  • Room
    5.5
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
    Family friendliness
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Never had such a bad thing in today's ever!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2013
Never again! If you treat the staff with the feast to see, but you didn't have more space in the dining room and if a room are offered, in which i was not even my ärgensten enemy would, then i can only say: under all would! Not worth a cent! read hotel review
  • Service
    4.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    1.0
    Variety of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Quality of food and drinks
    1.0
    Atmosphere & furnishings
    1.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
  • Room
    4.8
    Size of the room
    6.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
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Regina & Axel
Hotel with extraordinary drawbacks.
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2013
The hotel you can only pull off. There is nothing even repaired. A lift since two years ago. Elevators on days, until a serviceunternehmen comes. Older guests must stairs up to the example 6. floor. Ceiling tiles were loose. The east wing has been waiting two years for a renovation of the rooms. The villas are for years not been renovated. Many with mold infested. The pool by the villas are already not refilled. Mainly canadians, at the pool bar rumrandalieren, mainly from 02:00 a. m. until the early morning. The hotel's security service will, or can not prevail. ... Hotel management did nothing about it. German were hardly there, as the food is a disaster, and the condition desolat is. This is the time with all hotels the gran caribe group be the case. read hotel review
  • Room
    4.0

    The room and service was not to complain about.

  • Hotel
    1.0

    The hotel you can only pull off. There is nothing even repaired. A lift since two years ago. Elevators on days, until a serviceunternehmen comes. Older guests must stairs up to the example 6. floor. Ceiling tiles were loose. The east wing has been waiting two years for a renovation of the rooms. The villas are for years not been renovated. Many with mold infested. The pool by the villas are already not refilled. Mainly canadians, at the pool bar rumrandalieren, mainly from 02:00 a. m. until the early morning. The hotel's security service will, or can not prevail. Hotel management did nothing about it. German were hardly there, as the food is a disaster, and the condition desolat is. This is the time with all hotels the gran caribe group be the case.

  • Gastronomy
    2.0

    Mariposa = good ; Bamboo= bad; el sitio = bad Las dalias (dining room, buffet) = bad, selection of food left a lot to be desired. 3 weeks fungal-and-cream soup, 3 weeks in addition alternately either chicken/vegetable soup. 1 sometimes there was black bean soup (national). Only two open barbeque platter with only one chef manned (long queue). For noodles saute a chef with not appetizing pans. Food luke warm. Despite peak season and thus higher price little staff. Tables were not cleared quickly and newly set again. 1 even table cleared and set. Dining room dirty. Down at the floor-to-ceiling windows of bird droppings. In the 3 weeks not removed. Bars okay. Beer was it only at the pool bar, beach bar and roofbar in 9. floor. At the lobby bar was no beer. Toilets lobby/lobby bar is a disaster.

  • Service
    4.0

    Rooms were clean. Towels were changed daily.

  • Sport & Leisure
    2.0

    Entertainment at the pool was much too loud. Could almost didn't even understand your own words. 2 umbrellas at the pool. Toilets at the pool were a disaster.

  • Location
    4.0

    Right on the beach. Palmsonnenschirme mostly broken. Much too few beach chairs at the beach. Defective couches are not replaced.

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Anette
Is ok.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
I would recommend it. Rooms are clean and big enough. Had a villa in the direction of the beach with own pool. Food was my opinion more variety. Staff very nice. On a scale of one to ten a eight ;-) read hotel review
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
  • Gastronomy
    4.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    4.0
    Disabled-friendly
    4.0
  • Room
    4.0
    Size of the room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Sport & Leisure
    4.5
    Quality of the beach
    4.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
Close
Arabela
Was nice - gladly again
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • May 2013
We are with scepticism to this hotel gone because of various reviews on the internet. But we were very surprised what we found. For us it was a great vacation and we will go to this hotel again. It was from the morning until the evening always cleaned on every corner. Unfortunately the tourists at the beach very lazy, time and the plastic cup into the trash bin, but keep everything at the beach are. So it was by the pool, everything is left. The behavior of the canadians leaves much to be desired. Are very noisy and behave next ... to it. Of decency no trace. We had a room at the back the don quixote restaurant and the was very quiet and nice. The rooms are renovated and big. The staff is also always cooperative. If you have a shower gel or similar wasted has, you have been very pleased. We only have good experience with the staff made. They were always nice and not only then if we tipped. You shouldn't forget the Cuba a poor country and the people 20,- Euro earn in a month. The motivation is not the greatest, is understandable, but they put in the effort. With the attitude of the canadians would also relatively quickly the collar burst. We once had to move, since our canadian neighbors could no longer bear. In the absolute dilirium state of intoxication and drugs-this even the balcony furniture from the balcony in the garden tossed. We called front desk, there was a security and care. We then in the morning got an other room, because we in this room no longer want to stay. As mentioned, the attitude of the canadians for us was shocking. Thank god we were in the low season, the rather quiet and the hotel also only 1 third was occupied. Thus we could a very quiet vacation experience. Many tourists came from the neighboring hotel in Villa Cuba. This told us of terrible food and mold in rooms. This we had in the hotel not. We also saw rooms in the front part looked at. These were piecemeal painted and renovated. Conclusion the food is the only fault, what we have to report. It's not seasoned and lukewarm. Noisy guide we knew the cubans it not differently and lukewarm food and the spices were missing. However it was clean and we had for every meal time fresh napkins and tablecloths. I don't know, where dirty tablecloths to find. Perhaps at the end of the meal time. We were always at 20 o'clock food and everything was okay. The animation was good as well. Always funny games by the pool, dancing classes or beach volleyball. Really good. Some have on the cuban music at the beach feel disturbed. We pleasant and nice thought. This ran from 10 to 13 o'clock. Sometimes in the afternoon but rather rare. Cuba is worth a trip and we are also drove, to Havanna and Matanzas, us country and people looked at. What all of us should be doing, because we live in abundance and moaning about much. The cubans live in a communist regime, get food only after bons and it was missing at all basic things. Despite all laugh you and joie de vivre. We really liked this. read hotel review
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
  • Gastronomy
    3.8
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    4.0
  • Sport & Leisure
    3.8
    Quality of the beach
    4.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    5.0
  • Service
    4.5
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
    Family friendliness
    3.0
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Read all hotel reviews

Information about Gran Caribe Club Villa Cuba Resort

Hotel Information

Amenities

Hotel amenities

  • Non-smoking room
  • Hotel safe
  • Lift
  • Central heating
  • Car park

Room amenities

  • Writing bureau
  • Safe
  • Balcony
  • Terrace
  • Bathroom

Gastronomy

  • Hotel bar

A choice of sports

  • Fitness centre

Other hotel information

  • City hotel
  • 24 hour reception
  • Wifi