# 7 of 374 hotels in Berlin - Mitte

Mercure Hotel Checkpoint Charlie(4 stars)

Schutzenstr. 11 10117 Berlin View on map
Average rating
Recommended
Trend

At a glance

  • Large and very clean (6)
    "Large and very clean" found in 6 reviews
    • " ... front desk to the final goodbye we have all seen how you want it to be. Only for breakfast it was full, loud and a bit cramped. The hotel is very central. The rooms are contemporary furnishing, large and very clean . Gladly again. " 
      5.366666666666666
      September 2012
    • " Great hotel in central peaceful location. Spic... " 
      5.5
      September 2012
    • " We are as a couple arrived and felt super comfortable. Clean quiet hotel , great breakfast buffet. Room to the inner courtyard. Very friendly staff. Centrally located. ... " 
      5.5
      September 2012
    • " We are as a couple arrived and felt super comfortable. Clean quiet hotel, great breakfast buffet. Room to the inner courtyard. Very friendly staff. Centrally located. Great hotel " 
      5.5
      September 2012
    • " What a wonderful hotel . Clean, safe with a super breakfast. Wish we could take it with us to every country. The ... " 
      5.914285714285714
      May 2011
    • " we had a very quiet rooms to inner courtyard, the room, standard, very spacious and well equipped . Central location in the city center, underground station very close, friendly staff. Sauna and ... " 
      5.695238095238095
      February 2012
  • Pleasant staff (5)
    "Pleasant staff" found in 5 reviews
    • " Gladly again! Very clean, pleasant staff ! " 
      5.366666666666666
      September 2012
    • " The hotel is situated in a older hotel very close check point Charly. The rooms are very large ( in other hotels they would as junior suite sell). The furnishing is tidy and a four-star hotel just. Very friendly service at the front desk and breakfast -restaurant. Also the quality and variety the breakfast is ... " 
      5.758333333333333
      September 2012
    • " Nice hotel with great service " 
      5.328571428571428
      September 2012
    • " We are as a couple arrived and felt super comfortable. Clean quiet hotel, great breakfast buffet. Room to the inner courtyard. Very friendly staff . Centrally located. Great hotel " 
      5.5
      September 2012
    • " we had a very quiet rooms to inner courtyard, the room, standard, very spacious and well equipped. Central location in the city center, underground station very close, friendly staff . Sauna and fitness area we didn't used, the city of Berlin, enticed us with all the museums and ... " 
      5.695238095238095
      February 2012
  • The hotel is very central (2)
    "The hotel is very central" found in 2 reviews
    • " From the front desk to the final goodbye we have all seen how you want it to be. Only for breakfast it was full, loud and a bit cramped. The hotel is very central . The rooms are contemporary furnishing, large and very clean. Gladly again. " 
      5.366666666666666
      September 2012
    • " we had a very quiet rooms to inner courtyard, the room, standard, very spacious and well equipped. Central location in the city center, underground station very close, friendly staff. Sauna and fitness area we ... " 
      5.695238095238095
      February 2012
Show on map:
  • Hotel
  • Things to do and see

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.5
  • Room
    5.7
  • Service
    5.7
  • Location
    5.5
  • Gastronomy
    5.3
  • Sport & Leisure
    4.7

Rating breakdown

  • excellent
    239
  • very good
    24
  • acceptable
    3
  • poor
    0
  • terrible
    1
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (6)
      Comments related to "Hotel in general" found in 6 reviews
      • " ... front desk to the final goodbye we have all seen how you want it to be. Only for breakfast it was full, loud and a bit cramped. The hotel is very central. The rooms are contemporary furnishing, large and very clean. Gladly again. "  read hotel review
        5.366666666666667
        September 2012
      • " Great hotel in central peaceful location. Spic... "  read hotel review
        5.5
        September 2012
      • " We are as a couple arrived and felt super comfortable. Clean quiet hotel, great breakfast buffet. Room to the inner courtyard. Very friendly staff. Centrally located. ... "  read hotel review
        5.5
        September 2012
      • " We are as a couple arrived and felt super comfortable. Clean quiet hotel, great breakfast buffet. Room to the inner courtyard. Very friendly staff. Centrally located. Great hotel "  read hotel review
        5.5
        September 2012
      • " What a wonderful hotel. Clean, safe with a super breakfast. Wish we could take it with us to every country. The ... "  read hotel review
        5.914285714285714
        May 2011
      • " we had a very quiet rooms to inner courtyard, the room, standard, very spacious and well equipped. Central location in the city center, underground station very close, friendly staff. Sauna and ... "  read hotel review
        5.695238095238096
        February 2012
  • Location
    Pros
    • Surroundings (1)
      Comments related to "Location" found in 1 review
      • " ... hotel just. Very friendly service at the front desk and breakfast -restaurant. Also the quality and variety the breakfast is higher than for many other four star hotels. Because the hotel in very good location is ( subway, bus etc. Only few minutes on foot away) and many sights also easily accessible on ... "  read hotel review
        5.758333333333333
        September 2012
    • Is Central (2)
      Comments related to "Location" found in 2 reviews
      • " From the front desk to the final goodbye we have all seen how you want it to be. Only for breakfast it was full, loud and a bit cramped. The hotel is very central. The rooms are contemporary furnishing, large and very clean. Gladly again. "  read hotel review
        5.366666666666667
        September 2012
      • " we had a very quiet rooms to inner courtyard, the room, standard, very spacious and well equipped. Central location in the city center, underground station very close, friendly staff. Sauna and fitness area we ... "  read hotel review
        5.695238095238096
        February 2012
  • Service
    Pros
    • Service Friendliness (5)
      Comments related to "Service" found in 5 reviews
      • " Gladly again! Very clean, pleasant staff! "  read hotel review
        5.366666666666667
        September 2012
      • " The hotel is situated in a older hotel very close check point Charly. The rooms are very large ( in other hotels they would as junior suite sell). The furnishing is tidy and a four-star hotel just. Very friendly service at the front desk and breakfast -restaurant. Also the quality and variety the breakfast is ... "  read hotel review
        5.758333333333333
        September 2012
      • " Nice hotel with great service "  read hotel review
        5.328571428571428
        September 2012
      • " We are as a couple arrived and felt super comfortable. Clean quiet hotel, great breakfast buffet. Room to the inner courtyard. Very friendly staff. Centrally located. Great hotel "  read hotel review
        5.5
        September 2012
      • " we had a very quiet rooms to inner courtyard, the room, standard, very spacious and well equipped. Central location in the city center, underground station very close, friendly staff. Sauna and fitness area we didn't used, the city of Berlin, enticed us with all the museums and ... "  read hotel review
        5.695238095238096
        February 2012
  • Food
    Pros
    • Quality (2)
      Comments related to "Food" found in 2 reviews
      • " We had a small suite with two rooms and a separate toilet, it was in the heart of berlin simply wonderful. The breakfast is very good, the bar pleasant. In the courtyard you can eat. The feel good factor is high, in spite of the ... "  read hotel review
        5.328571428571428
        September 2012
      • " We are as a couple arrived and felt super comfortable. Clean quiet hotel, great breakfast buffet. Room to the inner courtyard. Very friendly staff. Centrally located. Great hotel "  read hotel review
        5.5
        September 2012
Teresa
Excellent location in a fascinating city
  • Recommended hotel
  • Couples
  • City break
  • October 2014
This hotel was perfectly situated. Off a quiet street but very close to the hustle of the East Berlin life. Rooms are large, clean with comfy beds, bathroom facilities were good with a good shower and everything was to a good standard. The air conditioning was not particularly effective but we could open the windows for fresh air as it is a quieter location. Would recommend this hotel as it is perfect for a city break and we felt value for money in a capital city. read hotel review
  • Hotel
    6.0

    This hotel was perfectly situated. Off a quiet street but very close to the hustle of the East Berlin life. Rooms are large, clean with comfy beds, bathroom facilities were good with a good shower and everything was to a good standard. The air conditioning was not particularly effective but we could open the windows for fresh air as it is a quieter location. Would recommend this hotel as it is perfect for a city break and we felt value for money in a capital city.

  • Service
    5.0

    Cleaning staff efficient. Language not a problem as reception staff speak excellent English.

  • Room
    5.0

    The room was spacious which we thought was excellent for a city hotel. Good standard of cleanliness. It has tea / coffee facilities in the rooms together with a fridge /mini bar. Also a safe which was very useful. Free wIfi very effective.

  • Location
    6.0

    This hotel was approx 10 minute walk to lots of eateries and shops. Restaurants to cater for most people's preference and budget. A lot of the sights are within walking distance although the tube system is very effective as an alternative.

  • Gastronomy
    5.0

    We only had breakfast in the hotel but it was very good with lots of choice. The volume of diners meant that sometimes you had to wait for food to be topped up but the staff work very hard in coping with this. Dining area appears to be too small for the size of hotel but it just about copes during busy times.

Close
Rebecca Nelson
Fit the purpose
  • Recommended hotel
  • Friends
  • Other stay
  • August 2014
We were looking for a hotel in a convenient location (walking distance to many attractions) and with two rooms (for 3 adults). This hotel fit the bill quite well. The 2-bedroom suite was very large and it had nice amenities (TV's in both rooms, coffee pot, safe, etc.) It did not have a balcony/view but that was probably due to the fact it is in the heart of the city. Overall we were very happy with the room. However, we did not find the hotel staff very friendly or helpful. When we needed assistance they would comply but not ... very cheerfully and they gave the impression it was a burden. Also, it seems to be hotel policy that you can not get into your room before their check-in time even if the room is available as they want to use this as an additional source of revenue (additional charge). Overall, we liked the hotel and would stay here again. read hotel review
  • Location
    4.7
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
  • Gastronomy
    3.0
    Variety of food and drinks
    3.0
  • Room
    5.3
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    4.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    3.0
  • Service
    3.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    3.0
Close
Robert
Berlin Independance Day weekend
  • Recommended hotel
  • Families
  • City break
  • July 2014
Top notch hotel! Highly Recommended. Public transportation (U-Bahn/S-Bahn) a couple blocks from Hotel. Breakfast was awesome, fresh breads and fruits! read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Donald
First Visit to Berlin
  • Recommended hotel
  • Couples
  • Other stay
  • July 2014
The hotels was great and close to the U-6 with only 2 blocks North and 1 1/2 blocks to the East walk to the hotel from the U-6. If you come into Berlin through Tegel Airport, the bus 128 with connection to the U-6 was easy and get off at Kochstrasse for the short walk to the hotel. The staff was very friendly and helpful at all times. The rooms were well appointed and comfortable. The breakfast was very good with lots of selections to choose from the hot and cold side. The only problem we encountered was that the ... free internet connection was unrealiable and kept dropping access. Otherwise the hotel was great. read hotel review
  • Service
    6.0

    The staff was friendly and the room and hotel was very clean.

  • Room
    6.0

    Good size room and very clean.

  • Gastronomy
    6.0

    Good food at breakfast and plenty of it. We only ate at the hotel for breakfast and did not partake of the wine garden that was available later on in the day.

  • Location
    6.0

    The U-6 with only 2 blocks North and 1 1/2 blocks to the East walk to the hotel from the U-6. If you come into Berlin through Tegel Airport, the bus 128 with connection to the U-6 was easy and get off at Kochstrasse for the short walk to the hotel.

  • Hotel
    6.0

    The hotels was great and close to the U-6 with only 2 blocks North and 1 1/2 blocks to the East walk to the hotel from the U-6. If you come into Berlin through Tegel Airport, the bus 128 with connection to the U-6 was easy and get off at Kochstrasse for the short walk to the hotel. The staff was very friendly and helpful at all times. The rooms were well appointed and comfortable. The breakfast was very good with lots of selections to choose from the hot and cold side. The only problem we encountered was that the free internet connection was unrealiable and kept dropping access. Otherwise the hotel was great.

Close
Paul
Modern, great location, great staff
  • Recommended hotel
  • Couples
  • City break
  • June 2014
The location is terrific, three blocks from City Center, walking streets. Very modern, good food, great staff, very accommodating, helpful, all spoke English. Breakfast was excellent, dinner also excellent, we had fabulous hamburgers. Room was clean, big, good size bath room and great shower. We were on a bike tour for one month touring Burgundy France & Moselle river, from Metz to Koblenz concluding with a last night stay in Frankfurt. We are from USA in our late 60's early 70's. This Hotel is terrific in every way, style, location, condition, big rooms, close to City Center, staff great. We ... are very pleased with the service we received and would stay here again, for sure. read hotel review
  • Location
    6.0

    Hotel is three blocks from the train station, Frankfurt Main, easily walk able or taxi right outside front door. Shopping streets only three blocks away. Getting to airport, either train or taxi.

  • Hotel
    6.0

    The location is terrific, three blocks from City Center, walking streets. Very modern, good food, great staff, very accommodating, helpful, all spoke English. Breakfast was excellent, dinner also excellent, we had fabulous hamburgers. Room was clean, big, good size bath room and great shower. We were on a bike tour for one month touring Burgundy France & Moselle river, from Metz to Koblenz concluding with a last night stay in Frankfurt. We are from USA in our late 60's early 70's. This Hotel is terrific in every way, style, location, condition, big rooms, close to City Center, staff great. We are very pleased with the service we received and would stay here again, for sure.

  • Room
    6.0

    Room very large, bathroom also good size and great shower. Everything was very clean and all worked well.

  • Gastronomy
    6.0

    We ate at the breakfast room which doubles as dinning room and bar at night. The food at breakfast and dinner was excellent. Area very clean, and prices seen to be average.

  • Service
    6.0

    Staff very helpful. All spoke German and English.

Close
Read all hotel reviews

Information about Mercure Hotel Checkpoint Charlie

Hotel Information

hotel.de

hotel.de *

Welcome to the **** Mercure Hotel & Residenz Berlin Checkpoint Charlie.Situated in the historic and new centre of Berlin you can not only enjoy the proximity to the elegant shopping mile "Friedrichstrasse", to the vibrant "Gendarmenmarkt", the "Potsdamer Platz" and to the famous former border crossing "Checkpoint Charlie", but you can also enjoy the charm of unique architecture. Our 4* hotel has altogether 135 spacious rooms, painted in fresh colours:128 non-smoking and 7 smoking-rooms12 exquisite suites  and 7 family rooms with 2 separated double rooms24 luxurious apartements and suites for long-term staysAll of the rooms offer the familiar comfort of a Mercure: sat-TV, direct dial telephone with mailbox function and separated fax and modem connection, a huge desk, minibar, bath, or shower (also with separated WC).The hotel also offers a breakfast restaurant with terrace, the Checkpoint bar, fitness and sauna area. Central city location, parking spaces available in the underground car park for a small fee. Business hours of reception: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Is this your hotel?

Take advantage of the benefits offered by HotelManager:

  • Quality analyses provided by guest reviews
  • Update information about your hotel
  • Increase awareness of your hotel by creating a hotel profile with official pictures
  • All completely free

Create your hotel profile

Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hairdressers/Beauty salon
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Shower
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Hotel bar
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre

Spa offers

  • Special massages
  • Sauna

Other hotel information

  • 24 hour reception
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Laundry service