# 12 of 309 hotels in Playa Del Carmen / Playacar

Sandos Playacar Beach Resort & Spa(4.5 stars)

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Hotel Pictures - Sandos Playacar Beach Resort & Spa
Average
Recommended
Trend

At a glance

  • We can only recommend the hotel (41)
    "We can only recommend the hotel" found in 41 reviews
    • " ... the staff, the not seem fake. We have also excursions on your own ( Tulum) with the public bus ( from Playa del Carmen) made. This is a lot cheaper. During the day we have always felt secure. We can only recommend the hotel . " 
      5.9444444444444455
      June 2012
    • " A great hotel with a very friendly staff, perfect cleanliness, tasteful and wide buffet selection, several ... " 
      5.902777777777779
      October 2011
    • " ... perfect cleanliness, tasteful and wide buffet selection, several themed restaurants, very nice park with lots of animals directly at the forest, very good pool area and dream beach. Overall a very good price /performance ratio. Since we had a week Mundo Maya the (Neckermann) trip to recommend, which, we ... " 
      5.902777777777779
      October 2011
    • " Successful beach vacation in great hotel " 
      5.502777777777777
      May 2012
    • " Great complex with a very good fitness studio and spa area. In the main -restaurant it was quite noisy, so we ... " 
      5.502777777777777
      May 2012
    • " really beautiful hotel everything was fine, great beach " 
      6
      February 2012
    • " really recommendable hotel ! " 
      5.8194444444444455
      January 2012
    • " Ingenious vacation in a great hotel ! A very well run hotel. A great well-kept area! I can only recommend this hotel! we were too ... " 
      5.8194444444444455
      January 2012
    • " Ingenious vacation in a great hotel! A very well run hotel . A great well-kept area! I can only recommend this hotel! we were too third on the way, and all ... " 
      5.8194444444444455
      January 2012
    • " Ingenious vacation in a great hotel! A very well run hotel. A great well-kept area! I can only recommend this hotel ! we were too third on the way, and all loved it! " 
      5.8194444444444455
      January 2012
    • " Really a great hotel for all Karibik Fans! Extremely friendly staff... Great possibilities for excursions... As much ... " 
      5.452777777777778
      April 2012
    • " Good clean hotel and resort " 
      5.572222222222223
      December 2011
    • " Nice beach holiday in a great hotel area " 
      5.6805555555555545
      December 2011
    • " ... The hotel is located in the beautiful district of playacar (residence of the rich). There was the possibility on foot or by bike (free) Playa del Carmen and walk along the beach to the hotel. So we can recommend the hotel most warmly highly recommend. After eight days beach holiday we have for 1 week a car for a ... " 
      5.6805555555555545
      December 2011
    • " great holiday " 
      5.958333333333333
      January 2012
  • Very friendly staff (9)
    "Very friendly staff" found in 9 reviews
    • " A great hotel with a very friendly staff , perfect cleanliness, tasteful and wide buffet selection, several themed restaurants, very nice ... " 
      5.902777777777779
      October 2011
    • " Very nice and tidy complex. The staff is always friendly and tried to fulfill the requirements. The only thing which you calculate should is the ... " 
      5.602777777777778
      July 2012
    • " Really a great hotel for all Karibik Fans! Extremely friendly staff ... Great possibilities for excursions... As much as possible undertake, it pays really from! ... " 
      5.452777777777778
      April 2012
    • " Very good location, but you should speak English or Spanish basic bring! The staff was very friendly , changing of towels even if you want to use them! Everywhere is expected tips (in the hotel and ... " 
      5.572222222222223
      December 2011
    • " ... cuisine, particularly to the USA- guests aligned. It shows the extremely loose clothes. in the evening the majority of men with Bermuda shorts and flip-flops to food. Tips always help for a good service , recommended 20 pesos or 1 dollar. We have often done. altogether there is a main restaurant, ... " 
      4.5
      November 2011
    • " ... words optically clean -plates choose had. the atmosphere in the restaurants was everywhere very pleasant. There were no queues at the buffets and also at any time sufficient Squares. since the service very friendly and also quick (in which the drinks) was, I did so with an appropriate tip honored. " 
      5.166666666666667
      February 2012
    • " the staff were always very friendly . Can't say some are a bit slow but I was so no matter. Rooms were as mentioned above clean, ... " 
      4.5
      January 2012
    • " lovely area, great service , great holiday " 
      5.5
      November 2011
    • " friendly staff despite all inclusive. " 
      4.666666666666667
      January 2012
  • The food was great (8)
    "The food was great" found in 8 reviews
    • " We stayed for two weeks in this hotel. The food was great " 
      5.6805555555555545
      July 2011
    • " I would definitely recommend this hotel. We liked it nothing missing and I can also nothing negative reports. Everything was always clean, the food was tasty and if you use the specialty restaurants (which really excellent are) it is also varied enough. ... " 
      5.958333333333333
      January 2012
    • " Really good food , an incredible wide choice -who finds there nothing, is a basket case! The specialties ... " 
      5.166666666666667
      February 2012
    • " ... restaurants must( on time) a reservation be made, either at the front desk or the guest service at the meeting point. the cocktails are very delicious, particularly the Mojito, not to sweet and very tasty . tips were gladly seen (are also more than earned!), but not expected. " 
      5.166666666666667
      February 2012
    • " ... was daily various themes, but of specialties including Rindsteak, salmon or sushi was no sign to see. Breakfast and lunch were every day from the offer right. Despite low variety everything was very tasty . One has to remember, that some people like spicy food and sufficient vegetables, Spices and ... " 
      3.5
      October 2011
    • " ... is) and literally we after a few time left look brilliant beach-besieged-almost alone, found. The check-in process was vacation. There was also a beach bar-really great bars- constructed -great great food (and when I say then reads it-, because I am so schl square) and very cheap. Unfortunately we ... " 
      4.5
      January 2012
    • " As above already mentioned the food was really great ! Big selection in the buffet restaurants and great atmosphere in the à la carte restaurants. " 
      5.666666666666667
      January 2012
    • " massive area, a lot of employees - good food " 
      5
      February 2012

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.3
  • Room
    5.3
  • Service
    5.1
  • Location
    5.3
  • Gastronomy
    5.1
  • Sport
    5.2

Rating breakdown

  • Excellent
    87
  • Very Good
    22
  • Acceptable
    7
  • Poor
    2
  • Terrible
    0
Read all hotel reviews

The most helpful favorable review

5.416666666666667
1 out of 1 people found this review helpful

* hotel 1 hour from Cancun airport away * front desk speaks spanish and english, waiter only little english. Are huge on a few spanish \u263a * mini bar is refilled daily with free drinks (Cola, 7 up, water, beer...) * facilities room 2401: mini bar, safe, air conditioning, fan, hair dryer, schminkspiegel, walk-in shower, balcony, tv (only 1 german channels ), telephone, iron/-board * free room service (card is in the room from) * outstandingly beautiful …  read more

The most helpful critical review

3.5
2 out of 3 people found this review helpful

The hotel complex is located at the southern end of playacar and simultaneously forms the conclusion of the corresponding hotel area at the beach. In about 500 rooms find the guests Capacity. The newer room and the Yucatecan are nearby the street, the building is close to the beach. The garden the complex are beautifully decorated and are well maintained. About the age of complex different statements met, we appreciate on CIRCA 15 years, what you building …  read more

Ute
Germany
  • Couple
  • Age 46-50
2 Other hotel reviews
4.2
Rated:  
  • 1 week
  • Beach
  • Hotel not recommended
We wanted after a round trip in this hotel a couple of days relax. It was unfortunately nothing, the hotel is very poorly soundproofed and peace is not at all to think. The whole day too loud music and animation, who, s like we do not. If you want peace this hotel isn't the right place even worse, it was when then still grades your vacation there spent and the whole day & night party with a lot of alcohol celebrated. … read more
Franziska
Germany
  • Couple
  • Age 26-30
11 Other hotel reviews
5.4
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
* hotel 1 hour from Cancun airport away * front desk speaks spanish and english, waiter only little english. Are huge on a few spanish \u263a * mini bar is refilled daily with free drinks (Cola, 7 up, water, beer...) * facilities room 2401: mini bar, safe, air conditioning, fan, hair dryer, schminkspiegel, walk-in shower, balcony, tv (only 1 german channels ), telephone, iron/-board * free room service (card is in the room from) * outstandingly beautiful beach, turquoise sea. The hotel is the last south of Playa del Carmen. Afterwards jungle. Lovely for quiet walks * taxi fares to Playa del Carmen just 70 pesos … read more
Rainer
Germany
  • Couple
  • Age 51-55
15 Other hotel reviews
4.8
Rated:  
  • 2 weeks
  • Beach
  • Hotel not recommended
No 5 stars. In particular, in the field of food show clear flaws. Good prepared food is cold offers, as device for warming absolutely insufficient. Empty plates are partly only very hesitant refilled. In the especially breakfast room (only gold or black ribbons) were an employee and 2 trainees action. Cutlery you had to procure even and coffee came on request or not at all. In the normal breakfast area, one could at least even coffee from a vending machine. There were in the whole complex very many trainees as well as holidaymakers (trainees) used. But hardly to learn but … read more
Denise
Germany
  • Couple
  • Age 26-30
1 Other hotel reviews
5.0
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
All the staff are extremely friendly and try to fulfill every wish. Fremdsprachenkenntnisse are actually only in english. Otherwise, it is highly recommended a few words to know how to speak some spanish. German has not helped. (except for the rep)The hotel complex alone is huge. We had a room in the rear and up-to-date area (select club only for adults over 21 years). So was the way to the beach the furthest and took good 10 minutes, what however not bad we found, so you had daily sports program inclusive ☺ The rooms were really huge (perceived palace) and super nice. Included were, … read more
Verena
Germany
  • Friends
  • Age 31-35
1 Other hotel reviews
5.9
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
A great holiday in a great hotel! Really recommendable. Very friendly staff, very clean and food and drink so varied and tasty, that 2 weeks not at all sufficient, everything at a cost. The hotel beach is also very well maintained, enough sunbeds are at any time present and the service at the beach is excellent. All in all the perfect hotel for relaxing and relax! For the elevated requirement very recommendable. … read more
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Information about Sandos Playacar Beach Resort & Spa

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Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Play rooms
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Extra bed
  • CD Player
  • Satellite TV
  • Fan
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Full board
  • Restaurant
  • Vegetarian
  • Hotel bar
  • Cafe
  • Breakfast buffet

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Volleyball

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • City hotel
  • Babysitting/Child services
  • Airport transfer
  • Express check in and check out
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Children welcome
  • Laundry service
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