# 4 of 36 hotels in Anissaras

Hotel Mitsis Serita Beach(4 stars)

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Hotel Pictures - Hotel Mitsis Serita Beach
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Recommended
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At a glance

  • A nice hotel (23)
    "A nice hotel" found in 23 reviews
    • " A nice hotel , friendly staff. Variety of the food in the main restaurant was rather poor, many repetitions. ... " 
      3.877777777777778
      July 2011
    • " ... and neat as in our vacation in May. Especially to be highlighted is the friendliness as well as the friendliness of the staff, especially tavern and at the pool bar (Kosta). In our view, this hotel is good for vacation with the family. We will spend probably again there next year our vacation. " 
      5.069444444444444
      October 2011
    • " Very well-kept Hotel facility " 
      5.166666666666667
      June 2011
    • " All in all a very good holiday. Hotel is newly renovated , staff friendly and attentive, everything was very clean and well maintained. The food was very ... " 
      5.166666666666667
      June 2011
    • " All in all a very good holiday. Hotel is newly renovated, staff friendly and attentive, everything was very clean and well maintained. The food was very varied, there was something for every taste, but as the ... " 
      5.166666666666667
      June 2011
    • " Value for money is true " 
      4.702777777777778
      September 2011
    • " ... nice to be able to swim was wrong. The beach is Rocky, you can't get in. Definitely bring bathing shoes! The hotel is very secluded and who lives here, has very few ways to walk a bit. Otherwise the hotel was great and the guests were the entertainers were in a good mood, although the season is soon over. ... " 
      4.702777777777778
      September 2011
    • " ... relaxing week at this hotel. Obviously at the end of a renovation 2010/2011 took place, because our room with a view of the Sea and the whole area were contrary to many previous evaluations in a very good condition . The service and food there was nothing to complain about. What is also positive for us was, ... " 
      4.708333333333333
      June 2011
    • " ... nothing to complain about. What is also positive for us was, the one a beach chair at any time at the pool or beach could. A negative point was the high price for a week safe, 25.00 €. Otherwise, we can recommend the hotel we can recommend. " 
      4.708333333333333
      June 2011
    • " Great hotel for relaxation " 
      5.319444444444445
      July 2011
    • " Excellent Hotel , very good food, nature beach not suitable for children. For the adventurous: rental car is ... " 
      5.319444444444445
      July 2011
    • " All in all a nice hotel and a nice place to relax. The animators are excellent, incidentally, greetings from Germany ... " 
      5.2749999999999995
      July 2011
    • " All in all a great holiday , many children and child pas possibilities. Slides, mini club, kids disco, ice cream and Co. ... " 
      5.0249999999999995
      July 2011
    • " Great Hotel , had a very relaxing holiday, unfortunately, but a couple of drawbacks: the beach was too ... " 
      4.652777777777778
      July 2011
    • " Large and clean hotel complex ☺ So most of them came from England and Germany a few from Russia were also ... " 
      4.833333333333333
      November 2011
  • Friendly staff (13)
    "Friendly staff" found in 13 reviews
    • " A nice hotel, friendly staff . Variety of the food in the main restaurant was rather poor, many repetitions. If you don't ... " 
      3.877777777777778
      July 2011
    • " Excellent hotel with friendly staff " 
      6
      August 2011
    • " Excellent service and friendly staff with great quality and cleanliness of the facilities and the room. Highly ... " 
      6
      August 2011
    • " Excellent service and friendly staff with great quality and cleanliness of the facilities and the room. Highly recommended! Every ... " 
      6
      August 2011
    • " ... (three years old) and our daughter we had a nice and enjoyable week. The complex was as clean and neat as in our vacation in May. Especially to be highlighted is the friendliness as well as the friendliness of the staff , especially tavern and at the pool bar (Kosta). In our view, this hotel is good for vacation ... " 
      5.069444444444444
      October 2011
    • " ... and dinner was all right and was not very varied. At the end of the vacation left the quality of the food to. The glasses in the restaurant were also not always clean. Better it was in the tavern very friendly staff and good pizza. Always in a good mood the service the beach bar. Animation not pushy. " 
      4.241666666666666
      August 2012
    • " To summarize a wonderful family hotel with friendly staff ! With different guests from many countries, nobody is bad noticed! Is very recommendable the ... " 
      4.541666666666667
      August 2012
    • " Lovely area, friendly staff - here you can enjoy good a few days relax! All around service by restaurant, bar, animation, ... " 
      5.277777777777778
      May 2012
    • " ... who shortly before end of meal times came, had enough to select. There were several nationalities there, but not unpleasant noticed( Russians, English, Dutch, Swiss, Italian, French...) the whole staff were very nice and always friendly. " 
      5.833333333333333
      November 2011
    • " The staff were always friendly and helpful . German was definitely not the favorite language, but our questions were always answered. The ... " 
      5.833333333333333
      November 2011
    • " Very nice hotel, spacious, of interesting architecture. Friendly staff , good good. Everything as it should be. Noone can complain. We were satisfired. 5min to the ... " 
      5.916666666666667
      September 2012
    • " very good holiday, staff all very friendly and always willing to go above and beyond to help the amusement team were very motivated and ... " 
      5.933333333333334
      June 2012
    • " Staff very friendly , service generally very good and almost always with a smile. Never fixed 'noisy' aircon. " 
      5.166666666666667
      June 2012
  • Great food (9)
    "Great food" found in 9 reviews
    • " Excellent service and friendly staff with great quality and cleanliness of the facilities and the room. Highly recommended! Every day cleaning of the room and great food . " 
      6
      August 2011
    • " Bungalow very good food rather note 4 " 
      4.241666666666666
      August 2012
    • " Excellent Hotel, very good food , nature beach not suitable for children. For the adventurous: rental car is recommendable. The ... " 
      5.319444444444445
      July 2011
    • " ... spread out. Everything was very neat, clean and is constantly looked after. Daily cleaning the room and change of the hand and bath towels. The rooms are relatively large and nicely furnished. The food was very tasty and we had a plenty of choice. Also who shortly before end of meal times came, had enough to ... " 
      5.833333333333333
      November 2011
    • " ... in stress, but remained always friendly and in spite of all small joke. Before one sits down to a table set, the tablecloths were changed and everything cleanly covered up. The dishes were very tasty and always enough. It was constantly again refilled. The choice was always very difficult. You ... " 
      5.833333333333333
      November 2011
    • " ... this amazing hotel in Crete. I was there with my friends and we had a really good time. Our room was nice and clean with a beutiful view from balcony. Hotel is good situated near to the beach. The food was very delicious and the staff was really friendly and nice to us, especially the animation team was ... " 
      6
      September 2012
    • " This holiday was really amaizing. Thank you, animation team. Beach is very beautiful. Staff is pleasant. Very tasty food. I really love this hotel and I am going to visit this hotel much times. Mini club is the ... " 
      6
      June 2012
    • " it was a very good hotel and i enjoyed all the entertainment. activities for all ages throughout the day and night. the food was great and very flavorful. lovely animation team, they are a great laugh !!!!! " 
      6
      August 2012
    • " I generally want good weather and excellent food from a holiday, Mitsis / Greece do not fail to deliver !!! All types of food on offer for any ... " 
      5.166666666666667
      June 2012
  • Not suitable for children (1)
    "Not suitable for children" found in 1 review
    • " Excellent Hotel, very good food, nature beach not suitable for children . For the adventurous: rental car is recommendable. The discreet animation. Several pools, but ... " 
      5.319444444444445
      July 2011
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.2
  • Room
    5.3
  • Service
    5.2
  • Location
    4.6
  • Gastronomy
    5.1
  • Sport
    4.5

Rating breakdown

  • Excellent
    40
  • Very Good
    16
  • Acceptable
    6
  • Poor
    3
  • Terrible
    1
Read all hotel reviews

The most helpful favorable review

5.833333333333333
1 out of 1 people found this review helpful

The hotel has a main building with front desk, lobby, dining room, bar, hall for the events in the evening, Souvenirs/gift shop, hairdresser and jeweler. There is two-storey bungalows, so were we. The hotel complex is not too spread out. Everything was very neat, clean and is constantly looked after. Daily cleaning the room and change of the hand and bath towels. The rooms are relatively large and nicely furnished. The food was very tasty and we had a ple …  read more

The most helpful critical review

2.013888888888889
1 out of 1 people found this review helpful

The hotel saw from the outside really great from, but unfortunately the light deceives. The staff already very demotivated it was already end of the season, the food very one-sided buffet always pasta, meat, etc... The beach disaster you can only very difficult into the sea since large stones available sin. The beach Forget. The hotel is located very outside of of the city or from local local, generally this hotel isn't recommendable. If someone club holi …  read more

5.6
Rated:  
  • 1 week
  • Beach
  • Hotel recommended
Stayed in the hotel from May,18 till May, 26 2013. Very nice and cozy hotel. Very pleased with the hotel staff. Starting frim the reception all are very friendly and attentive,positive, always with the smiles on their faces))) Quickly and efficiently solve all the questions. Special thanks to the restaurant manager, an amazing person who created us warm atmosphere for breakfast lunch and dinner all stay long. Very happy and cheerful person. And LOVE kids very, very much))))) Always meet in person at the entrance, escorts and guides you to a table together. It was easy to get with … read more
2.0
Rated:  
  • 1 week
  • Other
  • Hotel not recommended
The hotel saw from the outside really great from, but unfortunately the light deceives. The staff already very demotivated it was already end of the season, the food very one-sided buffet always pasta, meat, etc... The beach disaster you can only very difficult into the sea since large stones available sin. The beach Forget. The hotel is located very outside of of the city or from local local, generally this hotel isn't recommendable. If someone club holiday then it is ok. We drive surely never in this hotel again. … read more
Tom
Germany
  • Single
  • Age 36-40
2 Other hotel reviews
4.9
Rated:  
  • 1 week
  • Beach
  • Hotel recommended
Gladly anytime again. We had an excellent vacation. Particularly praiseworthy, extremely friendly staff. A great complex and ideal starting point for excursions. We would gladly come again. … read more
Adela
Czech Republic
  • Friends
  • Age 19-25
1 Other hotel reviews
6.0
Rated:  
  • more than 5 weeks
  • Beach
  • Hotel recommended
I´ve just come back from this amazing hotel in Crete. I was there with my friends and we had a really good time. Our room was nice and clean with a beutiful view from balcony. Hotel is good situated near to the beach. The food was very delicious and the staff was really friendly and nice to us, especially the animation team was excellent. We loved the activities like volleyball, zumba, aqua gym... and we enjoyed the evening shows!! I would like to recommend this hotel to everyone and I hope I will come back! … read more
Kurt
Austria
  • Couple
  • Age 56-60
3 Other hotel reviews
3.1
Rated:  
  • 2 weeks
  • Beach
  • Hotel not recommended
The hotel looks on the first glance good is however looking look at not well maintained. The staff are reluctant and for a so-called five star hotel impossible. The vacation was rather disappointing. … read more
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Information about Hotel Mitsis Serita Beach

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Hotel description *

  • Location
    This hotel is quietly situated directly by a bay with a sandy beach. The centre of Chersonissos features many shopping and entertainment venues and lies just 3.5 km away, whilst links to the public transport network are located directly in front of the hotel.
  • Facilities
    Built with faultless architecture and painted with pretty pastel colours this hotel provides unforgettable holidays for all ages, directly located by the Cretan Sea. The hotel comprises a total of 272 rooms (with 10 suites) spread over 3 floors along with a number of bungalows. The hotel features a foyer with 24-hour reception desk, a lift, a small supermarket and a currency exchange counter. There is also a pizzeria/tavern, a boutique, a jeweller, a games room, a souvenir shop, a hairdressing salon, several lounges and an air-conditioned restaurant with terrace, high chairs and non-smoking area available for use. Those arriving by car may take advantage of the car park. Younger guests may let off steam in the playground and participate in the kids' club activities (4-12 years). Baby sitting on request and for a charge. A laundry service rounds off the facilities on offer.
  • Rooms
    The comfortable rooms come with an en suite bathroom with hairdryer, a direct dial telephone, satellite TV with international channels, a radio, a stereo, mini fridge, individual air conditioning and heating, a hire safe and a balcony/ terrace area.
  • Sports/Entertainment
    In the well-tended 1,000 m² outdoor complex and gardens there are 2 saltwater swimming pools with children's paddling areas, a sun terrace including sun loungers and parasols laid out ready for use. Sports enthusiasts are offered a range of sporting activities (some of which require an additional fee), including aerobics, banana boating, water skiing, jet skiing, windsurfing, sailing, pedalo, table tennis, billiards and 2 tennis courts (floodlit at an extra charge). There is daily and nightly entertainment programmes as well as Greek theme nights with live music.
  • Meals
    Guests may select their breakfast as well as lunch and evening meal from a buffet. There is also the opportunity to book an all-inclusive stay.
  • Payment
    American Express, MasterCard and VISA are accepted as methods of payment.
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* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel amenities

  • Non-smoking room
  • Hairdressers/Beauty salon
  • Business centre
  • Play rooms
  • Hotel safe
  • Lift
  • Central heating
  • Air conditioning

Room amenities

  • Extra bed
  • Minibar
  • Safe
  • Bathroom
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Volleyball

Spa offers

  • Beauty treatments

Other hotel information

  • 24 hour reception
  • City hotel
  • Car hire
  • Information desk
  • Currency exchange
  • Wifi
read hotel information