# 11 of 1016 hotels in Amsterdam

Hotel Novotel Amsterdam City(4 stars)

Europaboulevard 10 1083 AD Amsterdam View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.1
  • Room
    4.9
  • Service
    5.3
  • Location
    4.6
  • Gastronomy
    5.3
  • Sport & Leisure
    3.9

Rating breakdown

  • excellent
    39
  • very good
    15
  • acceptable
    1
  • poor
    2
  • terrible
    1
Read all hotel reviews
Ralf
Conference hotel quite close to the airport
  • Recommended hotel
  • Singles
  • Business trip
  • December 2015
- joined a conference - Price below EUR 100 is really fair - nice Lobby - efficient reception - very (very) nice Hotel Restaurant (we had a buffet lunch (fusion) which was really good) - room size is ok - bathroom is fairly small - bed is convenient, 4 pillows available - lights are bright enough - sockets available in right position read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Room
    4.5
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
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Marcelo
Nice hotel
  • Recommended hotel
  • Friends
  • Other stay
  • November 2015
Avery nice hotel with helpful staff. There's a tram and metro station in 2 mins walk Tram no. 4 takes you to the central station, the hotel is in a business area so if you would like to stay in a quite area, this is the right choice. read hotel review
  • Room
    4.8
    Size of the room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Location
    4.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
Close
Daniel
New hotel, fancy style, by Amsterdam RAI station
  • Recommended hotel
  • Singles
  • Business trip
  • October 2015
It's a well maintained hotel, brand new, just by Amsterdam RAI subway/tram station, so quite well communicated.. Very good gym, quite busy after work hours. It has a very fancy bar on the ground floor which offers drinks and snacks; You might need it as there are not many shops in that neighborhood. read hotel review
  • Service
    4.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    3.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    4.0
    Disabled-friendly
    4.0
  • Room
    4.8
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Location
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    5.0
Close
Martin
Hidden charges
  • Hotel not recommended
  • Families
  • City break
  • August 2015
Book and stayed at this hotel for 4 nights. The bad points is the parking on site, when we booked this hotel it never said that there is a charge for parking on site. I was charged 22 euros per day with the receptionist telling me it was 20 euros upon arrival, to be shocked upon exit to be told that it is 22 euros a day parking. They also charge there guests city tax so when you book out you have to pay for city tax which I think this should be told to all guest before booking as ... this is a hidden charge. read hotel review
  • Sport & Leisure
    1.0

    Very small gym & games room is an old xbox 360 only game is kinect sport

  • Room
    1.0

    The bed sofa was below standard and the bed sheets was not changed with the 4 days i stayed.

  • Hotel
    2.0

    Book and stayed at this hotel for 4 nights. The bad points is the parking on site, when we booked this hotel it never said that there is a charge for parking on site. I was charged 22 euros per day with the receptionist telling me it was 20 euros upon arrival, to be shocked upon exit to be told that it is 22 euros a day parking. They also charge there guests city tax so when you book out you have to pay for city tax which I think this should be told to all guest before booking as this is a hidden charge.

  • Service
    5.0

    Good service all round canteen staff are friendly

  • Location
    2.0

    Location is 25 min drive to the city centre as the hotel is in a remote location

Close
Ho Ching
Clean rooms, good services
  • Recommended hotel
  • Friends
  • City break
  • July 2015
It is close to the RAI station and can reach downtown with tram 4 in less than 30 mins. The rooms are clean and the staff is friendly. Easy to rent a bike in the hotel too. The area is quiet but no restaurant nearby. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
    Disabled-friendly
    4.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Gergely
Good quality hotel, but not exactly in the city
  • Recommended hotel
  • Couples
  • City break
  • May 2015
The hotel was a good quality hotel, as usual from Novotel. The transport connections are rather bad and there is not even a grocery shop nearby (15 minutes walking to the closest), so not exactly a "City hotel". But transportation to and from the airport is very convenient. read hotel review
  • Service
    4.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    4.0
  • Location
    3.5
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    4.0
  • Room
    5.8
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
Close
Robert
Worth the stay
  • Recommended hotel
  • Singles
  • Business trip
  • March 2015
Stayed here for 3 nights for a congress at the RAI. Reception was very friendly and helpfull and the room was big enough. The bed was very comfy. Breakfast was more than ok. Only small remark was that the floor was in the progress of being renovated. That's ok, but it looked a bit messy, cleanup could have been a bit better. Hotel is near train station, tram,... Good connection... But all in all: good hotel! read hotel review
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    5.0
    Size of the room
    6.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Location
    4.7
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
Close
Marcelo
Amazing
  • Recommended hotel
  • Friends
  • Business trip
  • November 2014
Reception gave great advice and so close to the 4 tram to get in and out of the centre. Breakfast was great with long serving time and lots of choice. All staff we spoke to were very friendly and helpful. There's nothing to do in the area and no nice views as in the business district, but the service, hotel and ease of travel more than makes up for this. Highly recommend this hotel! read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
Close

Nice stay in Amsterdam
  • Recommended hotel
  • Couples
  • Proof of booking
  • City break
  • May 2014
The hotel locate in a business area,a little bit far from city center.It would takes you 20 minutes to the city center by tram.And the hotel have a parking place,and near the exit of highway,it would be a good choice when you driving a car. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Room
    4.8
    Size of the room
    4.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    4.3
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    4.0
  • Sport & Leisure
    4.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    4.0
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Read all hotel reviews

Information about Hotel Novotel Amsterdam City

Hotel Information

hotel.de

hotel.de *

Our entire team would like to happily welcome you to the Novotel Amsterdam. The Accor Hotels family would like to welcome you to the Novotel Amsterdam! Design Hotels are easy to find, but they are not all created equal. Make the right choice and book a room at this attractive hotel to enjoy all of its features and benefits! You can leave your car in one of the many parking spots while you are staying in the hotel. Stay connected with the internet (WLAN) service. Make yourself at home The knowledgeable reception offers assistance and advice 24/7. Our elevator is available to take you to the upper floors of the comfy hotel. Where you will stay A cable television set, a hand-held blow-dryer, high-bitrate internet connection as well as an AC are present in all of our hotel rooms. For some in-room entertainment just turn on the TV set and watch your favourite programmes. The television sets in our hotel feature satellite programmes. The guests appreciate the safe found in all the rooms. Relax and unwind in the bath in your very own bathroom. kids' beds are available in the rooms at our hotel. Relax or be active Apart from the sauna area the hotel also offers a wide range of massage options. Active guests can take advantage of the well-equipped fitness room. Reception hours: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    Novotel Amsterdam City is undergoing a true metamorphosis. All 610 rooms have been renovated and now the focus lies on transforming the rest of the hotel. New function rooms are being added for congresses, events and meetings for up to 1000 delegates. The existing restaurant and bar facilities make way for a modern catering area to satisfy all tastes and occasions, ranging from formal to informal dining in small or large groups. Renewed fitness facilities and ultra-luxurious wellness area, featuring aromatherapy showers and reclining chairs, are being added. As a result of the metamorphosis Novotel Amsterdam City is the only 4-star hotel in the area able to offer a group of 450 delegates bedroom, dinning and meeting facilities on one location. To minimize any inconvenience for our guests, the renovation of the hotel is being executed in two phases. The first phase, which is currently completed, includes the replacement of the hotel’s façade, the build of the congress centre and the refurbishment of the reception and lobby area. The second phase, that has already started, consists of the expansion of the restaurant and bar area, the creation of a wellness area and the addition of a light effect to the hotel’s exterior. The new individual reception counters offer a high level of personal service. Comfortable lounges allow guests to meet-and-greet or just sit down and relax. There is also an IMac corner outfitted with four computers stations and a temporary restaurant. This restaurant is opened daily from 6 AM to 12 PM and offers dining possibilities from every cuisine and for every taste.
  • Location
    Novotel Amsterdam City is a modern, international, 4-star hotel located in the commercial centre of Amsterdam, next to the Amsterdam RAI and near the World Trade Centre. The train/tram/tube station RAI is nearby allowing you to be in the shopping heart of Amsterdam within 15 minutes or at International Schiphol Airport within 20 minutes. Because of its location Novotel Amsterdam City is ideal not only for business but also for leisure guests.
  • Accommodation
    The hotel offers 610 so called Novation rooms, characterized by their contemporary design, with an extra long bed (2.10m) with duvet, a fully equipped bathroom, a mobile desk with large working space and a comfortable sofa. The hotel rooms feature the following amenities: individual air conditioning, mini bar, coffee and tea making facilities, TV with entertainment system, a private extra large safe, able to fit laptops, a direct dial phone with voice mail service, WiFi and a modem connection. Novotel Amsterdam City also has executive rooms and a spacious suite which are equipped with a king size bed, an extra large bathroom with floor heating, bath robe and bath slippers.
  • Food and Drink
    In order to maintain a high quality of service throughout the renovation the hotel has created a temporary restaurant. This restaurant is located in the banqueting rooms of Novotel Amsterdam City en is open daily from 6 AM to 12 PM. Offering dining possibilities from every cuisine and for every taste, its concept fits the identity of the new hotel impeccably. When the metamorphosis on the hotel is completed it will offer a wide variety of bars and restaurants. Whether our guests enjoy a cup of coffee in the café or visit the restaurant and bar area they will be pleasantly surprised by all our new services. The Food and Beverage facilities include various distinctive restaurants and bar areas, each matching in design, atmosphere and culinary art. As a result, Novotel Amsterdam City is a location offering exceptional dining experience for the pleasure of individuals, families and larger groups.
  • Leisure
    At the beginning of 2010 Novotel Amsterdam City offers outstanding fitness and wellness facilities. For a great work-out our guests have a fitness centre at their disposal. Outfitted with the most recent equipment, flat screen TV and air conditioning this centre is the best way to stay in shape while away from home. In addition to all mentioned facilities, Novotel Amsterdam City has a Wellness area. Adjacent to the fitness room, the wellness area has separate quarters for male and female, both including a steam room, sauna and high power body-jet aroma showers. There is also a relaxation room with heated lounges.

Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Business centre
  • Playground
  • Hotel safe
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Shower
  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Cable TV
  • Air conditioning
  • Safe
  • Coffee and tea
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Connecting rooms
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Vegetarian dishes
  • A la carte
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Number of hotel bars altogether: 1
  • Number of hotel bars for non-guests: 1

A choice of sports

  • Fitness centre
  • Cycling

Spa offers

  • Massages
  • Sauna

Other hotel information

  • 24 hour reception
  • Number of stars/domestic category: 4 Stars
  • Check in from: 14:00
  • Non-hotel guests can/cannot access the area: open
  • Gay friendly
  • Express check in and check out
  • Eurocard/Mastercard
  • German
  • 24 hour security
  • Car hire
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service