# 29 of 77 hotels in Varadero

Gran Caribe Club Villa Cuba Resort(4 stars)

Carretera Las Américas, Reparto La Torre View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    3.6
  • Room
    4.3
  • Service
    4.3
  • Location
    4.6
  • Gastronomy
    3.5
  • Sport & Leisure
    4.2

Rating breakdown

  • excellent
    18
  • very good
    16
  • acceptable
    18
  • poor
    12
  • terrible
    4
Read all hotel reviews

The most helpful positive review

5.483333333333333

The vacation was great. The staff nice, friendly, attentive, not intrusive but tip from. My room and the balcony were clean and ok. The whole hotel area was although already somewhat older, but in a good, well maintained condition, clean and tidy. The drinks were okay and at the lobby bar and bar on the 9. floor very good. The food was for cuban standards ok. From time to time somewhat monotonous, the ice and the cakes but great. I would this hotel again …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.8333333333333335

This hotel belongs to the gran caribe group, which under only cuban management run. The manager has confessed a monthly income of about circa 25 Euro. One must know that, for subsequent better able to understand. The hotel main building itself and the whole related facilitities are architecturally cleverly thought out and designed. Of course are smaller examples immense. Unfortunately, in terms of maintenance or ongoing reorganisation, due to chronic lack …  read hotel review

read more Acceptable, Poor, Terrible reviews
Jens und Conny
Classic cubanisches hotel with history and flair.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2014
Who in Varadero a classic cubanisches hotel with history, friendly staff, attractive hotel, perfect beach and to the town (5 minutes) are looking for, is available in the gran caribe Villa Cuba resort just right. We will definitely come back! Like everywhere in the world, the one or the other are hotels with better or worse price-performance ratio is. We have a Cuba-mehrfachbesucher comparison opportunities in the area and can only recommend this hotel. read hotel review
  • Room
    5.5
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
    Family friendliness
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Anette
Is ok.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
I would recommend it. Rooms are clean and big enough. Had a villa in the direction of the beach with own pool. Food was my opinion more variety. Staff very nice. On a scale of one to ten a eight ;-) read hotel review
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
  • Gastronomy
    4.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    4.0
    Disabled-friendly
    4.0
  • Room
    4.0
    Size of the room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Sport & Leisure
    4.5
    Quality of the beach
    4.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
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Never had such a bad thing in today's ever!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2013
Never again! If you treat the staff with the feast to see, but you didn't have more space in the dining room and if a room are offered, in which i was not even my ärgensten enemy would, then i can only say: under all would! Not worth a cent! read hotel review
  • Service
    4.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    1.0
    Variety of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Quality of food and drinks
    1.0
    Atmosphere & furnishings
    1.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
  • Room
    4.8
    Size of the room
    6.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
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Regina & Axel
Hotel with extraordinary drawbacks.
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2013
The hotel you can only pull off. There is nothing even repaired. A lift since two years ago. Elevators on days, until a serviceunternehmen comes. Older guests must stairs up to the example 6. floor. Ceiling tiles were loose. The east wing has been waiting two years for a renovation of the rooms. The villas are for years not been renovated. Many with mold infested. The pool by the villas are already not refilled. Mainly canadians, at the pool bar rumrandalieren, mainly from 02:00 a. m. until the early morning. The hotel's security service will, or can not prevail. ... Hotel management did nothing about it. German were hardly there, as the food is a disaster, and the condition desolat is. This is the time with all hotels the gran caribe group be the case. read hotel review
  • Room
    4.0

    The room and service was not to complain about.

  • Hotel
    1.0

    The hotel you can only pull off. There is nothing even repaired. A lift since two years ago. Elevators on days, until a serviceunternehmen comes. Older guests must stairs up to the example 6. floor. Ceiling tiles were loose. The east wing has been waiting two years for a renovation of the rooms. The villas are for years not been renovated. Many with mold infested. The pool by the villas are already not refilled. Mainly canadians, at the pool bar rumrandalieren, mainly from 02:00 a. m. until the early morning. The hotel's security service will, or can not prevail. Hotel management did nothing about it. German were hardly there, as the food is a disaster, and the condition desolat is. This is the time with all hotels the gran caribe group be the case.

  • Gastronomy
    2.0

    Mariposa = good ; Bamboo= bad; el sitio = bad Las dalias (dining room, buffet) = bad, selection of food left a lot to be desired. 3 weeks fungal-and-cream soup, 3 weeks in addition alternately either chicken/vegetable soup. 1 sometimes there was black bean soup (national). Only two open barbeque platter with only one chef manned (long queue). For noodles saute a chef with not appetizing pans. Food luke warm. Despite peak season and thus higher price little staff. Tables were not cleared quickly and newly set again. 1 even table cleared and set. Dining room dirty. Down at the floor-to-ceiling windows of bird droppings. In the 3 weeks not removed. Bars okay. Beer was it only at the pool bar, beach bar and roofbar in 9. floor. At the lobby bar was no beer. Toilets lobby/lobby bar is a disaster.

  • Service
    4.0

    Rooms were clean. Towels were changed daily.

  • Sport & Leisure
    2.0

    Entertainment at the pool was much too loud. Could almost didn't even understand your own words. 2 umbrellas at the pool. Toilets at the pool were a disaster.

  • Location
    4.0

    Right on the beach. Palmsonnenschirme mostly broken. Much too few beach chairs at the beach. Defective couches are not replaced.

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Information about Gran Caribe Club Villa Cuba Resort

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Rooms with disabled access
  • Number of conference and banquet facilities: 1
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Hotel safe
  • Lift
  • Number of lifts: 2
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Air conditioning
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Hair dryer

Gastronomy

  • Restaurant
  • Vegetarian dishes
  • A la carte
  • Hotel bar
  • Cafe

A choice of sports

  • Fitness centre
  • Pool
  • Tennis court
  • Number of tennis courts: 1
  • Outdoor

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Check in from: 16:00
  • Non-hotel guests can/cannot access the area: open
  • English
  • Early check in
  • Honeymoon
  • Late check out
  • Airport transfer
  • English
  • 24 hour security
  • Car hire
  • Lake
  • Ticket service
  • Currency exchange
  • Children welcome
  • Wifi
  • Newspaper