# 43 of 393 hotels in Zermatt

Hotel Coeur des Alpes(4 stars)

Zen Stecken 3920 Zermatt View on map
Hotel Pictures - Hotel Coeur des Alpes
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.7
  • Room
    5.8
  • Service
    5.7
  • Location
    5.4
  • Gastronomy
    5.5
  • Sport & Leisure
    5.3

Rating breakdown

  • excellent
    3
  • very good
    1
  • acceptable
    0
  • poor
    0
  • terrible
    0
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Chris
One of a good address in Zermatt
  • Recommended hotel
  • Families
  • Skiing and winter sports
  • October 2013
Hotel offers only breakfast (Hotel Garni). Small Pool describes as a spa inside and jaccuzzi outside. The idea of the hotel management is that you fell like at home. read hotel review
  • Service
    5.3
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Gastronomy
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
    Family friendliness
    6.0
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Information about Hotel Coeur des Alpes

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