# 50 of 135 hotels in Bavaro

Hotel Occidental Grand Flamenco Punta Cana(4 stars)

Cabeza De Toro 22000 Bavaro Ostküste View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.1
  • Room
    4.3
  • Service
    4.2
  • Location
    4.8
  • Gastronomy
    4.4
  • Sport & Leisure
    4.5

Rating breakdown

  • excellent
    13
  • very good
    14
  • acceptable
    8
  • poor
    3
  • terrible
    2
Read all hotel reviews

The most helpful positive review

4.833333333333333

First I would like to say, that I the part. Very bad criticisms in such reviews over this hotel can't confirm. One must realize oneself, where one goes. In the dominican republic is a very other culture as in Germany. It is a lot not found very good. I like the. If someone the entire vacation what want to complain, it is your own fault. I always try, something of the mentality to take home with. The people there are in my opinion much more balanced and me …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.2055555555555557

No suite! You will get a normal double room with sofa! If you a different room wants, must one 55 $per persons and night pay! Total abzocke if you go on excursions want! German are not gladly seen and will be partly not served! With us into the room rained, after complaining only a towel on the floor! Urine stains and restaurant on fresh bed sheets! If you don't every day give a tip you will not served ( breakfast coffee or at the bars). Loungers by the p …  read hotel review

read more Acceptable, Poor, Terrible reviews
Li
Girls trip
  • Hotel not recommended
  • Families
  • Beach holiday
  • January 2016
The staff was not friendly at all. Our last day while taking everything out of our safe we noticed that all our money was gone. Somebody broke into our room. This was the scariest experience that we've ever had. We were 3 girls. We felt violated by what happened. We reported this to the hotel and they made us feel like it was our fault. The head of security even laughed at us. The assistant General Manager was no help to us at all. In the mist of what happened we miss our transportation the airport. We asked it they ... could arrange to get us there and the only way they would is if we signed a waiver that was happened was not they're fault at all. We were stranded with no money at all. Our Air Transat rep Juan Pablo who is suppose to be there for us if we have any problems was no help at all. He was worst then the hotel staff. I will never recommend staying at the Occidental Punta Cana to anyone. This has been a very traumatic experience for my friends and myself. read hotel review
  • Gastronomy
    1.5
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Quality of food and drinks
    1.0
    Atmosphere & furnishings
    1.0
  • Location
    3.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    3.0
  • Service
    1.0
    Staff's knowledge of foreign language
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Competence (handling complaints)
    1.0
  • Sport & Leisure
    2.8
    Quality of the beach
    4.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    3.0
  • Hotel
    1.5
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
    Family friendliness
    1.0
    Disabled-friendly
    1.0
  • Room
    1.8
    Size of the room
    2.0
    Size of the bathroom
    1.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
Close
Bobina
Nice hotel
  • Recommended hotel
  • Friends
  • Beach holiday
  • November 2015
Lovely big hotel, nice people and atmosphere, just the beach, unfortunately, is not what it advertises in travel agencies and catalogs, instead head south to Boca Chica read hotel review
  • Service
    4.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    4.0
  • Room
    4.5
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
    Family friendliness
    5.0
Close
Laaks
God had to know how well it is
  • Recommended hotel
  • Friends
  • Beach holiday
  • January 2015
The service at occidenta grand wad really awesome and su.nice place to.stay on friends abd having a great time with the best peoples at the world , the food was fantastic so tasting and variety the beach was beautiful and so wide, kendall was great on yoga time teaching to peoples how to breath.. read hotel review
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Melinda Phillips
Stay away. Worst experience with OVC
  • Hotel not recommended
  • Friends
  • Other stay
  • January 2014
Poor Service, especially in the First Club. Watch out for rude ladies who would prefer for you not to be there. If you make any complaints, they ignore you. Many people had broken air conditioners, rooms not available, and no one trying to help. I've been a member for 6 years and never experienced such poor customer service. If I experience this at any other location, I will be forced to sell my membership, as it is not worth it to be treated the way we have all been treated. And, our friends were stuck in a room with NO ... AIR for an entire week. They just shrug their shoulders. We were also ripped off on a cab ride (watched the security guard take a bribe to take us somewhere we could not go with kids - $75 round trip for NOTHING). Terrible experience. Beware! read hotel review
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    3.3
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    1.0
    Other leisure activities available
    4.0
  • Hotel
    2.5
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    2.0
    Family friendliness
    2.0
  • Service
    1.5
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Competence (handling complaints)
    1.0
  • Gastronomy
    2.3
    Variety of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    2.0
    Atmosphere & furnishings
    2.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
Close
Read all hotel reviews

Information about Hotel Occidental Grand Flamenco Punta Cana

Hotel Information

Information from HolidayCheck

Information from HolidayCheck *

  • What the hotel offers
    Hotel Occidental Grand Flamenco Punta Cana is a four star hotel located in the region of Bavaro Beach. This hotel would be perfect for a vacation for seniors and families with older children. Check in starts at 2 PM and check out must be done before 12 AM. This hotel is wheelchair accessible and disability friendly. Pets or service animals are not allowed on the premises.
  • Location
    Local points of interest include nearby Tropical Storm Bavaro Cruise, Barcelo Sky Casino Punta Cana, and Residencial Cayena Golf. Hotel is located a 25-minute cab ride away from Punta Cana Airport.
  • Accommodation
    Hotel boasts 877 beautiful guest rooms. En suite private bathroom includes a bathrobe and shower amenities. Other amenities include in-room dining area, stocked mini-fridge, turn down service, ceiling fans, cable TV, coffee maker, iron and ironing board and complimentary wireless Internet access in lounge area. A mini bar and internet access are also available, subject to local charge.
  • Food and Drink
    Dining options at this property an all-night, high-quality pizzeria, restaurant which serves breakfast, lunch and dinners and Mexican, American and Italian dishes. A free hot and cold buffet breakfast is served each morning. Moreover, nearby streets offer many different dining options, including cafes and diners that serve local cuisine.
  • Leisure
    Golf course can be found near to the hotel. Other leisure options include two free-form swimming pools surrounded by a sun terrace furnished with sunbeds and parasols. Dance lessons, scuba diving classes, archery classes and organized entertainment for adults and kids.
  • Other facilities and services
    Medical service is available with a physician on call 24 hours a day. Additional amenities include 24-hour reception, babysitting and child services, currency exchange, multilingual staff, wake-up service, laundry service, on site shops, luggage storage, express check-in and check-out.
* HolidayCheck does not assume liability for the accuracy and completeness of the content displayed above. Please bear in mind that the services included in an offer may differ at the time of booking from the description presented here. Solely those services available at the time of booking as shown on the booking form will be offered.

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Hotel safe
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Volleyball

Other hotel information

  • 24 hour reception
  • Gay friendly
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Laundry service