# 4 of 53 hotels in Estepona

Gran Hotel Elba Estepona & Thalasso Spa(5 stars)

Crta. Estepona- Cádiz, 151 Urb. Arena Beach 29680 Estepona Málaga View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.1
  • Room
    5.6
  • Service
    5.1
  • Location
    4.3
  • Gastronomy
    5.0
  • Sport & Leisure
    4.7

Rating breakdown

  • excellent
    21
  • very good
    6
  • acceptable
    6
  • poor
    0
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.488095238095238

We stayed here for our new year's eve and the sun of the costa del sol good. Absolutely nicely located hotel by the beach, but after swiss understanding a 4 star hotel. However gladly again. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.914285714285714

Who only the hotel as place to sleep use get what he expected. As soon as it was breakfast or dinner had booked there are clear drawbacks because of the lack of service. It is too little staff used. In rush hour wait for a place on the terrace, if it worked, the table only very superficial, because under pressure of time, cleaned. There is a rush to a wellness 5 star hotel ever didn't work. Sometimes in the external area no tablecloths more mood, this is …  read hotel review

read more Acceptable, Poor, Terrible reviews

Never a 5 star hotel.
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • August 2013
The hotel has 204 rooms of different category. The double rooms are equipped with 37 square meter big enough. The hotel is already a little into the years came. Wi-fi only works in the lobby. There are many spanish and british among the guests. German and austrians were only a few watching. Due to a spezialangebotes with kosher food were also vermehr jewish tourists in the hotel. Although children hardly entertainment there were many on site. read hotel review
  • Location
    4.0

    The beach is through a road separated from the hotel. But we were only 2 times there, since the hotel was not well maintained. There was no beach bar odgl. Terrible for a 5 star hotel. Around the hotel, there was de facto nothing except a Aldi supermarket you within 5 minutes distance. For this hotel, one needed definitely a car.

  • Hotel
    3.0

    The hotel has 204 rooms of different category. The double rooms are equipped with 37 square meter big enough. The hotel is already a little into the years came. Wi-fi only works in the lobby. There are many spanish and british among the guests. German and austrians were only a few watching. Due to a spezialangebotes with kosher food were also vermehr jewish tourists in the hotel. Although children hardly entertainment there were many on site.

  • Room
    4.0

    Large and generally in a good condition. There are many lamps available where the half but not turn on, left. Mini bar is with all inclusive free of charge every day refilled (except for the vodka drinks). Shower should perhaps a general cleaning/maintenance are subject.

  • Gastronomy
    2.0

    There was a buffet, the selection of food was not very extensive but the quality was ok. For a week was ok, for two weeks it would be a little 'bland'. The tables were at the beginning of always beautifully covered (duplicate cutlery, wine glasses etc. ). A table then shood around, they mostly nothing automatically refilled. You had to the staff say, that you now here to sit wanted. Then usually only 1 knife and fork-gesture. Fortunately we had booked all-inclusive so we had to for a beer not 6 Euro pay! Despite all inclusive you had to any order of a signature - why? Could not explain. Since the hotel only nf, half board, full board, a distinction is clear, but then give i nevertheless for all-inclusive guests special room cards from where every waiter can see, i am an all inclusive guest. This bons were then from the staff in a electronic till entered and collected. This person could have been much better for the cleanliness can use. In this hotel you had completely the processes review and restructure. In the one week would have stayed many prozessverbesserungen hollow.

  • Sport & Leisure
    3.0

    Small pool. Partly broken tiles... Beach is terrible without special shoes anyway not into the water. Beach chairs were partly already very dated on the back clear rust.

  • Service
    3.0

    The staff was not organized. It was a hectic herumgelaufe which totally was unnecessary. One was rather as in a station restaurant happened. The rooms were properly cleaned. The staff partly spoke very bad english.

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Gabriele
Relaxing holiday
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2013
A very nice hotel, very luxurious, rooms are all with a view of the sea, a bit annoying the evening programs singing (affected are rooms to the park are located) until 11:45 p. m. from then returning peace; meal rich and very well; the hotel's own beach, one should not use many great and sharp stones and rocks in the water; the adjacent naturist beach approximately 3 minutes away is more beautiful, just beautiful sand; excursions to Ronda and Estepona - altstadt recommended; i would also all inclusive recommendable, as everything is very overpriced; a Aldi - convenience store ... was right across the street read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    5.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    5.5
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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Christof
No 5 star house!
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2013
Who only the hotel as place to sleep use get what he expected. As soon as it was breakfast or dinner had booked there are clear drawbacks because of the lack of service. It is too little staff used. In rush hour wait for a place on the terrace, if it worked, the table only very superficial, because under pressure of time, cleaned. There is a rush to a wellness 5 star hotel ever didn't work. Sometimes in the external area no tablecloths more mood, this is particularly unpleasant. Since it concerns geflechttische is where you in the corners look ... how many people before you have eaten. Sometimes the drinks are ridiculously expensive: espresso 3.50 euro, Cappuccino 4,50 euro The food itself is ok not spectacular, however also not bad. Enjoy you can't, as they were constantly in the trot the cellar around them buzz and cutlery on the glass boom. This is an impossible noise. It is missing simply at enough service staff. read hotel review
  • Room
    4.8
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    3.5
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    4.0
  • Gastronomy
    3.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    3.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    3.8
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    5.0
  • Sport & Leisure
    3.5
    Quality of the beach
    3.0
    Overall condition of the pool area
    4.0
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Gerd
2. visit, once again a total success
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2013
Great location right by the sea, perfect cleanliness in all areas, best breakfast with a massive selection, very friendly staff, professional management. The food is to be added. The breakfast is, as in the evening also, a very varied buffet. That alone was the reason, why we still couldnt be thought, the two restaurants Paris roma and asia to use. First-class, and the through the speedy and always friendly staff. A hotel for feeling good - and the for all target groups! Simply to further recommend it! read hotel review
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Location
    4.2
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Service
    5.0
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
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Werner
Relaxed atmosphere in the centre of
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • May 2013
The hotel is but right out of the way. Car rental is in fact an absolute must. Staff is very friendly and helpful (for example, raul and Pedro); the qualitt the food was good to very good. We would have liked, that individual dishes in particular be identified; partly. Followed this already, but only in spanish. The breakfast is for a 5 star hotel optimierungsfähig there is a lack of fresh yogurts (i do not mean the vorzufindenden of Danone, but the fresh with fruit), dark bread and jam and müli (packaged were there). We had no celebrations and no ... loud spaniard. Everything was great read hotel review
  • Location
    3.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    2.0
  • Sport & Leisure
    4.8
    Quality of the beach
    4.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    5.0
  • Service
    5.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Information about Gran Hotel Elba Estepona & Thalasso Spa

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This charming hotel is located in the holiday resort of Estepona, only a stone's throw from the beautiful sand and shingle beach and the resort centre. The surrounding area is filled with delightful restaurants, bars and nightclubs, all within 2.5 kilometres. Public transport departs from stops located directly in front of the hotel.
  • The establishment comprises a total of 204 accommodation units. Guests of the establishment are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. Amenities include a safe. Internet access and wireless internet access are available in the public areas. Gastronomic options include a restaurant, a café and a bar. Shopping facilities are available. The grounds of the establishment feature a playground and an attractive garden. Additional features of the establishment include a newspaper stand, a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or car park. Among the additional services available are medical assistance, room service, a laundry and a hairdressing salon.
  • Special family rooms are available for families with children. All accommodation units feature air conditioning, central heating and a bathroom. Most rooms also feature a balcony or terrace. Many of the rooms also offer a sea view, adding to the ambience. The carpeted accommodation units feature separate bedrooms or a king-size bed. Cots are available for children. A safe and a minibar also feature. Each accommodation unit offers internet access, a telephone, a TV and wireless internet access. A cleaning service on departure is among the services available to guests. Amenities in the bathrooms include a shower, a bath and a spa bath. The bathrooms feature a hairdryer, a vanity mirror and bathrobes.
  • A refreshing dip in the indoor or outdoor pool can be pleasantly cooling on hot days. A terrace, a sun terrace, sun loungers and parasols are available. A hot tub provides an opportunity for relaxation. Various refreshing drinks are available from the poolside bar. The establishment offers indoor sporting facilities in the form of a gym. The establishment offers various spa options, including a sauna, a steam bath, massage treatments and a solarium, or for a fee, a spa, a beauty salon, hydrotherapy and thalassotherapy. Other options and services include an entertainment programme, an entertainment programme for adults and a kids' club.
  • The establishment offers a wide range of bookable meals and board options, including breakfast, lunch, dinner, half board and All-inclusive. Staff are also happy to prepare special dietary cuisine. Snacks can be enjoyed at the establishment. Guests can enjoy the show cooking, during which the chefs create delicious specialities. Alcohol-free drinks and alcoholic drinks are available at the establishment.
  • The following credit cards are accepted in the establishment: American Express, VISA, Diners Club and MasterCard.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

Amenities

Hotel amenities

  • Total number of rooms: < 200
  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Phone
  • Satellite TV
  • Central heating
  • Minibar
  • Minibar: alcoholic
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Shower
  • Electronic room keys
  • Inside access
  • Dressing room
  • Wake up call/Alarm clock
  • Connecting rooms

Gastronomy

  • Breakfast
  • Restaurant
  • Diabetic menu
  • Spanish
  • Vegetarian dishes
  • A la carte
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Cafe
  • Breakfast buffet
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Hiking

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Tanning booth

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Kids club (6-9 years)
  • Check out no later than: 12:00
  • Non-hotel guests can/cannot access the area: open
  • Early check in
  • Business travellers
  • Late check out
  • Express check in and check out
  • Cash payment
  • English
  • 24 hour security
  • Car hire
  • Lake
  • Ticket service
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service